HT4993 my lock button broke about 3 weeks ago and i need to fix it or get a new one
Lock button broke
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
Similar Messages
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my lock button broke a while ago on my phone, and two minutes ago my screen went comletely black. it was simply placed on my table. i know it didn't die because it was on 80%, but any ideas on how to turn it back on or what happened to my phone?
If plugging it into power doesn't cause it to power back on, you're going to have to make an appointment at the genius bar and get it serviced.
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i just got my macbook pro a week ago and i was told that i will get the lion for free, if this is true, then how do i get it.
Hi,
Not that's not normal and is one of the Problems I was having before Restoring as New...
Just make sure you Sync ALL your important Info... Contacts... Music... Etc... to your Computer...
and then do a Restore as New...
i was a bit reluctant at First, because I hadn't done it before... But it was So Easy and am Really Glad I did...
Cheers,
Here's Another Useful Link:
http://www.apple.com/support/iphone/ -
firefox crashes on opening within seconds. this started suddenly a few weeks ago and despite several daily attempts, i still can't load firefox application. it crashes immediately upon startup every time no matter what and crash reporter arrives. i have researched all the articles and followed their suggestions. i installed the newest version of firefox and still get the same results. i can't even open firefox in safe mode.
You do not want to remove the program directory with a Mac because Firefox is most likely installed in the system Applications directory which is where the system applications are stored.
Have you tried removing the Firefox plist file from your user library? I have Mac OS 10.6.8 as well, and that file is at /Users/<user name>/Library/Preferences. Close Firefox and remove that file, then start Firefox again. -
Can I get a refund back from iTunes as I have lost the game and all the levels and money when the game crashed ?
Go to the app store and locate the app, then click on the app support button.
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my i phone 5 was smashed and i cannot back it up because i need to enter my passcode lock. is there a way i can retrieve all my info etc before i buy a new phone?
If in the US or UK, most Apple stores will replace your screen/digitizer for US $149. If that's all your phone needs, you should be OK. Call your local Apple store to confirm.
However, if you've synced while this passcode was enabled, you won't have to enter it when connecting to your iTunes. Otherwise, there is no way to do what you want, & your data will be unrecoverable. -
My old ipod screen shattered. I got a new one but now it wount let me use my imessage email. It says that it is already in use on another device. I cannot get into my old one because the touch screen wount work. Is there any way to get this to work?
See:
iOS: Troubleshooting FaceTime and iMessage activation
iOS: Troubleshooting Messages -
The on/off button on my 6th gen iPod nano recently got spoilt and I sent it back to the shop for a repair/exchange a week ago. Now I have just found out about the new 7th gen iPod nano and I am wondering, can I get the new one as a replacement?
No. You can turn your 6G Nano in to be recycled at your local Apple Store for a 10% discount towards the purchase of a new one. Otherwise, your only other option would be to sell the iPod on Craigslist or eBay and use the proceeds from the sale towards the purchase of the new 7G nano.
B-rock -
I've had my iPhone 4 for just under a year now and a couple weeks ago the lock button broke. At first, it was just difficult to press down and now it's just completely stuck. I've been using the assistive touch but it's kind of a hassle. I still have a few days left of my one year warranty, so if I went to the Apple Store would they fix/replace my phone for free or would I have to pay? Also, I was having issues with my speakers previously so I went to get it fixed and they said my phone has water damage and I would need to pay to fix it. Will the water damage effect them fixing my lock button too or is it different? Any advice/guidence is greatly appreciated!
If there is water damage then they will likely conclude that your issues are a result of that and you will have to pay.
But don't ask us, ask them. We're users and this have no idea what Apple will say in your case. -
my phone got wet about a week ago and after a lot of time in rice, it's working, but only intermittently. is there still hope or should i start shopping?
Apple Store will exchange for an out of warranty exchange iphone 4 at $149
If a new iPhone is not an alternative
Like for like and will be like new -
So my iphone 4 lock button broke i havent had it for a year yet what can i do???
so my iphone 4 lock button broke i havent had it for a year yet what can i do???
Take it to an Apple store.
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My macbook crashed about two weeks ago and I had icloud already set up. How do I go about retrieving the music and images? Please, help me. I had over 10gb of music on that computer and the only place it was backup was icloud. Thanks.
I hate to say this, but unless you are paying the 25 bucks you cannot back up your library to the cloud.
All you can do is back up the items you "purchased" from Apple.
iTunes Match
For $24.99/year you’ll get access to all your iTunesmusic including tunes you ripped from CDs or “borrowed” from anonymous friends. It scans your library to see if the song exists in iTunes’ 18 million song catalog and if it does it’ll stream it to you at 256 kbps. If your song is not in iTunes then it’ll be uploaded to iCloud at whatever rate it is on your device where it can be streamed for your listening pleasure. I cannot find any information on how to restore a library, however
Best of luck -
I just got the ipod nano about 3 weeks ago. It worked great up untill today. It would not turn on, or connect into my computer. I took it back to best buy and they said it had a defulted battery, and that I needed to call the company. So I did and they had me send it in. Will they send me a new ipod, or a refurbished one. I havn't even had the ipod long enough, and I paid good money for it. I'm hoping to get a new one, because it wasn't my fault.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the other 4Gs. They do not fix yours. The cracked screen voids any warranty you had on the iPod.
Apple - iPod Repair price -
I allowed Apple updates about two weeks ago and now Safari is way too slow. I have tried using Airport and Ethernet and the problem is the same. Yesterday, I upgraded to Safari 5.1 and now the problem is worse. Any solutions?
I can't stand peremptory affirmations like "Nothing is wrong with Safari".
Thousands of users can't be wrong (see the discussions).
If I read you the right way, it's never software' fault, it's the user who's the culprit.
Amazing!
In this very case, the fact is we can't give to "christinefromfonthill" a good solution because weren't sitting in front of her Mac.
You give her a good advice which could, perhaps, lead to an improvement.
But must also admit that Safari is a very slow browser compared to Firefox or Chrome.
And you can't ignore all the problems which arose when upgrading to Lion and were related to the new build and specs of Safari 5.1.
The best example is the apparition of "garbage type" (use of Last Resort font) when reading numerous sites. This never occured before and is the direct consequence of Safari compliance to Web Open Type. This standard prohibits the use of Type 1 Postscript Fonts and is the reason why so many people are in trouble.
I use a Mac for more than 25 years.
I am a very "clean" user who hates the bells and whistles of third party.
My Mac is always up-to-date and despite all my Mac loving care, I run into some problems.
Imagine the nightmare which can occurs for the vulgum pecus who isn't, by definition, a power user aware of all the requirements for running a System in optimal conditions.
May be Safari is one step in advance on its time but lambda users are paying the price for it. -
My Elements 13 just updated about 2 weeks ago and all of my fonts are now all capital letters and I cannot get lowercase letters, help
Hi JenRR,
Please try resetting your tools from Tool options.
Open Tool options in PSE status bar. Click on flyout menu and click on Reset All Tools.
Let me know if this solves the issue.
Thanks,
Nikita
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