HT4993 My touchscreen is not responding. Do you have any suggestions on how to fix the problem?

help my touchscreen on iphone 5c does not work

Well, the proximity sensor, which is what tells the screen to go black when you put it up to your ear is in the area around the earpiece and front facing camera. However, that should not have anything to do with the touch on the screen. If it is working now without the case, I would say there is a reason the capacitive sensor is not working through the screen. Do you have a screen saver and a case on, or just the case? If both, it could be too thick, or if just a case, it could be something about the material the screen cover is made of. You can check into other cases if you like that are designed specifically for your model of phone, and are of a quality manufacturer.

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The iphoto on my macbook isn't responding. I click on the app but once it opens it starts to load and thats all it does. The wheel continues to spins. any one have any suggestion on how to fix the problem? i'd appreciate the help =]

The iphoto on my macbook isn't responding. I click on the app but once it opens it starts to load and thats all it does. The wheel continues to spins. any one have any suggestion on how to fix the problem? i'd appreciate the help =]

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem?

I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem? I've copied the logs that I found for each kernel panic that still have the message logged. Please help if you can, I have read some of the other comments and perhaps it has something to do with my anti-virus software being on at start up. I have copied the log here. Any advice will be welcome.
Interval Since Last Panic Report: 665204 sec
Panics Since Last Report:          8
Anonymous UUID: D6DCC90D-A5CA-4BBE-A435-3E64A512A51B
Sat May 26 07:23:05 2012
panic(cpu 3 caller 0xffffff80002b4f36): trying to interlock destroyed mutex (0xffffff801a489be0)
Backtrace (CPU 3), Frame : Return Address
0xffffff8160313b00 : 0xffffff8000220792
0xffffff8160313b80 : 0xffffff80002b4f36
0xffffff8160313b90 : 0xffffff8000227e68
0xffffff8160313bd0 : 0xffffff7f80d14250
0xffffff8160313c20 : 0xffffff7f80d14f73
0xffffff8160313cc0 : 0xffffff800059a237
0xffffff8160313d00 : 0xffffff8000586cbf
0xffffff8160313d20 : 0xffffff800057e6e3
0xffffff8160313df0 : 0xffffff800057ed06
0xffffff8160313e20 : 0xffffff8000583c52
0xffffff8160313e70 : 0xffffff8000583d05
0xffffff8160313e90 : 0xffffff80005358b4
0xffffff8160313ef0 : 0xffffff80005367c3
0xffffff8160313f30 : 0xffffff8000536897
0xffffff8160313f60 : 0xffffff80005ccfe8
0xffffff8160313fb0 : 0xffffff80002da5e9
      Kernel Extensions in backtrace:
com.intego.iokit.VBX6NKE(1.0)[211D5E46-3E43-C5DC-9C6A-8C3FFF0F4493]@0xffffff7f8 0d11000->0xffffff7f80d1bfff
dependency: com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0 xffffff7f809b7000
BSD process name corresponding to current thread: iStatLocalDaemon
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 69777074610
last loaded kext at 58265763561: com.intego.iokit.VBX6NKE            1 (addr 0xffffff7f80d11000, size 45056)
loaded kexts:
com.intego.iokit.VBX6NKE            1
com.intego.iokit.BehavioralKext            1
com.intego.kext.VirusBarrier.AppBarrierKPI            10.6.8
com.intego.kext.VirusBarrierKPI            10.6.8
com.globaldelight.driver.BoomDevice            1.1
com.huawei.driver.HuaweiDataCardACMData            4.2
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa140000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa141000 / 9
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa141100 / 8
USB Device: CanoScan, 0x04a9 (Canon Inc.), 0x1904, 0xfa141200 / 6
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: HUAWEI Mobile, 0x12d1 (Huawei Technologies Co., Ltd.), 0x1001, 0xfd130000 / 5
USB Device: My Passport 070A, 0x1058 (Western Digital Technologies, Inc.), 0x070a, 0xfd140000 / 6
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Immediate suspects are the additions you added to you rsystem that installed kexts (drivers). From above,
com.intego.iokit.VBX6NKE            1
com.intego.iokit.BehavioralKext            1
com.intego.kext.VirusBarrier.AppBarrierKPI            10.6.8
com.intego.kext.VirusBarrierKPI            10.6.8
com.globaldelight.driver.BoomDevice            1.1
com.huawei.driver.HuaweiDataCardACMData            4.2
Two experiments you can try.
1. Boot in safe mode and see if you can shut down normally. All thise additions won't be running in safe mode so this test would indicate it is one of them causing the problem.
2. Uninstall all the intego VirusBarrier stuff. That's my first guess and the troublemaker.

I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?

I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?

Hi courteney17,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with sound on your iPhone 4:
iPhone: No sound or distorted sound from speaker http://support.apple.com/kb/ts5180
Cheers,
- Judy

For some reason Firefox is not opening up any pdf files, do you have any suggestions on how to current this problem.

When I go to a website and they have a pdf file to download, Firefox will not open it. I have to go Internet Explorer to open the pdf file. Do you have any suggestions because I prefer to use Firefox.

You may have ad / mar-ware changing your settings.
First, check the programs that are on your computer
'''Windows:''' Start > Control Panel > Uninstall Programs.
'''Mac:''' Open the "Applications" folder.
'''Linux:''' Check your user manual.
Go thru the list. If you find something that you don't
know what it is, use a web search.
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]''' {web link}
Bookmark and use this;
'''[https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Mozilla Search Reset]''' {web link}
This add-on is very simple: on installation, it backs up and
then resets your search preferences and home page to their
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search bar, URL bar searches, and the home page.
'''[https://addons.mozilla.org/en-US/firefox/addon/settings-guard Settings Guard for Firefox]''' {web link}
Detects and resets changes to settings that are frequently done
by add-ons and application installers.

After updating to iOS 7, nothing is working (App Store, Facebook). If you have any suggestions on how to fix it, it would be greatly appreciated!

Hi, I downloaded iOS 7 recently. Everything was fine until I checked my apps and saw that there was something to update. I tried to update it and it won't work. Also whenever I try to put in my Apple ID and password for anything (ex. iMessage, etc.) it will just keep on loading but never actually finish. Also another problem I found along the way is that Facebook with my iPad mini is not working well at all. It's so slow and can barely load anything. If any of you have any tips on fixing this it would be greatly appreciated.

Try forgetting the wifi network. Touch the little blue arrow next to your wifi network and choose forget.
Reset your router. After you've reset etc, try connecting to it again with your iPhone.

When trying to enter my wifi password the ipod won't let me enter upper case letters. do you have any ideas on how to fix this ?

when trying to enter my wifi password the ipod won't let me enter upper case letters. do you have any ideas on how to fix this ?

Try holding the Capslock key with the letter you want to be capitalized. It should work.

I have acrobat pro on my lap top and recently installed acrobat pro on my Mac Mini, but the text recognition function is not working, does anyone have any advice on how to remedy this problem?

I have acrobat pro on my lap top and recently installed acrobat pro on my Mac Mini, but the text recognition function is not working, does anyone have any advice on how to remedy this problem?

On my laptop when I open up a pdf file and do a search for a particular
text phrase it prompts me to run a character analysis. Whereas on my mac
mini, when I try to engage the same process it just says it couldn't find
the phrase and doesn't even try and run a character analysis. I tried
clicking on the tool bar and the recognize text tab but nothing there seems
to do anything.
In trying to figure out the issue on my own I noticed one thing. I run a
small law firm in St. Louis and I scan in all my files to which are
subsequently emailed to my outlook account where I will save them as pdf's
to their respective folders. On my laptop when I open up an email from my
scanner I see the image of a acrobat document next to the attachment
paperclip symbol. However, when I open up the same email on my mac mini I
notice instead of an acrobat file image it shows a Preview file image (the
program used to open up pdf's before I installed acrobat).
Hope this helps!
Sincerely,
Jonathan McAllister

TS2566 whenever I use the sustain pedal it holds the E note down? Any suggestions on how to fix this problem?

I downloaded apple mainstage and am pleased with it. However when i use it on my keyboard the the sustain pedal holds down the E note. Any suggestions on how to fix this?

If you have this problem (facetime dropping calls). Just go to settings, then general, and scroll it down to reset. Once on the reset, tap on reset all settings, it will ask your code. After you do this close out your iphone by pressing the main button on top of your iphone. I tried everything and this procedure works with me. Let me know if it works with you all.

When I click on my mail button it does not update my email. Any suggestions on how to fix. This

My email does not update when I click on it. How do I fix this

Quit the mail app then reset your iPad.
Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.
Also, when looking at the list of your emails that have already been delivered tap and pull down on that list then let go. This asked the Mail app to check again.

Do you have any idea, what makes to fix this error in creating PO.

The error is u201CDocument 101600 does not existu201D
Do you have any idea, what makes to fix this error in creating PO.The error is u201CDocument 101600 does not existu201D Here the 101600 is PO no.

Hi
Please check in t.code: RZ20 .
You can find out the nature of this error
Regards
G.Ganesh Kumar

White line onscreen in all applications. I do not know if I did something or if this is some problem. Everything seem to be working alright otherwise. Any suggestions on how to fix this p

I have an eight year old IMAC with the Intel dual core. Today for the first time a fine white vertical line appeared on screen in all applications. I do not know if I did something or if this is a larger problem. Everything else seems to be working alright. Any suggestions on how to fix this problem would be appreciated. Thanks.

Eight-year old iMacs did not have Intel processors. Please do "About this Mac" from you Apple menu to see something like this:
Please post the "Version" under the big "Mac OS X" and the "Processor" information. These can make a big difference in advising you how to proceed.
iOS 4.1 currently shown in you profile will not run on a Mac computer; it is only for iDevices (Pads, Pods and Phones), so fixing that in your profile can help you get answers faster because people won't to ask for more info before forming an answer.

The taskbar disappears when I open firefox. It just statred doing this. Any suggestions for how to fix it? I'm running on XP. Thank you in advance.

When it is just my desktop on the screen, the taskbar is at the bottom as usual. Now when I open Firefox, the taskbar disappears. This just started yesterday. I'm running Windows XP on this laptop. Any suggestions on how to correct the problem would be greatly appreciated. Thank you.

Have you got Firefox's menubar displaying if so turn that off using
* View -> Toolbars -> [] Menu Bar
That may restore the Orange Firefox Button. Post back as to whether that works.
I do not use Vista, but it seems odd that only Firefox should make the Vista taskbar disappear. You would do better to post your own question in a new thread.

My ipad will not download the music from my iCloud but my iPhone will... Any suggestions on how to fix this?

My iCloud will download songs to my iPhone if I go into my music app there. However when I go into music on my ipad it says there is no music and I can't download from iCloud either onto my ipad. Any suggestions on how to fix this problem?

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Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
Click to view full size
Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT

HT4993 My touchscreen is not responding. Do you have any suggestions on how to fix the problem?

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