HT4993 iphone went black wont turn back on

iphone went black wont turn on even plugged into charger

Reset it by pressing and holding the home and power buttons until the white Apple logo appears.
No data will be affected.

Similar Messages

  • HT4061 Hello, my iphone died and wont turn back on again even when i left it on the charger overnight, how can i get it to turn on?

    Hello, my iphone died and wont turn back on again even when i left it on the charger overnight, how can i get it to turn on?

    Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • IPhone 5 screen wont turn back on after making a call.

    When I put my phone to my ear, the screen turns black, like it should, but once I'm done, it wont turn back on... It does the same thing with siri. I active the raise to speak option and the screen turns black when I do it. I then have to press the sleep button two times to get to my lock screen. Is this an hardware or a software problem? If it is software, can an upcoming update fix it?

    I don't beleive this is a known problem and you should probably bring your phone to a local Genius Bar (make an appointment here) as this is likely a hardware issue (a problem with your phone realizing that you removed it from your ear).
    If you're willing to tinker with it a bit, you can determine if this is a software issue by backing up your iPhone (separately ensure your photos, videos and music is backed up) and then "Restore" your phone. If the restoration solves the problem, you're dealing with a software issue. If the problem still exists, you're almost definitely dealing with a hardware issue.

  • IPhone shut off wont turn back on how do I fix it, iPhone shut off wont turn back on how do I fix it

    My IPhone screen shut off unable to get it back on, I thought the battery died plugged it in and nothing happened.  When you call my phone number it continues or ring like the phone is on Any idea how to fix it and if its not fixable any idea how to get pictures and what not that weren't saved to ICloud off the phone

    It sounds like the back lighting is either broke, or in some way turned off in the os.  If it is still ringing then I would think that it should connect to itunes and be backed up.
    If your not using itunes, download it and backup the phone.  Then search for instructions on how to do a factory reset.  Hopefully its some sort of software glitch and a reset will solve it, but you will loose anything that hasnt been backed up if you dont sync to itunes first.

  • Iphone autolocks but wont turn back on

    My Iphone autolocks itself, but after about 10 seconds of it being idle, the home button wont respond. i have to restart the phone by holding both buttons. the funny thing is that when it is on the charger... it works fine. anyone have any clue to what may be happening here??? thanks in advance!!

    Anyone??

  • My iPhone died and wont turn back on. My home button doesn't work to reboot it.

    It died last night and I put it on the charger and nothing happens not even the battery symbol comes up. I do have the iOS 7. I can't restart it because my home button doesn't work and i have to use assistive touch. It won't show up on itunes when i tried to plug it in. It's not the charger because it works on my other i-devices. I have an iphone 4.

    If the screen and iPod does not show any life then letting the batter drain will not do anything.
    If you tried another cable and tried ReBoot on another computer and still problem then your iPod has to be repaired/replaced
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • My iphone 4 had went black and now it wont turn back on i was just texting a second ago now i tried holding down the power button and that didnt work i need help

    my iphone 4 had went black and now it wont turn back on i was jsut texting on it a few mins. ago then when i went to check my texts it was black i tried holding the power button down but that didnt work can someone please help

    Hi alicia243,
    Thanks for visiting Apple Support Communities.
    If your iPhone wont power on, I recommend going through these steps first:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Best,
    Jeremy

  • My iphone just went all hot turned off and now wont turn back on, my iphone just went all hot turned off and now wont turn back on, my iphone just went all hot turned off and now wont turn back on

    my iphone just went all hot turned off and now wont turn back on, any ideas??

    Let it cool and then reset it... press the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • My iphone went black and will not turn on past the apple logo

    iphone went black and wont turn on past apple logo

    Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
    If this does not work, connect in recovery mode and restore, explained here:
    If you can't update or restore your iOS device

  • HT2978 my iphone went black and it will not come back even after i held the two bottons for over a min

    my iphone went black and it will not come back on even after i held the botons down for a min

    Hey dodie67,
    Thanks for the question. Sounds like your iPhone stopped responding to buttons, switches, or touchscreen input, so you'd want to go through the troubleshooting steps in the following article and see if that resolves the issue:
    iPhone, iPad or iPod touch: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Take care,
    David

  • Was using my iphone 4 camera, phone froze, got it to shut down but now wont turn back on. What can I do?

    I was using my iPhone 4, took a picture, the phone froze. Some how got it to shut off, but now it wont turn back on. What should I do?

    Hi duckygallery,
    If your iPhone will not power on at all, the first thing I would suggest would be to make certain that battery has a sufficient charge. Plug in your device and let it charge for at least 10 minutes, then try turning it on. 
    See this article -
    Charge your iPhone and iPod touch - Apple Support
    You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device.
     Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    Brett L 

  • My phone was fully charged and suddenly shut down and wont turn back on  iPhone 4

    my phone was fully charged and suddenly shut down and wont turn back on
    iPhone 4

    Hi there,
    I would recommend taking a look at the troubleshooting steps for unexpected power off issues found in the article below. 
    iPhone: Hardware troubleshooting
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W.

  • Iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!!

    iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!! how do i fix this?!

    Hello StephanieeLovezYou,
    Thank you for the details of the issue you are experiencing with your iPhone.  I would be concerned too if my iPhone was only turning on when connected to power.  I found an article with steps you can take when you encounter an issue like this.  I recommend following the steps below:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    You can find the full article here:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Why did my black macbook 2006 just shut off while gaming. it wont turn back on and the battery shows no charge when indeed it was charging

    Black macbook just shut down while playing warcraft 3. It wont turn back on and has no charge on the battery ( it was charging just fine). Any ideas?

    This can be caused by faulty battery. Make Genius reservation and take the iPhone to Apple Store for free quick battery diagnostic testing.

  • My Iphone shut itself down and wont turn back on?

    I broke my lock button about 2 months ago, and ive never had any problems. i used accesability touch to lock my phone, and sat in my living room. A little while later, i tried to open up my iphone by pressing the home button, and it wont turn back on. its completely black. I've tried plugging it up, ive tried plugging it up to my computer, but itunes doesnt even come up. i cant do a hard reset, because my lock button is broken. I dont want to get my lock button fixed, try to do a hard reset, and it turn out its a completly diffrent issue. Please try and help me solve this issue! I just got my iphone 4. I don't want a $250 dollar paper weight!

    Charge it for 15 minutes with the wall charger, then hold the HOME and SLEEP buttons for at leat 15 seconds or until an Apple logo appears.
    If that fails or nothing happens at all the phone is broken. If something happens (like any sort of screen display) but the phone does not restart within 5 minutes see: http://support.apple.com/kb/HT1808

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