HT4993 Hi I got 32 gb iphone 5 sprint line from America but using Turkey and send sms problem

Hi
I got 32 gb iphone 5 sprint line from America but using Turkey and send sms problem

Did you request that Sprint unlock the phone?
If so, did they?  Did you follow the process to complete the unlock by restoring as new?
Did you get the message indicating the iPhone is unlocked?

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