HT4993 My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china. But I can not use it in the USA, so could you mind help me to solve that problem. I think someone of you must help

My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china.
But I can not use it in the USA, so could you mind help me to solve that problem.
I think someone of you must help me to solve this problem !
Details:
<Edited by Host>

xinyi93 wrote:
My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china.
But I can not use it in the USA, so could you mind help me to solve that problem.
Yes, the iPhone 5S is a global phone. However, Sprint will only unlock phones for use on GSM networks outside of the U.S. In the U.S., that phone can only be used on Sprint's network.

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My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china. But I can not use it in the USA, so could you mind help me to solve that problem. I think someone of you must help me to

My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china.
But I can not use it in the USA, so could you mind help me to solve that problem.
I think someone of you must help me to solve this problem !
Details:
SN:F2*****FDR
<Edited by Host>

See the response in your other thread:
https://discussions.apple.com/message/24641427#24641427

HT4623 Dear AppleCare, My iPhone 5 was bought with full price in the USA from Sprint, and I was told that it is a global phone. But when I am back in China using local carrier, Can not be activated

>
>>Dear AppleCare，
>>My iPhone 5 was bought with full price in the USA from Sprint, and I was told that it is a global phone.
>>But when I am back in China using local carrier, Can not be activated
>>I can't believe that !
>>>Details:
>>>SN:F1*******8GL
<Personal Information Edited by Host>

Sorry to tell you this but this is not AppleCare.
This is a forum of users just like yourself who do their best to help other users.
We are not able to help you with your problem

HT4993 My iPhone 4s was bought with full price in the USA from Sprint,why I can't ues it when I came back to china??why?Please do something!

SOS!!

You can't use it because it's still locked to Sprint.
Sprint will unlock it for use on non US carrier ONLY for current Sprint customers in good standing.
You should have purchased an unlocked phone From Apple.

I am making an iMovie trailer on my iPad 3(updated) and I recorded a few clips on my iPad Camera but they are not being detected on the iMovie Videos section. How can I make them show up?

I am making an iMovie Trailer on my iPad 3 (updated) and I recorded a few clips using my iPad Camera but they are not being detected on the iMovie Videos scetion. How can I make them appear so I can use them in my trailer?

Hi Stuck-in-NY,
If you are looking to transfer your purchases to your computer, you may find the following article helpful:
Apple Support: Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden

As I bought my iPhone 5 16GB,White in the USA from Sprint, full price with tax,unlocked ,it was excepted to be a global phone. But now I come across with some problems in Chinausing local carrier, everything is working properly except sending text message

Dear AppleCare，
As I bought my iPhone 5 16GB,White in the USA from Sprint, full price with tax,unlocked ,it was excepted to be a global phone. But now I come across with some problems in Chinausing local carrier, everything is working properly except sending text message, and iMessage and Facetime also seem not to work.This is very serious for Apple and me! Will I have the chance to fix this?
I tried all the possible solutions from the Internet, and the Official solution offered by Apple (http://support.apple.com/kb/TS4459), but it doesn't seem to work.
Will Apple help me with this issue? Please do.
Information of my iPhone:
SN:F1*******8GJ
IMEI: ****
MEID: ****
ICCID: ****
My Apple ID account：****
<Personal Information Edited By Host>

I had the same problem. Kept getting message of waiting for activation or check network connections. I also tried every solution out there and nothing worked. This did though: I download the newest version of itunes (through Internet Explorer - Google Chrome wouldn't work). It pulled in my entire library thank goodness and then I plugged my iphone 4s into the computer. I let itunes find it, did a complete backup in icloud, then did a restore. Entire process took a couple of hours, but I now have imessage and facetime back. I was about ready to give up on Apple and go get a different phone ~

I recently received a mac book air 11 inch for christmas ... i beliehve it was bought in the states from my father i was unaware of the specs until i opened and read it... and i was wondering if i can still do the upgrade to 8gb ram and bigger flash drive

i recently received a mac book air 11 inch for christmas ... i beliehve it was bought in the states from my father i was unaware of the specs until i opened and read it... and i was wondering if i can still do the upgrade to 8gb ram and bigger flash drive.. is this possible and for how much? its only a week old.

Your 14 days are up, however you could take your case to Apple Inc. regarding same,
however those are the stipulations.
RAM cannot be upgraded however, period, its permanent on the logic board after mfg.
As for the SSD (solid state drive), upgrading same is a bad premise 9 times out of 10.
No notebooks is a mass storage device, and you need an external HD for data redundancy and backups regardless.
data that is static on your SSD and not used very often has no logical reason to be ON the notebooks, and best saved on a superslim external HD ($60)
SSD are very expensive, even a small one, HD are cheap as dirt and users are recommended to have one regardless for many good reasons.

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentione

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?

And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ?

I sent e-mail photos from iPhoto using my @me account but I do not find the history of sent e-mails in my new iCloud account. Where can I find the history of sent e-mails?

I sent e-mail photos from iPhoto using my @me account but I do not find the history of sent e-mails in my new iCloud account. Where can I find the history of sent e-mails?

Using iPhoto as the email client in iPhoto does not creatge a sent copy. iPhoto indicates in the Info drawer if a photo was emailed by iPhoto (under the Sharing section):
There's no easy way to search for photos that have been emailed. Each photo has to be inspected via the Info tray.
One could add a keyword to emailed photos which would let a smart album keep track of those photos.
A better solution, IMO, is to set Mail as the email client (in iPhoto's General preference pane) and use it. That will give you an sent copy, better access to your contacts and, if you want a theme, numerous photo themes under the Stationary section of Mail.
OT

Basically... I had an ipod touch sync'd to my dads i tunes.. i then got an iphone and created my own apple id.. how could i transfer the media from my ipod which was used on a different apple id onto my own account without everything deleting

basically... I had an ipod touch sync'd to my dads i tunes.. i then got an iphone and created my own apple id.. how could i transfer the media from my ipod which was used on a different apple id onto my own account without everything deleting

Syncing an iDevice to a computer does not remove content from the computer.
Syncing an iDevice to a computer that it does not normally sync with will remove the content from that device.
If the media was acquired with a different Apple ID it is in no way linked to your Apple ID.

My ipod went to the ''connect to itunes mode'' and i want to use my itunes backup but how can i do that. also when the ''recover your ipod screen'' appeared i accidentally chose not to show it anymore.

My ipod went to the ''connect to itunes mode'' and i want to use my itunes backup but how can i do that. also when the ''recover your ipod screen'' appeared i accidentally chose not to show it anymore. please help i just had it for half a day.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

I am a CC subscriber and trying to update lr5.7 and I am told to got to my CC folder and click on install. The problem is, LR is not in my file. I guess I have been using my original lr that I bought years ago. What now? How do i get lr into the CC file?

I am a CC subscriber and trying to update lr5.7 and I am told to got to my CC folder and click on install. The problem is, LR is not in my file. I guess I have been using my original lr that I bought years ago. What now? How do i get lr into the CC file?

Gary116 please remove and reinstall Lightroom by following the steps listed in CC desktop lists applications as "Up to Date" when not installed. The version of Photoshop Lightroom available through the Creative Cloud Desktop application supports your Creative Cloud Membership.

I was recently trying to buy 'Cloudy With a Chance of Meatballs' for my IPad, but it will not let me purchase the film, what is the problem and how can I fix it?

If someone could help out, it would be greatly appreciated

AnnoyedAppleUser2 wrote:
I was recently trying to buy 'Cloudy With a Chance of Meatballs' for my IPad, but it will not let me purchase the film, what is the problem and how can I fix it?
If someone could help out, it would be greatly appreciated
What does "it will not let me purchase it" mean exactly? Are you getting an error message?

I bought and downloaded a few song on iTunes. Now I see that some of the songs were not completely downloaded and stops a few seconds into the song. I went back to the album but it does not give me an option to re-download. What do I do so that I can down

I bought and downloaded a few song on iTunes. Now I see that some of the songs were not completely downloaded and stops a few seconds into the song. I went back to the album but it does not give me an option to re-download. What do I do so that I can down

Just found the answer - if you have the sam problem look here for the answer:
https://discussions.apple.com/thread/5769424?tstart=0

I am running Office 2013. Trying to sync my reminders with my iphone using icloud for windows, but it is not working. Can anyone please help?

I am running Office 2013. Trying to sync my reminders with my iPhone 5c version 7.1.2 using icloud for windows, but it is not working. Can anyone please help?

HT4993 My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china. But I can not use it in the USA, so could you mind help me to solve that problem. I think someone of you must help

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