HT4993 I was updating my phone (apple update) and my phone froze on itunes icon and charge cord pictures I can't use my phone because it it frozen. beca
My phone was frozen during last update. I am unable to free the screen.
Hello Sadielady57,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Best of luck,
Mario
Similar Messages
-
Hi, I was running itunes software just fine. I got some malware and unintalled everything that was from apple. Now, I reinstalled itunes but can't run it because I get the msg "Apple application support was not found. Apple application support is required to run itunes. Error msg 2.
What can I do to fix this?
Thank you.With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
i took my phone off the charger and wifi while it was updating and now it wont let me on the phone nor my computer and it just has the apple icon on the screen. how do i get it to finish updating or turn on?
Why would you do that when your phone is updating?
Your phone is in recovery mode If you can't update or restore your iOS device -
my phone was updated and a google street view map was lost. How can i restore back from ios 6 to ios 5?
You cannot downgrade the iOS, there is no supported method.
Google streetview was not lost, Google Maps were removed from iOS6 and replaced with Apple Maps. -
I was updating to the latest software thru iTunes and it failed to update and giving an unknown error (3). My phone stopped working what to do. Please help...
Hi there bugzystein,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help
It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
If that still won't work, post back with detailed information as to what exactly does happen as you go through the process. -
I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!
Read what i say. Put iPhone in DFU mode. Connect with USB cable and restore.
Read:
http://www.apple.com/support/iphone/assistant/restore/ -
my itunes wont open it tells me that my itunes library was updated by a newer version on itunes but my software is uptodate any one else have this prob?
Look under your Start Menu for Apple Software Update, but before doing that, check the time and date on your computer that it's correct.
It's also saying the iTunes Library .XML file in your iTunes Folder file is new, for some reason, but your songs should be still in the iTunes Folder.
You can move the XML file out and restart iTunes and it shoudl creat another, you lose your playlists and have to import all your music again. -
My ipad was accientally turned off whilst it was updating and now I can't get it to start up.
Hello there,
My ipad was accientally turned off whilst it was updating and now I can't get it to start up. Please can anyone help?
ThanksTry a force-restore:
1. Launch iTunes but do not connect the iPad.
2. Hold down the iPad's Home and Sleep buttons at the same time. This will force the screen to fade and the Apple Logo to reappear. KEEP holding the two buttons down until the screen goes black.
3. Once the screen is black, release the Sleep button but keep holding down the Home button while you plug the cable into the iPad. Contunue holding the Home button until the you see the iTunes logo and the picture of the cable on the screen. This may take up to 30 seconds.
4. iTunes should now detect the iPad and you can perform a Restore. -
I had uninstalled iMovie 10 after it was updated and decided to reinstall it but it won't update, iMovie 10 update is stuck at installed in my App Store account. How do I get it the update to revert to uninstalled so I can re-update iMovie 10 to 10.0.1? iMovie 9.0.9 (iLife 11) is still installed and working.
What in particular didn't you like about Firefox 6?
You can undo a lot of changes, either via changing settings or prefs on the <b>about:config</b> page or via extensions.
*https://support.mozilla.com/kb/common-questions-after-updating-firefox
Do a clean reinstall of the version that you want to use.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
*Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
My i phone 3gs was hang with the apple logo and its not booting
my i phone 3gs was hang with the apple logo and its not booting can any one say me how to fix this .
my phone is blinking with the apple logo and will not start
-
i have macbook pro i got it from craiglist, when i was updating the oprating sestem its asking me for sestem unlocking pin? where can i get it from?
I would recommend wiping the system and reinstalling the OS for any used system. OS X does not have any "unlocking pin" of sorts so this may be from some third-party software on the system. The system does have a "firmware password" option that can be set to prevent booting to alternative boot environments (ie, external hard drives, safe mode, etc), but this will not prevent system updating.
-
when i was scrolling through my camera role today before i updated and like 100 + pictures turned into a picture thats white then says PNG. Cant see the picture. What should i do?
I seem to have fixed it by putting <div class="clearfloat"></div> after the navigation bar?
-
my device was updated and now is not working anymore, it is in recovery mode all the time.
what can i do???Delete the shortcut you have at the moment and then create a new one as follows:<br><br>
#Use Windows Explorer to navigate to C:\Program Files\Mozilla Firefox.<br><br>
#Right click '''firefox.exe''' and choose '''Send To''', then '''Desktop (Create shortcut)'''<br>
Bear in mind that you're using an BETA version of Firefox and you're likely to encounter similar issues in the future. -
I was able to see a webpage which starts with https. However the browser was updated and 1 can't see the web page anymore. I can see it in chrome but I need Firefox due to the plug ins.
I installed FLASH PLAYER and it doesn´t work. Everything started when Firefox was installed automatically. Does anybody knows how to install a complement in google chrome for android (it is a scanned document) since i could not open the web page in firefox or dolphin, I used chrome but now I cannot see the content. I already installed PDF reader. I do not know how to enable the plug in. I read that I should go to
chrome://plugins but this page doesn´t not exist.
How can I enable it in a tablet android?
Thank you in advance.
Maybe you are looking for
-
I am connected to the internet via a BThomehub2 - wireless broadband. I have wi fi switched on on the ipod but when i put in the password for the home hub i get unable to join network? what do i do?
-
Updates for raw files from Nikon D5000 on a photoshop elements 7 /windows 7 system
I have photoshop elements 7 but it won't open raw files from a nikon D5000 although I've followed the links and updated. It still says it won't open because it's the wrong type of file..I've downloaded a DNG converter but still nothing is happening.
-
Reg. Control indicators for controlling area NCCP do not exist
Dear Experts I want to create purchase requisition (ME51N) then the following error occured. Pls help me. Control indicators for controlling area NCCP do not exist Message no. KI102 Diagnosis No control indicators exist in fiscal year 2008 for contro
-
INTEGRATION_DIRECTORY_HMI - Response Code 200
Hi Experts, Readiness Check Document for PI 7.1 suggests that HTTP Response code for INTEGRATION_DIRECTORY_HMI should be 500. But when I am testing this on my PI 7.1 EHP1 server, I am getting 200 as HTTP response. Is this normal? If not, please let m
-
Getting message E:\iPod_Control\iTunes\iTunesPrefs corrupt or unreadable
I only bought my iPod three weeks ago, and everything had been running smoothly. But today while putting a playlist together my whole memory (7 gb) was wiped (it was on the manual update setting) and I cannot explain why. Now I keep getting the messa