HT4993 My iPhone 4s has tured off and will not turn back on I have only had it a week it has been in the Otter box case the entire time
My iPhone 4s has tured off and will not turn back on I have only had it a week it has been in the Otter box case the entire time. What do I do to get my phone back on??????
You can try to press the home button and power button and hold them for around 15-20 seconds. This will perform a soft reset similar to pulling the battery. If that doesn't help you may need to restore it.
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Hi Kate,
It must be very frustrating to be unable to use your iPhone since it won't even power on. Let's see if we can get things back up and running.
I would suggest that you troubleshoot using the steps in this article -
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
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Thanks for using Apple Support Communities.
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Good Afternoon, robmarshall6,
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https://support.apple.com/en-us/HT201412
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Good Afternoon, robmarshall6,
If your iPhone will not turn on, try the steps in the article below to address the issue:
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As said before...
If the battery died, then it won't turn back on. I'd plug it in to the wall charger, and leave it for a few minutes. If that doesn't work, take it back to Apple.
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What do I need to do??
Hold the power and home buttons for 15-20 seconds until the white Apple logo appears.
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HT201263 my iphone has switched off and will not switch back on
my iphone has switched off and will not switch back on. I have tried to restore on ITunes but it does not see the device and will not let me force a reset
http://support.apple.com/kb/TS3281
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My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please
Just read that someone had the same problem on 3gs and someone had replied to press the home button and power button at same time, so I tried this and within a few seconds my phone had switched itself back on.
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The iPhone I got yesterday turned off and will not turn back on.
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Is it charged? If so try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset. If it's not charged, charge it via a wall socket for a least 30 minutes then try the reset again.
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my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?
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Charge with the mains charger for 15 minutes, then disconnect and hold HOME and SLEEP until an Apple logo appears (about 10 seconds).
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My iPhone was 100% charged. Mysteriously shut off and will not turn back on. Help!!!
My 1 week old iPhone 4s was charged 100%. Worked perfectly one minute, the next it had shut itself off and will not turn back on. I tried putting it on the charger with no change. I hit the power button on top, nothing. I've tried everything is it just dead?
Try leaving it plugged in for at least 10 minutes. Then try to do a hard reset of the device: Hold the Power button and the home button until you see the Apple Logo... may hold for at least 10 seconds if you don't see the Apple Logo popup.
If that doesn't work force recovery mode.
Press and hold the home button and connect the phone to your computer with iTunes open.
iTunes should see the phone in recovery mode and allow you to restore it.
If it still does not work, the phone may need service at this point. Call Apple Care or setup an Genius Bar appointment at a Apple Retail Store. -
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Reset, hold both home and power buttons until the iPhone begins to restart, usually about 10 seconds time. If still problem, connect iPhone to Wall Charger and Reset, this can take about 20 seconds of holding both buttons while on charger.
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