HT4993 My phone won't charge anymore

My phone has stopped charging, it can't go past 56%. I have been trying to get answers for a couple days now, my battery sometimes will jump to full charge, or then instantly back down to 10%... Like it can't figure out how much it has left. I have taken it into the Apple store and they turned it on for me after it died and i couldn't. They suggested a DFU restore if problems continued... As they did i finally did a restore today and it did not fix it. Is there a way to fix it? I have not had this phone for more then a couple months... I doubt the battery is already destroyed. Could it be a defect? Will Apple replace that or my Sprint carrier? I simply would like to know all the neccesary information to get my phone back to normal. Thanks!
-Chris

Take your cable with you, if you are using the same cable in all three cases. If that has failed, you'd get the same results.

Similar Messages

  • HT6154 Iphone 5s randomly won't charge anymore and won't recover or go into DFU mode

    My Iphone 5s randomly won't charge anymore and won't recover or go into DFU mode. It died and it only shows the bolt symbol with the charger on the screen. When I plug in my charger the screen lights up but doesnt charge. I bought another charger to be safe and that didnt work either. My phone was working fine and this randomly happened

    Carefully clean iPhone charging port with clean dry toothbrush. If still problem, iPhone 5S has Warranty, make Genius reservation or set up service and take or send iPhone to Apple for resolution.

  • Help! My IPod 4G won't charge anymore!

    Before this incident, I would've had to tilt my Ipod in some position JUST to charge! But now, since I can't find the exact "position" for it to charge, my Ipod won't charge anymore. And plus my IPod died too.

    Have you tried another cable?
    Another USB port?
    Another computer or wall charger?
    Have you looked int the dock connector and iPod a looked for abmormalities like corrosion, bent contacts?

  • My iPhone 4 won't charge anymore, Help!!!!

    Help!!!! my iPhone 4 won't charge anymore.. my iTunes doesn't even recognise it anymore, I've tried charging it from my computer and from the wall but nothing... don't know what to do. It was charging this morning but then i tried this afternoon and nothing happened, i really don't know what to do

    Hey nankhalifa,
    These are the recommended troubleshooting steps for when your iPhone isn't charging:
    Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    Also refer to iPhone and iPod touch: Charging the battery.
    Welcome to Apple Support Communities!
    Sincerely,
    Delgadoh

  • HT201412 phone won't charge

    I have gone through 3 chargers now the phone won't charge unless I put a rubber band to hold the wire in. And lay it still

    That sounds to me like you have some debris stuck in your charging port on your iPhone.  I know that happened to my wife's iPhone a while back and using a clean dry toothpick to get teh debris out solved her problem.

  • After updating my iphone 4 to iOS 7 my phone won't charge

    after updating my iphone 4 to iOS 7 my phone won't charge what do I do? They need to fix this like now.

    I have exact same issue. And it is annoying - VERY!!

  • My I phone won't charge, what might be wrong??

    Phone won't charge, what could be wrong, is less than a year old!

    If the iPhone won't charge when connected to the power adaptor or when connected to your computer, the cable may be bad.

  • HT4623 my iphone 3gs won't charge anymore.

    My wife's iphone 3gs won't charge anymore even tho we leave it charging all night.

    You can clean the iPhone's dock connector with an old dry toothbrush.
    You won't know for certain, but if no change after making sure the dock connector port is clean, more than likely there is some damage.
    Make an appointment at an Apple store if there is one nearby where it can be determined if there is damage to the dock connector port or if there is another hardware problem.

  • HT4061 My phone won't charge with any battery what could be the problem?

    My phone won't charge with any charger what could the problem be?

    Dock connector. Try to clean out lint and dirt from the dock connector with a toothpick or paperclip and make sure there aren't any sprongs missing or damaged. Try another charger and/or a different outlet. Change the battery

  • HT4623 My phone won't charge

    My phone won't charge through I tunes or charger

    What store did you get it from?  All we can tell you is Apple will NOT touch that phone. It is no longer eligible for in or out of warranty service from Apple or any Apple authorized service provider.
    Apple does not sell iPhone parts. if you had someone replace the screen, they had to use one that was either:
    Counterfeit
    Stolen
    Salvaged from a damaged or non-functioning iPhone.
    There are NO legitimate sources for iPhone parts.

  • HT4061 battery charge keeps dropping from 100% to 1& in secs,and now phone won't charge or come back on

    battery goes from 100% charge to 1% charge within secs,now phone won't charge properly or come on or sync with computer

    Have you done the following 4Rs basic troubleshooting steps?
    Restart:
    1. Press and hold the Sleep/Wake button until the red "slide to power off" slider appears, and then slide the slider.
    2. Press and hold the Sleep/Wake button until the Apple logo appears.
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
    Restore from backup
    Restore as new
    http://support.apple.com/kb/HT1414

  • TS2634 My phone won't charge and I have brought a new charger it will only charge when it is off.

    My phone won't charge and I have brought a new charger it only works when it is off HELP ME!!!

    Clean the dock connector.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?

  • Phone won't charge, I've tried everything that I could possibly think of.

    Okay, currently I'm losing it because my dead phone won't charge. I've been nice to it, it's 3 months old and has lived in an otterbox case for it's whole life. Yesterday I tried to plug it in when it told me I had 15% battery left, it charged to about 30% and then the charger just stopped working. I tried multiple charges from multiple outlets and from my computer and taking the battery out. Nothing is working. Do you have any suggestions?
    Thanks in advance.

    If you have tried multiple chargers and multiple outlets it sadly leaves only 1 likely conclusion.  It is most likely either damaged or defective.  The only steps left to take would be to determine whether the issue is with the battery or the phone itself.  I strongly reccomend calling in to tech support to help you determine the issue and help you resolve it.

  • Phone won't charge when shut off

    I have a new Blackberry Classic and most of the time the phone won't charge when it's shut off.  It's not a problem with the charger, as the phone will charge when it's turned on.  Sometimes (not all of the time), I can get it to charge when shut off by turning the phone on and off a few times.  It's also not a question of the charging lights not working, as I've left it turned off and plugged in overnight, and the charge will be less in the morning than the night before.
    Aside from this, the END CALL button normally turns the phone on and shuts it off (as it did on the Bold) when the phone is unplugged.  When the phone is plugged in though, the END CAll button won't turn the phone on.
    All of this makes me wonder whether the phone has some underlying power/charging problems that will get worse as the phone gets older.
    Does anyone have any suggestions?

    Thanks for the advice everyone, the software update solved the problem.
    QM, even without the software update the phone should charge when it's turned on.  Is the battery so dead that the phone can't even be turned on?  If that's the case, then I would return it.  Otherwise, I would plug the phone in, turn it on, wait for the battery to charge and then do a software update.

  • HT4993 My phone won't stay charge an it stay hot

    My phone won't stay charge

    There is probably a program running when on standby. The most common one is Mail; it it can't complete a wireless mail sync it will keep trying forever, even if you press the home button. Another possibility is you have Safari on a site that continuously or periodically updates. To test if this is the problem when you quit Mail or Safari do a force quit instead of just pressing HOME. To force quit an application HOLD the HOME button until the home screen appears instead of just pressing it.
    In addition to Mail or another application running in the background, signal strength can make a big difference.
    If you are further from the cell tower, or inside buildings that partially block the cell signal, the iPhone like many other cell phones will user more power to try and maintain a signal.
    Also a restore couldn't hurt either http://support.apple.com/kb/HT1414

Maybe you are looking for