HT4993 Just purchased ihone 5, and I am having problems connecting to wi-fi.
I am having as issue with connecting to wi-fi, and 4 G.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. However, it appears you have a problem with your network
Apple Retail Store - Genius Bar
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I just bought a iPad and am trying to set it up. I have WiFi at my home but cannot get on with my iPad. My laptop asks for a pin number to join and the iPad asks for a password. I enter the correct password and it tells me that it is incorrect. I have talked to my WiFi carrier and they tell me that they do not know what it could be. Can someone please help me figure this out.
connectng with a pin # will not work with the ipad. you need to find out exactly what the actual wifi password is.
pin and push buttons are used by wifi protected setup. which is an optional feture of WPA
here are some ideas
go to the routers home page (typically 192.168.1.1 or 192.168.1.254) and see if you can click on "show password"
get the manual out, it should have the default user name and password you may need to access the routers page
if your windows computer connects, then you should be able to right click the wifi connection and click on show password as well. this is somewhere in the properties page of the wifi connection
also with windows its a good idea to click on "save wifi connection to usb drive" this can be used to connect other windows computers and xbox game consoles as well
if your laptop computer is a mac book you can go to the keychain or icloud keycahin and reveal the actual passowrd as well.
look at the actual router it might have directions on a sticker on how to access the routers configuration pages
if you enter the wrong password on the ipad you need to forget the network and try again -
what to do?
shauney,
From your description of the problem, it sounds like you have a hardware/camera defect. My recommendation is to return your imac to where-ever you bought it, and have them deal with, or replace your computer with one that functions as it is supposed to. You should not have to suffer with this situation on a new computer, although it does sometimes happen.
Wuz -
I just purchased the iMac and was in the process of setting it up and it locked up, requiring me to put in a password. I never established a password, does the iMac have a default password?
If you have been using the mac.com Apple ID to make iTunes purchases recently, then there should be no issues continuing to use it with the new iPhone. I would abandon the new ID as you will never get Apple to merge the two IDs. I have had a mac.com ID for years and continue to use it with my iPhone 4S.
Tell us the issues that you encounter trying to set up the iPhone with the mac.com account. -
I have PS 6 and just purchased an iMac and am running OS 10.10.1 (Yosemite). When i try to Save or Save As a file I get the following message: Could not save as "Whatever.psd" because this file is locked, you do not have necessary access permissions, or another program is using the file. Use the Get Info command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder. Any suggestions? Thanks.
Photoshop: Basic Troubleshooting steps to fix most issues
Look under Troubleshoot User Permissions.
Gene -
I just purchased Export PDF, and when I use it, it opens them in WordPad (which I never use) instead of Word. Thus, the pictures are not there, and the fonts are changed. How do I get them imported into Word?
Hi,
I checked your account,your Export PDF subscription is in 'Pending' status.
Once it gets confirmed you will be able to use it.
Please let us know if you require further assistance.
Regards,
Florence -
I have just purchased Apple TV and an ipad, i have uploaded my itunes to icloud from my pc and activated sharing, i now have all my tunes on the ipad and pc and all have a little cloud with a red arrow next to them so all seems well, but when i go on Apple TV, and i'm all signed in and all boxes checked, i click on music, my music, and all files are empty, should i not see my itunes and be able to play them from my apple TV, or have i misunderstood what the cloud is for.?
Any answers please. Apple TV 3rd Gen, Ipad Air.Welcome to the Apple Community.
You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page. -
Hi ive just purchased an IMac and encountered an issue i didnt think of put hopefully someone can help? Ive a apple account and also the wife both with seperate itunes accounts etc. Is it possible to have two profiles with seperate accounts on our system, appreciate any help..
I believe you can accomplish this by setting up separate user profiles for each of you on your Mac (System Preferences>Users & Groups (click the lock symbol if locked and provide the administrator name and password, then click the "+"). That should allow you to sign into separate iCloud accounts and maintain separate iTunes libraries within your respective user accounts.
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Hi,
We have just purchased Apple TV and can't connect to Home Sharing. We have wifi, the iPad is updated. I can't find the link on ITunes on the iPad that the tv is telling me to click. I've also tried turning it on via settings then music which seems to be connected. I can view YouTube clicks on the tv, but not an app so I can watch the footy. What am I doing wrong.
Any help would be greatly appreciated,
ThanksMake sure your Apple TV is on the same network as your iPad. The SSID and password of router must be set in your Apple TV.
http://i1224.photobucket.com/albums/ee374/Diavonex/491f4b34c45018abef609c832b0f2 56a_zps0d1c18e7.jpg
Message was edited by: Diavonex -
I've just purchased an ipad2 and have synced it with Outlook to get all contacts, etc. I've set up the mail account and it is working just fine. The sync doesn't pull over legacy emails from Outlook and my Outlook has been set up to remove them from the webmail server therefore they aren't available from webmail anymore. Is there anyway to pull them over to the iPad?
But is there a way (simple or not-so-simple) to find
out EVERY SINGLE FILE that's referenced on a
timeline? (I have lots of stuff imported into the
project that I know isn't used on any timeline, but
I'm afraid of moving or deleting things for fear of
never finding it again.)
I'd love to get some sort of "printout" (a list or
something) of every single file.
There is, go to browser and cntrl click on any one of the columns,
and select - show/source. A new column named "source" will pop up and will show where everything "lives". Click on the header at the top and it will justify the column as well. You'll notice this won't show anything for your seq.'s. of course, but will show stills/audio/motion files...
Once you have the new column, you can drag it next to the "name" column and get a grab of it and print it if you like, or whatever.
If you want to do this for just 1 seq., then can create a new bin and double click it to open it. Cntrl-A (select all) in your main seq. and just drag all into the new bin. You will see only what's in that seq. with the "source" column right next to it.
From what I've read, you seem to get the MM thing and it's obviously what you'll need to do to archive as the guys said. But what your missing is a file path system to where everything resides.
Hope this helps and that I've read you properly,
Peace
P-Book 1.5, 17" 2gsRAM Mac OS X (10.4.4) FCStudio -
I just purchased the I5, and use the same itunes as my wife. All my wifes contacts showed up on my phone. Is there a way to avoid this?
She needs to call the carrier on her old iPhone and have it removed from her account.
Once she does that you will not be able to use iMessage because that only works Apple to Apple.
You will need to use something else like Skype instead.
Allan -
I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html -
I just purchased Apple TV AND AIRPORT EXPRESS. I am questioning if I need it when I already have a Netgear Powerline AV 200 Adapter Kit XAVB2001. Does the Airport Express do the same thing?
Thank you so much. Any specifics I should know about prior to connecting? The goal is to watch Netflix from my iPad or iPhone 5 on my tv (located in different room from where Comcast internet modem is hard wired to main computer in house). Movies would depend on wireless transmission to a smart tv not connected to modem.
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I just purchased an ipad2 and I can receive e-mails but I can't reply to or forward them. I also can't send a new e-mail. I receive a message that the e-mail has been placed in the outbox because the server won't allow 'relaying.' On my laptop, using the same e-mail server, I am fine. What can I do to make the ipad2 e-mail function properly?
Contact whoever manages your email server and ask them what ports and security to use for SMTP from remote locations. ISPs and email admins often require different SMTP settings when sending email when not connected to the server's or ISP's network.
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I just purchased an Iphone and love it except I'm surprised and annoyed that there is no way to create a group within contacts. I coach a youth basketball team and routinely want to fire off a mass email or text to the same group. Am I missing something?
When I click on my contacts icon on my phone there is a Groups choice in the upper left hand corner. Make sure you are in All Contacts and not a specific person.
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