HT4993 need unlock code but sprint said they cant give it to me over the phone and that i will have to take it to a sprint store

I have moved outside of the sprint coverage area and i called sprint to get unlock code and the lady told me they dont do that over the phone anymore and that i would have to take my phone to a sprint store

There is no such thing as an unlock code for an iPhone. That's not how it works.
This is how it works: http://support.apple.com/kb/HT5014?viewlocale=en_US&locale=en_US
Note that Sprint will only unlock it for use on non U.S. carriers. You will not be able to use it on any carrier in the US other than Sprint.

Similar Messages

  • My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.

    My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.

    your going to have to put the ipod into recovery mode and restore the device. Unfortunatly you will lose all the info on the device after the restore but if you have a backup for the device in itunes you will be able to get all the info back if no backup is on itunes all info will be lost you can find the backups on in itunes under the   edit>
    preferences>devices and check for the backup
    to put the ipod into recovery mode disconnect the ipod from the computer
    power down the ipod
    press and hold the home button than plug the device in and the itunes should give a message that states
    itunes has detected an ipod in recovery mode and must first be restored before it can be used
    than click the restore option in the summary page and issue resolved

  • I have a new computer and when i plugged my iphone in to upgrade it, I lost all of my songs and applications. I need to know how to recover it as I've looked all over the webstie and my account is empty?

    I have a new computer and when i plugged my iphone in to upgrade it, I lost all of my songs and applications. I need to know how to recover it as I've looked all over the website and my account is empty?

    If you are in the USA (is that Pearland, Texas), with iTunes 10.3 and iOS 4.3.3 or later, you can download your previous purchases directly to your iPhone, iPad, iPod touch, or computer.
    Here are the instructions:  Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

  • HT1766 guys, i need help. my iphone 4s lost everything. i got an email from "find my phone" saying that all will be erased. what can i do????  please help

    guys, i need help. my iphone 4s lost everything. i got an email from "find my phone" saying that all will be erased. what can i do????  please help

    How did u get that iphone? the original owner is screwing you via icloud account...

  • Please I need unlock code for my adobe Photo shop in my computer be cause the adobe photo shop brogram dose not open Thank you

    Hello
    Adobe photoshop album can not open all the time aske me register and enter Unlock code . Thank you
    abdo magdy

    If you are talking about the ancient Photoshop Album Deluxe, that is an obsolete, unsupported program.

  • Child locked phone which is now disabled. I know the code but don't know how to use it to fix the phone.

    My child locked my iPhone and it is now disabled. I know the correct code but cant figure a way to use it.  The phone says connect to iTunes but when I do that it asks for the code but again, there is no place to input it.  I want to avoid a clean wipe.
    Any help would be greatly appreciated.
    S

    Does the link below help?
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

  • How do I activate old version of Photoshop CS3 as it is not supported over the phone and website notes are not helping...? I need a human being to resolve this

    I am trying to activate an old version of Adobe Photoshop CS3 but internet activation is not working and the notes on the page online are not helping either. I need a person to assist me.

    You need to deal with Adobe for you problem this is an Adobe Photoshop User forum site not part of Adobe support users here do not have access to Adobe activation servers and database.  You need to get someone at Adobe to help.  Adobe support is not what it should be. Good luck.

  • My iPhone cable gave me a warning this morning that it was  not certified to work with this phone, but it is the cable that came with the phone and that i have been using for a year and a half.  Why?

    i plugged in my 18 month old iPhone to charge it, using the cable that came with it and that I have used regularly all along. I got a warning on my phone screen saying the cable is not certified and may not work properly with my iPhone.  Why?

    If you updated iPhone to iOS7, it now checks for real Apple Lightning Cable. Your cable may not be Apple, or someone swapped another cable with yours. Make sure the cable end is clean, take a clean dry toothbrush and carefully clean charging port on the iPhone.

  • I took advantage of the early upgrade to the 5c on 8/18 I believe over the phone. Not sure what I did Right but dont have issues.... Why?

    I have been reading many FAQS recent ly about this same promotion regarding the upgrade to the iphone 5c 32g and it appears so many of you have been having countless issues with it.... I feel horrible for everyone who has been dealing with this headache. Makes me wonder what i did right because i have had no problems at all, Simply called Verizon over the phone and the rep was super nice and patience and very helpful. All i had to do was call in the next day in the very early AM so they could stop the wrong phone i origanlly ordered before it wasshipped( which was thru The Edge Program) and they stopped it in time luckily before it was shipped and than the same rep canceled out the Edge option and redid everything under the new early upgrade option instead for the 5c 32 gig blue and i got it two days later with no cost whatsoever other than activation fee of 30 bucks billed to next billing cycle. Got phone and all is good from the looks. Honestly no idea what i did that worked for me but it worked. Maybe i just caught the promotion before it was immeaditatly taken off website.

    Hi there,
    I've just joined google for my email and like you wanted to sync my contacts and calendar.
    I had a couple of problems but have ironed them out below.
    First....Google have a 'google sync' program that is advertised as syncing both your contacts and calendar. This has not worked for me. I can sync my calendar no problem at all, but it hasn't worked for my contacts. On looking across the google firums I am by no means alone and indeed google employees who post there have acknowledged the problem too,
    So how to get round it and sync your calendar and contacts?
    For calendar go to this link
    http://www.google.com/mobile/products/sync.html#p=nokia_smart
    Follow the instructions and tell the Mail for Exchange program NOT to sync your contacts.  Like I said, although it's supposed to I couldn't get it to work despite a reformat of the device twice! A google employee on the forums even went out and bought the 5800 and tried to get it to work as he has noted that people are having problems. Hopefully it'll be addressed in the future.
    For syncing your contacts, go to this page
    http://www.google.com/support/mobile/bin/answer.py?answer=98230&topic=15015
    All the details for contacts sync are laid out for the pages of setup you have for a S60 3rd edition device. If, like me you have a S60 5th edition device, the details are all there but are requested in a different order. Have a good scan of the pages and you WILL find all the info you need.
    Both methods work great for me and I'm delighted.
    Hope this maybe helps
    If my post has helped you in anyway, please press the 'kudos' button.
    Thanks

  • I was wondering if it was truly the policy of your retail stores to not tell customers whether they have a product in stock or not over the phone?

    I . like everyone else, have been in search of an iphone6 and i d rather not order it online, my nearest verizon store is a couple of miles away and i don't drive, Every time i call they tell me they "cant discuss inventory over the phone". All i need to know is whether they have them in stock or not.so Im not making another wasted trip out of my way on foot to be told they don't. I've been into the store 4 of the past 6 days and they always just tell me to "come back tomorrow" , staunchly refusing to give me any information over the phone..
    My contract has been up for a while but i wanted to wait it out until the new iphones came out and renew it with verizon but at the moment your retail stores cant even manage to give me enough Customer Service to even let me know if what i want is available at their store .

    Sandy,
    I understand that the new iphones are selling quickly and if they were to tell me over the phone that they in fact had them, it is no guarantee that they will still be there an hour later. However every time I've gone in they've been completely out , and if they were to tell me this over the phone it would save me the hour it takes me to get there on foot. Ive called other stores and theyve had no problem telling me exactly what they have in stock, as well as your own customer service reps telling me that this in fact is not corporate policy. Ive explained all of this to the store as politely as possible the only options theyve given me are to physically come into the store to check or to order it online, which id rather not do.

  • How do I unlock an iphone 5 with Sprint. The SIM is in and Sprint gave me the unlock code, but what are the steps to unlock it?

    How do I unlock an iphone 5 with Sprint 15.1 at IOS 7.0.6 IMEI 99 000320 012095 0 .
    The SIM is in and Sprint gave me the unlock code, but what are the steps to unlock it?

    There is no such thing as an unlock code.   Sprint may have processed the unlock, and then requested you restore the iPhone using iTunes to complete it. But that's it. There is no code to enter, and nowhere to enter it any way.
    iPhone: About unlocking

  • Need Unlock Code

    I have the Adobe Creative Suite 2 Premium that a friend gave me that she rarely used. I would like to download the extra bonus Training Videos but I need the unlock code.  It said I would recieve the code when I registered the PS Cs2  program but I can't find where I copied it. HELP!!
    Thanks Pat

    For this kind of thing, you need to contact customer service:
    http://www.adobe.com/support/contact

  • I bought my iphone unlocked from carephone warehouse, I had a problem with the phone and apple swapped it over but they locked it to tmobile!!! what can i do?? I have changed contracts and can not use my phone!

    I bought my iphone from carephone warehouse, sim free and with no contract. 5 months down the line I had a problem with the phone and I booked a genius appointment, they swapped my phone and gave me a new phone but they locked my phone to tmobile!!! I now do not use tmobile and I have an iphone which is locked to tmobile!!! I bought an unlocked phone and apple have locked it!!! what can i do?

    In response to this, Carphone Warehouse (and Phones4U) sell what is commonly referred to as "sim free" handsets - these are not the same as unlocked. Sim free handsets will automatically lock to the first network sim card that the phone is activated with, and that will be permanently. The only way to unlock the handset would be to go through the network (T-Mobile I understand) and request they unlock it for you. More than likely, there will be a charge as you are no longer a T-Mobile customer.
    If you ever want to purchase a new unlocked iPhone, the only place you can buy one is from Apple directly. Any other place will most likely sell sim free handsets.

  • I am trying to get the free trial to cc but it said there seems to be a problem with the files (Error code: 205)

    I am trying to get the free trial to cc but it said there seems to be a problem with the files (Error code: 205) please help

    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • I have invested over 6 hours on the phone and with my Verizon Authorized Rep. trying to get the Bonus 1 Gig of Data for myself on the More Plus Plan.  Cut and dry situation but today was told I have to wait about 7 days until they can get me "an answer" o

    Basic question is why are any of the minimun 8 Verizon reps that I or my Authorized Verizon Rep (at Costco) spoke with unable to resolve a very simple, straightforward issue that should have been resolved in 15 minutes max.  Instead I (a 14 year verizon customer) have been given the runaround and have invested over 6 1/2 hours in trying to get someone to acknowledge that I an owed 1 GB of Bonus Data on my new phone on our new plan.  My wife got hers.  I am just venting now as I intend on returning the phone tomorrow (I got it Thursday) and turning around and getting an identical new phone.  This was suggested to me as an option by both the Rep who sold my wife her phone and the rep who sold me mine as that way I would not have to contiinue dealing with this ridiculous state of affairs (they indicated that my Free gig request was being sent to another department and that it would be about 7 days befor they get an answer).   Just Venting  .  Thanks

    No I was considerate, etc.  The root of the problem stems from the fact that when I went to get my new phone I asked the salesperson if I should sign up for the new plan or if my wife should do it the following day when she buys her new phone (also at a Costco but in a different state).  The salesperson said it made absolutely no difference so I elected to have my wife do it.  When she did the next day she got her free Gig and her salesperson told her that I need to call in to make sure I get the gig that I am entitled to as well.  That's when the runaround started with the first call  consisting of me basically advising Verizon of what the promotion consists of, etc.since they insisted that it was one gig per Plan, that there were no exceptions to this, etc.  As mentioned they wanted to know where I got the information that it was one gig per qualifying phone. (Both the rep and her supervisor obviously were not aware of how Verizons heavily touted More Everything plan works). They told me finally that I needed to go back to the Costco where I got the phone.  I did.  The salesperson apologized numerous times to me for advising me that it made no difference who signs up for the plan or when.  She then spent over two hours on the phone (with me next to her) attempting to explain to Verizon what happened, how it was her fault, and how I was clearly entitled to the Bonus Gig since I also had a qualifying phone.  Finally she was transferred to someone who authorized the Bonus Gig (since I was clearly entitled to it) and who indicated that it might take 24 hours to show up on my new Plan.  72 hours later, no change, and the runaround continues some more.  The only reason I even came to this forum was to let off some steam since no one could give me an answer..  It's clear that I am entitled to the Bonus Gig yet the last supervisor I spoke with told me that he could only pass the request on to another department via e-mail (no direct contact, etc. even though I gave him the name and employee # of the Verizon rep who indicated the Bonus was approved) and that an answer should be forthcoming in about 7 days.  I was very cordial with everyone I spoke with as I understand that they take their direction from the top.  The countless hours I have spent dealing with this situation is something that no-one should have to go through, particularily someone who has been a Verizon Plan customer since about year 2000.  Everyone seems to agree that I am entitled to the free gig but no one seems to be in a position to help this customer.  Its a horrible way to treat someone.  I talked with the original saleslady today and told her I would be in tomorrow to turn in the phone and get a new one along with the gig I was entitled to.  She said that would be fine and wouldn't be a problem but that she would be happy to try calling Verizon once again to try to resolve the issue.  I indicated that I'm done with wasting time taliking with well-meaning and courteous (and I assume underpaid) employees who I assume are pretty much directed from above that any concessions they make, even if the customer is entitled to them, will reflect badly on their employee evaluations .  Good thing I am retired or I would really be worked up.  They only way I would consider even talking to Verizon anymore on this is if they were to waive  the $60 in upgrade fees my wife and I paid for the new phones.  I hope this explains the situation to your satisfaction.  Thanks.

Maybe you are looking for