HT4993 I got Iphone from Sprint. It creaked yesterday. I called Sprint and they do not repair creaked. So should I bring my Iphone to Apple store for repair? How much?
I got Iphone from Sprint a few months ago. It creaked yesterday. I called Sprint and they do not repair creaked. So should I bring my Iphone to Apple store for repair? How much?
You make an appointment at the genius bar of your local Apple Store.
If it's the back glass that's cracked, it will cost you about $30 to get it repaired. If it's the screen, you're looking at $199 + tax for a replacement phone.
Similar Messages
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my iphone fell in water and will not come on. where can I get it repaired? Apple store?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these. -
I recently got my iphone from AT&T which came with a charger and know the charger says "this cable is incompatible with this iphone and is not reliable" can anyone tell me how I can fix this or what to do?
Contact AT&T to have them replace the cable.
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My facetime and immesage are not activating. So should I upgrade my iPhone 4 from ios 6 to ios 7 ?
You can try effetively
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I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??
Hey kristiac,
Thanks for the question. If I understand correctly, you have no service on the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't connect to a cellular network or cellular data - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario -
I purchased three autobooks from itunes last weekend and after updating my ios to 7 they no longer appear. I looked at my purchse history and they are not showing in my purchase history. I do have the receipts for the charge. How do I restore these?
"I did make a full back up of my phone prior to updating the iOS"
Itunes content is not incliuded in the backup that itunes performs.
Audiobooks are not part of icloud and cannot be redownloaded.
You can try contacting itunes support and asking for an exception. -
Why do I have mystery charges??!!
Hi I have been charged three seperate transactions on my credit card statement from itunes. I did not make these purchases and I have checked on my itunes purchase list and they do not appear. How or why did this happen? What can be done to prevent further false purchase transactions? I have already informed my credit card company.
Thanks :/If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle. I would, however, suggest that you change your password to your Apple ID, using one that will be difficult to guess, just as a precaution. You can also go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store, though if the false charges didn't come through them, there will be nothing they can do.
Regards.
Regards. -
hi , i just got a iphone 5 from a collegue who has resigned from cmpany, i have his id ( which is also his offical id ) and password which he has forgotten, i need to restore the iphone but i caant do as i dont know his icloud id
You will never be able to activate that phone without the proper credentials. Ask him to reset his Apple ID password as he has forgotten it. After he does that, you will need to turn off Find my iPhone on the phone before you restore it.
He can reset the Apple ID password here:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
I bought games and its unable to load them. What should I do? its Fifa 13 and The Dark Knigt. I have iPhone 5
Shouldn't you first ask pixelfilmstudio if you have trouble with THEIR product?
On its website, upper right, is a 'contact' button......... -
Can I give my iPhone 4S to the apple store to repair the rear end camera?
I bought an iPhone 4s from the flea market. I discovered that the rear camera is blurry/foggy. I searched the serial number online and it said that my warranty has NOT expired yet. Is it possible for me to get my rear camera fixed if I go to the apple store tomorrow? How much will it cost? How long will it take? Sorry I'm new to this.
Apple would not fix the camera they would replace the whole iPhone. If the iPhone has no physical or liquid damage and no unauthorised modifications or repairs then you will get a replacement free of charge under the warranty.
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Glasses dissappeared from toolbar! And they are not in Extensions gallery
The glasses have diappeared from my safari toolbar. Checked the extensions, and they are not there either. So now all my saved sites are gone? Or are they hiding somewhere? Has this hapened to anyone else?
How do I know what is a built in application?
Open the About window from the menu bar. If you see something like this:
Copyright © 2003–2012 Apple Inc.
it's Apple software and you shouldn't move or copy it. You can make as many aliases as you want, and put them anywhere you want. -
My iphone charger has a shortage or something . It's not working . Can I take it back to the apple store for a replacement ?
Yes. Take your iPhone as well so Apple can check warranty
status to see if the charger is covered. -
I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?
Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling -
Got this iphone from my Ghananian friend.He forgot the email and password used to active the 4s iphone currently running on iOS 7.He did a restore using iTunes and now needs to be activated.Any idea?
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
There is No workaround. -
I used the digital download from my purchased Blu-Rays and they will not sync with either my iPad or iPhone 4, saying they did not transfer because I am not authorized on this computer. I tried de-authorizing and re-authorized my MacBook Pro alreadydigial
I just got a Touch 32GB yesterday and ran into the same problem. I have two PCs in the house that I can sync my iPods on, but I normally use one that DOESN'T have an internet connection, so that the one that does is free for others to use ... a great argument and tension solution, btw.
Anyway, I hooked up the older "iTunes" PC to the net for a first-time sync with the Touch, and ran into this problem. First it kept detecting the Touch as an unidentified iPhone, then I couldn't sync my classic either. Then I found a post here about how when multiple USB ports running off same USB controller seem to screw with the Touch/iPhone syncing.
So I disconnected all but 2 of my USB 2.0 slots (the Touch & the Portable HD with my iTunes Library) and now it's working perfectly. I don't know if this will solve your problem, but it might be worth a try.
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