HT4993 My iphone 4s 16 gb keeps shutting off on it's own, have to turn it back on manually. Why is it doing this?

My phone would randomly turn off and take awhile to turn back on. I usually have to manually turn it on but sometimes it doesn't work. Any reason for the cause of this? And options to fix it?

Restore iPhone with iTunes on computer. If the problem persists after the Restore, this is most likely battery problem. If there is Warranty or AppleCare make Genius reservation or set up service and take or send to Apple for resolution.

Similar Messages

  • My IPhone shut off by itself and I can't turn it back on. My lock screen button is broken and I tried plugging it into the wall but nothing happened. Can you guys please help me.

    My IPhone shut off by itself and I can't turn it back on. My lock screen button is broken and I tried plugging it into the wall but nothing happened. Can you guys please help me.

    IIf the battery was completely drained it might take some time before the phone will respond. Wait at least 30 minutes with the phone connected to the charger. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the phone starts up let it continue to charge until it's 100%.
    if the broken button will not let you do the reset Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • My screen turned blue then shut off on it's own and will not come back on even after a recharge ??

    My screen on my 4th generation ipod touch turned blue shut off automatically & wouldn't come back on,tried recharging over night no change?? Unable to fine my serial number because it will not turn on and back number is rubbed off? 

    Try:
    iOS: Not responding or does not turn on
    If not successful time for an appointment at the genius Bar of an Apple store.
    To find SN see:
    iPod: How to find the serial number
    Also, if you go to iTunes>Preferences>Devices and hover the mouse pointer over the iPod backup the SN will appear..
    Also, if you go to iTunes>Help and click on About iTunes with the Control button pressed, the SN will scroll in the About iTunes panel.

  • Iphone keeps shutting off and rebooting and now won't turn back on

    My iphone has shut itself off and rebooted 7 times today, and now it won't turn on anymore. What could be the problem? No home bottom to try and reset, so if I need that to fix my problem then I am out of luck.

    HI Good Morning,
    NO Worries For Your Iphone, the Battery Of your iphone 5c needs a Replacement.
    Visit Apple Store.

  • Did software update on iphone 4s and phone keeps shutting off and turning back on

    Anybody else having a problem with their iPhones after latest software update?

    Try resetting the iPhone by pressing and holding the sleep/wake button and the home button for 10-15 seconds until the Apple logo appears, ignore the red slider.  Then turn back on. You won't lose any data doing the reset.

  • My IPad mini keeps shutting off on it's own.

    Has anyone else had this problem and do you know how to correct it?

    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

  • Iphone 5S shuts off on it's own

    My iphone 5s keeps shutting off on it's own and I have to do a hard restart on it.  People have a hard time hearing me on it too unless I am on speaker.  There is nothing clogging any of the ports and I have no idea why these things are happening.

    Hi TimjStuart,
    If you are having issues with unexpected shutdowns on your iPhone, you may find the Power/Battery section of the following article helpful:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Regards,
    - Brenden

  • Apps keep shutting off

    My apps keep shutting off when I am using them

    Quit/close all apps completely and restart the iPad. If this helps, make note of the app that you last launched if the iPad crashes again and assume that app is the culprit causing the crashes.
    Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    You can also try rebooting the iPad and see if that helps. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Keeps shutting off after I put it to sleep

    Lately I've been having a recurring problem where I shut my computer (while it's still on) so that it's asleep, I put it in it's case and once I get to school and open it, it has shut off for some reason, but when I turn it back on, the battery is fully charged, so I know that's not the problem..any ideas anyone?
    Thanks for you help.

    Lately I've been having a recurring problem where I shut my computer (while it's still on) so that it's asleep, I put it in it's case and once I get to school and open it, it has shut off for some reason, but when I turn it back on, the battery is fully charged, so I know that's not the problem..any ideas anyone?
    Thanks for you help.

  • Wife's iPhone keeps shutting off randomly and does it even when on calls, restarts and has a dark line in center of the screen then the apple logo. At times it does it several times or won't power up, and the iPhone4 is only five months old. What do we do

    Have an iPhone 4 that is now shutting off randomly including during calls. The iPhone is roughly about five months old. When the iPhone shuts down and tries to restart it usually take two or three times before it stays on, but when it does it sometimes has a dark line down the center and shuts off. Not very happy about the iPhone doing this. The store we had purchased the iPhone 4 from suggested that we contact Apple to see about a replacement, or send it away for service. As you can tell we are not happy at this point since the iPhone is crucial part of our day for work and family. What should we do at this point?

    Thanks for the suggestions!
    Except I tried all those before I even made this topic lol, but thanks!
    I Already popped out the Sim Card & let my phone sit without it for a few minutes then put it back in. Sometimes it will work again & it will say it recognizes the SIM Card but more times then not it still says it cant recognize it! So I have to take it out & reinsert it multiple times.
    & I have done a complete restore 2 times & a back up restore 3 times. Nothing seems to be working.
    I am planning on going to the Apple Store this week, wish me luck!
    But keep the suggestions coming if you have any, I'd appreciate it!

  • My iphone 5 keeps shutting off every 2 minutes even though its fully charged what to do????

    my iphone 5 keeps shutting off every 2 minutes even though its fully charged ... what to do???

    http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US

  • I have iphone 3gs and it keeps shut dowm by itself every two minutes idunno if this problem related to the battery life or what? please help me solve this problem

    i have iphone 3gs and it keeps shut dowm by itself every two minutes idunno if this problem related to the battery life or what? please help me solve this problem

    See Here for Device continually restarts...
    http://support.apple.com/kb/HT1808

  • My iPhone keeps shutting off and turning back on when I use it. How can I fix this?

    My iPhone keeps shutting off and turning back on when I use safari, my apps or just when I use it, what can I do?? Help!

    Try restoring your iPhone.
    See here for details: http://support.apple.com/kb/HT1414

  • IPhone keeps shutting off every 30 minutes w/ full battery

    Ever since I updated to 2.0, my iPhone has been randomly powering off completely.
    The only way to turn it back on is to hold down the Home and Power (top) button for a few seconds, and then the Apple symbol comes up.
    Any ideas?

    I think I am having a similar problem. I have the new iPhone 3G.
    My screen shuts off (the screen turns black, but the phone is still on...like if you shut the monitor off on a desktop PC while the tower is still on) randomly which requires me to do a hard reset (holding the sleep button at the top of the phone and the home button at the same time until the Apple logo appears).
    This happens without warning when I do the following:
    1. During a call, when I need to use the keypad, put a call on hold, activate speakerphone, etc. the screen will stay black and will not turn on when I touch it. This means I can't even end a call unless the caller hangs up. It is clear that the phone is still on (I can hear the caller at the other end), but I cannot use the screen at all. The screen comes back on when I put the phone back up to my ear, but then when I pull it away to touch the screen it goes black again.
    2. After I complete a call, the screen will shut off before I can press the "end call" button. Even after the call is terminated from the other end, I cannot make the screen come back on.
    3. After the screen automatically goes to sleep (goes black), I cannot make it come back on.
    In all 3 of these instances, I use a hard reset to make the screen come back on. In the first instance that I listed, I have to do a hard reset during the call in order to disconnect the call and get the screen to come back on.
    These problems do not happen during/after every single call. For example, sometimes it will be after one call, other times it will be after five calls. It happens without warning and without reason. It is very inconvenient because I am resetting my phone several times a day. When I call customer service lines (for any company), I can't use the keypad to do things such as "Press 1 for English" without doing a hard reset in the middle of the call and calling back several times until it works.
    I would really appreciate it if you could offer some advice on how to fix this problem.
    Thank you.

  • IPhone keeps shutting off, iPhone keeps shutting off

    I am having trouble with my iPhone shutting off on its own. When it does this it is takes a long time for it to come back on. Anyone else having these problems?

    I was having the same problem on a brand new iPhone 4S, even after I restored the phone and downloaded the newest version of iOS6.
    It turns out that the case I purchased at the Apple store was putting pressure on the top button and shutting it off.  The only way I could turn it back on was to press and hold both the top button and the round "home" button simultaneously for about 7 seconds.
    As soon as I took the case off of the phone, the problem stopped.
    If your phone does not have a case and you have restored the phone to factory settings, etc., then you may have a hardware issue that would require service.

Maybe you are looking for

  • When I click on a choice within a website, I get a blank screen titled "Search bookmarks and history". How do I fix this?

    The problem arises for such sites as the TV Guide. Normally, when I click on a listed show, a box appears telling me the details of that program. Not anymore.

  • Help with my 1st Ipod

    I just bought a new 3rd gen Ipod Shuffle 2GB. Opened it when I got home, but now I dont know what to do. I plugged it into my computer, and it said it detected a device and downloaded the drivers. Unfortunately that is all I can get it to do. Waited

  • Javax.security.auth.login.LoginException:

    Hi, I am trying to set Windows Desktop SSO. I am configuring kerberos and i got the following in the kdc.log: PREAUTH_FAILED: HTTP/[email protected] for kadmin/[email protected], Preauthentication failed and from the amAuthWindowsSSO the following: j

  • Premiere Pro CC 2014 not opening

    Just downloaded Premiere CC but it refuses to open. I tried uninstalling it but it keeps coming up with the error: Please close these applications to continue: Adobe QT32 server photoshop seerver Dynamiclink Manager I can quit the processes but this

  • DirectoryServer 5.2 via Web Server 6.1SP4

    Trying to authenticate using WebDAV to DS52 via macromedia Contribute 3.1 and I get this error in the DS52 access log: "RESULT err=19 tag=97" nothing in the DS errors log. Wre can I get info to decipher the error and tag number Thanks