HT4993 my phone wont connect to itunes so i can restore it

My phone won't connect

Try taking a look at the article for your type of computer:
Windows: http://support.apple.com/kb/TS1538
Mac: http://support.apple.com/kb/TS1591

Similar Messages

  • Did an update for my 4s now it tells me i need to connect to itunes but phone wont connect to itunes also i have got ios6 on my screen and thats all the phone will do

    did an update for my 4s now it tells me i need to connect to itunes but phone wont connect to itunes also i have got ios6 on my screen and thats all the phone will do

    They will be gone from the iphone, but you should be syning all contacts to your computer regularly and should be importing all pics to your computer regularly, particularly before any update.
    Have you failed to do this?

  • My iPod Touch 5th generation is in recovery mode, and my iPod won't connect to iTunes so I can restore it, any ideas on how to fix it?

    Alright, here are the details: my iPod Touch 5th gen. is stuck in recovery mode, and it won't connect to iTunes so I can restore it. Now, I know I have the latest version of iTunes, I have deleted it & reinstalled it, and even restarted my computer, but it still won't come up in iTunes...What should I do??

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode use one of these program
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                         
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar              

  • I phone wont connect to itunes

    My iPhone wont connect to iTunes. I guess it happened after I restored it. What to do??

    Hello there, BoVad.
    The following iPhone Troubleshooting Assistant should help troubleshoot your issue:
    Apple - Support - iPhone - iTunes Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/itunes/
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • My phone wont connect to itunes

    i rescently bought a macbook air and everytime i try to connect my phone to it, it connects and disconnects rapidly. please help!

    Take your new Air and all cables, charger, that came with it alone with your phone and all cables that came with it into an Apple store and have them sort it out. There have been many reports of flakey iPhone cables that do funny things to Mac computer when the phone is connected. Even shutting the Mac down in a way that it can't be restarted.

  • My ipod screen has gone while i was trying to restore it and now it wont do anything and it wont connect to itunes either, how can i fix it?

    I need helpmaking my ipod work again can you help me please?

    - Let the battery fully drain. After charging for an hur try a reset:
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Tehn connect to your computer and restore via iTunes is necessary.
    - If you still have the white screen it is time for an appointment at the Genius Bar of an Apple store.

  • I had to reset my computer and redownload Itunes. My iphone 5 will not connect to the new itunes i have trusted the computer but it keeps bringing up the same question each time i reconnect to the computer. How can i get my phone to connect to itunes

    I had to reset my computer because of a virus i had. When i re installed itunes my music was gone. I went to plug in my Iphone 5 and know my phone does not recognize the computer. I also have hit the trust button on my iphone but have to continue trusting the computer each time it gets plugged in. Still the phone wont connect to itunes at all to view what is on the phone. How do i fix this connection problem?

    Hey ebe301,
    Sorry to hear about your troubles with your PC. If you are not seeing your iPhone on your computer, then take a look at the link below to walk you through getting that working again. It will have you verify that drivers are installed and working as well as any third party software that may be causing conflicts. 
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    https://support.apple.com/en-us/HT204095
    Take care,
    -Norm G.  

  • Out of options. Iphone wont connect to Itunes

    The phone wont connect to itunes.
    Ive tried restarting the phone, reinstalling iTunes, restarting my computer and phone. I just don't know what to due. Ive even tried connecting to a different computer.
    The phone will start up and act normal, except there is now no service for some reason?

    Has it ever worked with this computer and operating system? If it hasn't try updating the BIOS on the computer. There is a USB driver problem in Windows 7 and computers that have Intel p55 and pm55 chipsets. If it has worked in the past try these tips: http://support.apple.com/kb/TS1495

  • Now the iphone wont connect to itunes

    I uninstaled my web cam on the laptop because my computer would shut down when i conected the iphone..well that fixed that problem but now my iphone wont connect to itunes...can anyone help
    ta
    Craig

    Follow the directions here:
    http://support.apple.com/kb/TS1495

  • My phone wont connect to my itunes after i tried to restore it and it failed. what should i do?

    Ive been up all night trying to fix my phone. i recently tried to restore my phone so i could start it out fresh. i left for a minute while it was restoring and came back to have a message on my laptop saying it failed to restore. My iphone now wont connect to itunes nor my computer since it doesn't show up under "computer". i have already reinstalled itunes, shut off my phone and laptop, and manually tried to reset phone by holding home button and lock screen button. i really need some assitance quick, and their support guides confuse me and misleads me a lot. Help greatly appreciate

    Try this:
    1. Close iTunes.
    2. Connect your iPhone to your computer and then launch iTunes.
    3. Turn your iPhone off (hold down the power button at the top of the iPhone).
    4. Then, hold down the sleep/wake button and home button together for EXACTLY 10 SECONDS, then release the sleep/wake button.
    5. Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected. When you are in DFU mode your iPhone screen will be completely black. Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode.
    6. Hit the OK message that should popup to restore your phone. Restore as "New".

  • My iphone wont connect to itunes on my macbook after I have already synced it. I am running the lastest itunes 10.4 and I have tried restarting both phone and mac. Can anyone suggest what I can do?

    My iphone wont connect to itunes on my macbook after I have already synced it. I am running the lastest itunes 10.4 and I have tried restarting both phone and mac. Can anyone suggest what I can do?

    You will have to put your phone into recovery mode and restore the phone as new. Since you don't have a back up, you will lose all the data on your phone but you will be able to use it again.
    Use this article iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212?viewlocale=en_US
    Good luck!

  • HT201263 my iphone is stuck in the connecting to itunes screen, i can not restart my phone the top power button is broke? any ideas? it wont let me connect to itunes either, usb device can not be detected

    my iphone is stuck in the connecting to itunes screen, i can not restart my phone the top power button is broke? any ideas? it wont let me connect to itunes either, usb device can not be detected

    Hello Alex_boi941,
    Thanks for using Apple Support Communities.
    I'm sorry to hear that your iPhone's power button is not functioning correctly.  To be able to get full functionality of your phone, it would need to be repaired.
    Apple - Support - Service Answer Center
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Take care,
    Alex H.

  • My phone will be plugged up and charging but it wont connect with iTunes.

    my phone will be plugged up and charging but it wont connect with iTunes.

    Put it in recovery mode, that should fix it!
    http://support.apple.com/kb/HT1414
    I Hope I Was Able To Help You Or Solve Your Question.
    Simmm
    3/12/2012
    EDITED
    Message was edited by: Simmm

  • I downloaded ios7 after being asked to restore. But now my phone wont connect to the activation server and is asking to restore again but I cant because itunes does not show any of my phone information

    I downloaded ios7 after being asked to restore. But now my phone wont connect to the activation server and is asking to restore again but I cant because itunes does not show any of my phone information (it just shows a blank white screen with "iphone" in the centre".

    I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

  • I have tried to update to IOS 7.0.6 today and now my iphone wont connect to itunes saying, itunes has detected an iphone in recovery mode you must restore this iphone before it can be used with itunes. How do you restore it?

    I have tried to update my Iphone 4S today to IOS 7.0.6 and now my iphone wont connect to itunes as it says that it is detected that it is in recovery mode and needs restoring.  How do I restore it? I cannot get my phone on at all?

    Click restore in itunes.

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