HT4993 Hello, Is Apple provides any solution about unlocking iphone4s ? And what about the rates ? pls, need quick answer.

Hello, i have one really big problem. I Bought an iPhone 4s from ebay, everything is fine. Clean ESN, Carrier: Sprint, but have gsm card slot. So okey, i came back from United States into my little country of Lithuania (Europe). I decided to use my own carrier (Omnite, Bite or Tele2), but i can`t. Seems that my iPhone is locked to the Sprint network. So guys, is it possible to unlock it and how to do that ? I wanna get that unlock from Apple, not from others, just to make sure everythings gonna work correctly.
Best regards,
Linas.

As stated, Apple has no say in the matter. ONLY the carrier the phone is locked to can authorize unlocking it.
Sprint is a CDMA carrier. They will unlock the SIM slot for interntional roaming for current customers in good standing. As you are not a current Sprint customer, it's not going to happen.
Next time, buy a legitimately unlocked phone from a legitimate source.

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IMac 21.5 inch mid 2011 white screen when I wake it, holding down mouse button and sweeping the screen restores the desktop. Any one else had this and what was the solution?

When the Mac is awaken from sleep mode the screen is white. I can hold the mouse button down and sweep the screen and the desktop reappears and everything works as normal..This just started and I am concerned that some hardware, video card or video memory is failing. Has anyone else had this problem and what was the solution?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

I did not find a problem with any solution for my 3gs phone What is the solution for you!!

IPhone 3gs is open internationally and does not accept activation after the
update oi5 brother..
You may peace and God's mercy and blessings
The problem in short was not able to activate the device 3gs
IPhone open. Not locked
Tried by the Wi-Fi and through iTunes I could not
According to iTunes SIM message is found in several segments of tried and I could not activate
Is there a solution for the operation of the device or restore the previous version ???????
What is the solution

What is the solution

Does Apple provide any certification for Mobile Application testing (iOS)

Does Apple provide any certification for Mobile Application testing (iOS)
Kindly share the details of any Mobile Application testing certification provided by Apple.

I'm not aware of any testing done by Apple except as part of the app approval process:
https://developer.apple.com/appstore/resources/approval/index.html
If you have questions about the review process, though, you can contact Apple via the contact links on that page.
Regards.

My iPhone 4 turns off (crashes) after accesing any apps, It work fine when plugged to charger. I tried all troubleshooting steps suggested by Apple but it doesn't work. What could be the problem and what are the solutions?

My iPhone 4 turns off (crashes) after accesing any apps, It work fine when plugged to charger (power supply). I tried all troubleshooting steps suggested by Apple but it doesn't work. I backed up my phone. I restored it several times. Even I re-installed iphone software. Also I restored it as a new iphone but doesn't work. What could be the problem and what are the availble solutions?

We can't know if there's a "fixture" because we can't examine your phone. But Apple can. Make a Genius Bar appointment and get your phone evaluated.

Is Apple providing any karaoke service such as selling karaoke software, whole set of karaoke hardware or even karaoke store? If yes, please give me information on this; If no, let me know if there are similar karaoke services providing in the future.

Is Apple providing any karaoke service such as selling karaoke software, whole set of karaoke hardware or even karaoke store? If yes, please give me information on this; If no, let me know if there are similar karaoke services providing in the future.

No, Apple does not. What other companies might provide what you're looking for I don't know. Try searching the web for "karaoke software" or something similar.
Regards.

I am trying to connect to apple support and it keeps asking me to put in the SN of my MAC and when i do it says that the SN is invalid I am putting in the SN from under about this mac and it is the same as the one one the bottom of the MAC any ideas ?

I am trying to connect to apple support and it keeps asking me to put in the SN of my MAC and when i do it says that the SN is invalid I am putting in the SN from about this mac and it is the same as the one on the bottom of the MAC any ideas ?

Did you purchase this product direct from Apple online, in an Apple Store, or through a third-party authorized reseller? Or did you buy it from an original owner whose Applecare plan was supposed to be transitioned to a new owner, by them?
Do you have an original shipping carton the unit arrived in?
If the product was a retail 'open carton' purchase and no
back-track is possible, contact the reseller.
And if the computer had seen a major service with logic
board replaced, etc, it may have other issues with serial
number vs one they may have assigned it. Usually a
new logic board may have the SN flashed or if a unit
was determined to be a reman, a new # assigned. But
that would appear in System Profiler, if officially reman.
If you registered a product anywhere with Apple, it would show on a web page along with its serial numbers, going back several years, at this page after you log in there.
https://getsupport.apple.com/GetproductgroupList.action
A blue text with triangle See all products and services opens an Apple ID
sign-in window, then the page changes to show your items & info about them.
If you run the serial number through online Lookup, what appears?
http://www.powerbookmedic.com/identify-mac-serial.php
Not sure if this helps, 'your product' should appear - if registered.
Good luck & happy computing!

I see lots of people asking questions about the "white screen" app store update failure. I see no answers from Apple about this...What is the problem, and what is the solution?

I see lots of people asking questions about the "white screen" app store update failure. I see no answers from Apple about this...What is the problem, and what is the solution?

It's a problem that Apple is having with their App updating system. The best solution is to be patient, and wait for Apple to solve their systemic problem.

I just purchased MBP and it is my first Apple computer. How concerned should I be about virus software and what do you recommend for security software?

I just purchased MBP and it is my first Apple computer. How concerned should I be about virus software and what do you recommend for security software?

1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets (see below.)
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been another layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't actually been tested by Apple (unless it comes from the Mac App Store), but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. For most practical purposes, applications recognized by Gatekeeper as signed can be considered safe.
Gatekeeper has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could find some other way to evade Apple's controls.
For more information about Gatekeeper, see this Apple Support article.
4. Beyond XProtect and Gatekeeper, there’s no benefit, in most cases, from any other automated protection against malware. The first and best line of defense is always your own intelligence. All known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source. How do you know whether a source is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
5. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was never a good idea, and Java's developers have had a lot of trouble implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style "virus" affecting OS X. Merely loading a page with malicious Java content could be harmful. Fortunately, Java on the Web is mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers. In Safari, this is done by unchecking the box marked Enable Java in the Security tab of the preferences dialog.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a specific task, enable Java only when needed for the task and disable it immediately when done. Close all other browser windows and tabs, and don't visit any other sites while Java is active. Never enable Java on a public web page that carries third-party advertising. Use it only on well-known, password-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow these guidelines, and you’ll be practically as safe from malware as you can be.
6. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use the free software ClamXav — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
7. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
8. The greatest harm done by anti-virus software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging threats, but they get a false sense of security from it, and then they may behave in ways that expose them to higher risk. Nothing can lessen the need for safe computing practices.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

I have a macbook pro core i7 mid 2012 And update to the latest version 10.8.4 system after updating the system I have the problem appeared to take off the device and stops at the apple logo for about 5 minutes and then enters the desktop How can I solve t

I have a macbook pro core i7 mid 2012
And update to the latest version 10.8.4 system after updating the system I have the problem appeared to take off the device and stops at the apple logo for about 5 minutes and then enters the desktop How can I solve this problem and thank you

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

My two month old iphone lightning cable is corroded and not working. Any solutions to this apparently common problem on the horizon?

My two month old iPhone lightning cable is suddenly corroded and not working. Any solutions to this apparently common problem on the horizon?

You bought a used iPhone. Amazon is not an authorized supplier of iPhones, nor are any of the 3rd parties that sell iPhones there.
You can make an appointment at the genius bar and have it looked at.
If you are very very lucky, it is still under warranty and it wasn't opened or otherwise tampered with before you bought it. In which case, Apple will replace it under warranty.
If it's not under warranty, they will replace it for $199.
If it has been opened or tampered with, they won't touch it.

HT201472 can apple disable any activity on my stolen IPAD based on the serial number

can apple disable any activity on my stolen IPAD based on the serial number

No.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

HT6001 my mac has started freezing and suddenly shutting down on me it seems as if every process has slowed down since downloading this last update of 11.1.4, any solutions? Because it shut down in the middle of a test twice now, saying keyboard issue.

my mac has started freezing and suddenly shutting down on me it seems as if every process has slowed down since downloading this last update of 11.1.4, any solutions? Because it shut down in the middle of a test twice now, saying keyboard issue.

What you describe sounds like a hardware issue. Unfortunately, you'll need to get that checked out by Apple. If you have an Apple Store near you, make an appointment with the Genius Bar and take the machine in for evaluation.

I have lost my iphone4 and i guess the theft have already clear up the data include my mails and so on. what can i do? i use the iphone only 2months and i dont have any icloud or mobileme acc. how apple can help me?

i have lost my iphone4 and i guess the theft have already clear up the data include my mails and so on. what can i do? i use the iphone only 2months and i dont have any icloud or mobileme acc. how apple can help me?

Apple can't/won't help you:
Reporting a lost or stolen Apple product - http://support.apple.com/kb/ht2526 - "... Apple does not have a process to track or flag lost or stolen product..."
Texas Mac Man links on lost/stolen i-devices - https://discussions.apple.com/message/18781718
Contact the police about the theft. Change passwords on any accounts used with the device. Contact the carrier about discontinuing service and possibly blocking future contracts with the phone. Shop for a new phone.

Does Apple provide a service for unlocking an IPhone 5 for international use?

Does Apple provide a service for unlocking an I phone 5 for international use?

Thanks for the help. I am already overseas and Sprint will not unlock it now.

HT4993 Hello, Is Apple provides any solution about unlocking iphone4s ? And what about the rates ? pls, need quick answer.

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