HT4993 i bought 20gb of storage but i can get my backup to download on it. my internal storage is full .

i bought 20gb of storage but i can get my backup to download on it. my internal storage is full
also how do a change the apple id on the phone

Storage in iCloud does not make more memory available on the phone; it just increases your backup capability. The phone has a fixed, hardware limited amount of storage. If yours is full you will have to delete some content.
There are several places your Apple ID is used on the phone. For purchases go to Settings/iTunes & App Stores, log out, then log in with the new Apple ID. Note that any purchases made with the old Apple ID wil still need the password for that ID to update.
For iMessage go to Settings/Messages.
For iCloud go to Settings/iCloud.

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