HT4993 My Iphone 5 will only charge when dead. It won't charge with the screen on. How can I fix this?

My phone will only charge when completely dead. When charging it turns on as usual, however it discontinues its charge when the screen comes on. It won't charge again until it dies from 1% how do I fix this fast. I need my phone daily for work.

If changing out the charging unit and the cable doesn't work, bring the phone to Apple for evaluation

Similar Messages

  • I have iTunes open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice.

    I have iTunes, latest version, open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice but problem continues.

    Try contacting iTunes via email to check if there is an issue with the account. go to apple.com/support/itunes
    Click on iTunes Store account and billing and select inquiries. On the right side click on "email us".
    Before doing that trying viewing your account information first. Open the iTunes on you mac, look at the menu and select store and select view my account. Try removing the card (this is only applicable if you don't have a pending charges with iTunes) and hit done. Sign out, quit iTunes and sign back in and try updating the apps again.

  • When I try to access GameCenter on my Mac it says "The requested operation could not be completed due to an error communicating with the server." How can I fix this?

    When I try to access GameCenter on my Mac it says "The requested operation could not be completed due to an error communicating with the server." How can I fix this?

    This usually caused by a customised hosts file.
    These need to be the only entries in your /etc/hosts file:-
    # Host Database
    # localhost is used to configure the loopback interface
    # when the system is booting.  Do not change this entry.
    127.0.0.1       localhost
    255.255.255.255 broadcasthost
    ::1             localhost
    fe80::1%lo0     localhost
    Remove anything below these entries, then try and reconnect with GC. Once GC starts properly you can put the extra entries back in your hosts file, GC should start normally afterwards.
    https://discussions.apple.com/message/19276629#19276629
    Jerry

  • Bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

    bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

    Take it back where you got and and get your money back.
    As has been pointed out, if there was a "previous owner", the phone is not "new". Thephone you purchased is most likely stolen. If whoever you bought it from won't give you your money back, turn it over to the police.

  • My iphone has a problen on the phone icon. When I press the phone icon, it will auto dial the last number, how can I fix this?

    my iphone has a problen on the phone icon. When I press the phone icon, it will auto dial the last number, how can I fix this?

    Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? Thanks

    I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
    Thanks so much!

    FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
    -Close FCP
    -Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
    -Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
    -Empty your trash
    Relaunch FCP and see if that worked.
    Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
    EDIT: Or use the really simple explaination that X posted as I was typing.

  • My iPod is dead and won't charge or connect to the computer. How can I fix this?

    My iPod is dead and won't charge or connect to the computer. How can I fix this? Before it died, it said I had a full battery whenever I charged it, but as soon as it came off of the charger, the battery level was always under ten per cent.

    Sounds like the battery needs to be replaced.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • I recorded a video vertically on my iphone and when I downloaded it to imovie it distorted it.  How can I fix this?

    I recorded a video vertically on my iphone and when I downloaded it to imovie it distorted it.  How can I fix this?

    Just called in Apple Care for the same issue. All you need to do is go to the itunes  file scroll down to the bottom where you will see the cammand Transfer  purchases from " insert your name"iphone. It will automaticly download your purcases to itunes and place it under Purchases,it will also place the movies and shows in the apropriate folders in itunes. In addition there will also be an additional folder under Store in itunes that will list the purchases under the device it was puchased under for example  Purchased on Pinkiesipone

  • HT5624 my iphone is connected to a old account that i have used in a while i have a new icloud i tried reseting my phone but now i can get in becuase it linked in with my old account how can i fix this so i can log in with my new account?

    my iphone is connected to a old account that i have used in a while i have a new icloud i tried reseting my phone but now i can get in becuase it linked in with my old account how can i fix this so i can log in with my new account i reset my phone but i did it before on my new phone but this old is link to a account that i set up when i was so much younger can you advise what to do?
    Thanks

    Go into Settings App and turn OFF Find My iPhone. It will ask for your old password, but in the future you can use your new Apple ID account. If you need to reset the old password try this: https://iforgot.apple.com/password/verify/appleid?language=US-EN&returnURL=https ://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext

  • My i Pod touch still works but it has a dead screen! How can i fix this??!!

    I just got the iPod for Christmas last year but recently my little brother dropped it and it became a dead screen! How can i fix this problem?! HELP!!!!!!!!

    Apple will exchange your iPod for a refurbished one for this price (for 4G iPod, $199 for 64 GB and $99 for the others). They do not fix yours.
    Apple - iPod Repair price      
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks :)

    When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks

    Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
    iTunes for Windows: How to turn off Compatibility Mode

  • Iphone has been in recovery mode for 4 hours and hasn't come back to the home screen and how can i fix this and get it back to working order?

    iphone has been in recovery mode for 4 hours and hasn't come back to the home screen and how can i fix this and get it back to working order?
    the iphone 4S has been in recovery mode for a long time and i have tried to press and hold the power and home buttons until the apple symbols comes on the screen again but it stay on the screen until the screen turns off and doesn't come back on to the home screen and have tried to sync with mac and doesn't do anything it does display the itunes and cable icons for a while but then goes back to the apple symbol and doers nothing what can I do to fix this  and not loose what is on the phone at all?

    Hi, simonRM.  
    Thank you for visiting Apple Support Communities. 
    I understand that you are unable to restore your iPhone.  Here are the best troubleshooting resources to start with when not being able to update or restore your iPhone.
    If you can't update or restore your iPhone, iPad, or iPod touch
    Resolve iOS update and restore errors in iTunes
    -Jason H.  

  • My iphone 5 wont let me update apps keeps popping up with old apple id how do i fix this

    my iphone 5 wont let me update apps keeps popping up with old apple id how do i fix this??

    All apps downloaded/purchased are tied to the apple ID used to download/purchase them.
    If you change your Apple ID and do not wish to use the old apple ID and password to update them, you have to delete them and redownload or buy them under the new apple ID.

  • I get a download error on the creative cloud desktop app.  When I click reload applications it remains the same.  How can I get this message to be removed?

    I get a download error on the creative cloud desktop app.  When I click reload applications it remains the same.  How can I get this message to be removed?

    Hi Bericala,
    Same issue has been discussed in the below mentioned link.
    1) Creative Cloud "Download Error" message
    2) Creative Cloud - Download error - stubborn error
    Let me know if it helps.
    P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
    Thanks,
    Eshant Jindal

  • When trying to import videos off of a CD I continually get error code -36 on one of the videos. How can I fix this?

    When trying to import videos off of a CD I continually get error code -36 on one of the videos. How can I fix this?

    Contact Apple and request a 10.4 or possibly a 10.5 distribution disk for this system, if you've not obtained that DVD disk from the seller. 
    Boot and use that distribution disk to wipe the hard disk via Disk Utility, and to then reinstall OS X. 
    Best to start with a fresh installation of OS X, as that'll provide the default environment and not something that's been customized and extended by the previous owner.
    The last OS X version that was supported for most PowerMac G5 systems was 10.5.8, and that would be preferable — if your Mac supports that.
    If you're not sure which Mac you have, then use the  > About This Mac from the menu and request more information on the system.  You're looking for a model number listed there, and that'd be something like PowerMac7,3 or PowerMac11,2 for a ~2005-vintage PowerMac system.  Whatever model number you have can then be used to determine the general specs for the configuration, and what the last version of OS X that was supported for the system.

  • HT4352 I have turned home share on my iPhone and my Apple TV and the remote app doesn't work all of the sudden. How can I fix this?

    I have turned home share on my iPhone and my Apple TV and the remote app doesn't work all of the sudden. How can I fix this?

    Welcome to the Apple Community.
    Have you updated to the latest version of the Remote App.

Maybe you are looking for

  • Is there a way to use EXIF information from images in Muse?

    I use Lightroom to manage my images. In Lightroom, I enter Caption metadata. (In the Lightroom Library, I enter data in the Caption field of the Metadata section.) Now I'd like use that Caption data to create an ALT tag in Muse. Is there any way to d

  • Can't find Enterprise Manager for standalone OC4J 10.1.2.0.2

    Hi I downloaded standalone OC4J 10.1.2.0.2 from here so I could experiment deploying webservices to it http://download.oracle.com/otn/java/oc4j/1012/oc4j_extended.zip It installed successfully and I managed to start it ok. When I point my browser at

  • How to save a file in Java Format?

    Hello All, I want to save the files I'm writing in my program in java format? (I want the result files to end with .java). Is there a specific way to do this? Thnx in advance :)

  • XSLT and Call transformation

    Hi Using <b>XSLT</b> and <b>Call transformation</b> (XSLT scheme) to convert XML file to html the problem is that line breaks in xml are ignored when passing the call tranformation. <b>Note in xml look like:</b> <com:Note><![CDATA[ Serie 87% 0,000000

  • Ora-02062_and_pending_transactions

    I've got oracle enterprise edition 10.2.04 In alert log I found ORA-02062: distributed recovery received DBID ... I found transaction in DBA_2PC_PENDING and similar in DBA_2PC_NEIGHBORS; select local_tran_id,state from dba_2pc_pending;LOCAL_TRAN_ID S