HT4994 No service after inserting the sim card

My iPhone 4 shows No service after inserting the sim card from Orange Uganda and MTN Uganda

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  • My new iPhone 5s will not turn on after inserting the SIM card. Help?

    I bought my new iPhone 5s from US Cellular and attached it said to insert the SIM card before activation. So I shut the phone off, insert he the SIM, and now it wont turn on. Any help? I have to activate it today and don't want anything to delay it.

    Hi connorfromgrinnell,
    Welcome to the Apple Support Communities!
    I know it has to be frustrating wanting to use your iPhone but cannot turn it on. In this situation I would recommend the steps listed in the attached article.
    iPhone: Hardware troubleshooting
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Have a great day,
    Joe

  • After inserting the sim card still 'no sim' appears on top left corner of my ipad mini screen.What can i do?

    i'm a new user of ipad mini. while installing this i inserted the nano sim card but still 'no sim' is written on the left corner.now how can i start my ipad mini with a sim card? i"m really very confused and need some help as soon as possible.

    Hello Tarunanju,
    We've an article that (while it's for iPhone, the steps and information are still relevant) that can help resolve your iPad's inability to see your SIM card.
    Troubleshooting No SIM
    http://support.apple.com/kb/TS4148
    Cheers,
    Allen

  • How long does it take for the phone to get full service after you insert the sim card???

    I got my Droid Incredible in the mail today, and inserted the sim card and somehow online I think I deactivated my old phone, and I've been waiting for my new phone to receive full service for maybe over an hour now. I cannot call customer service or anything because both my old and new phone cannot make any calls because neither of them are activated. Please help!

    I had a similar issue activating by HTC DNA.  The activation instructions Verizon sends are horrible since they explicitly mention that you do not need to call in to activate your phone.  I left my SIM activation running overnight and it just didn't work.  I finally called Verizon from my work phone the next day and the agent informed me that you do need to call to activate your SIM card.  You will need to have your SIM card ready when you call (to provide the long string of numbers on the back of the card).  Hope this helps!

  • What causes iphone 3gs every time I insert the SIM card does not show the screen or no service?

    what causes iphone 3gs every time I insert the SIM card does not show the screen or no service?

    If the iPhone was unlocked unofficially, it has been locked to original carrier again.

  • IPad has a feature or insert the SIM card and use it as normal phone?

    I tried to insert the SIM card into the drip tray iPad but was too small. iPad has a feature that is inserted into the SIM card and the normal operation of the phone?

    The only way to use an iPad as a phone is via one of the Voice-Over-IP services such as Skype.
    As to your SIM issue, the iPad requires a micro-SIM, and you apparently tried to use a standard SIM. But such SIMs get you access to data services only; as pjl123 said, the iPad has no phone capability built in.
    Regards.

  • My iphon 5 said "only compatible sim cards from a supported carrier may be used to activate iphone. please insert the sim card that came with ur phone or visit a supported carrier's store to receive a replacement sim card" what do i do???

    my iphon 5 said "only compatible sim cards from a supported carrier may be used to activate iphone. please insert the sim card that came with ur phone or visit a supported carrier's store to receive a replacement sim card" what do i do??? i leave in diferent country now!!!???(((

    in many countries to make phones seem less expensive
    carriers pay most of the phones price for the customer
    but this come at the cost of the phone only being able to work
    with the carrier this is called a sim lock
    the only people who can remove a sim lock is the carrier which
    the phone is sim locked to they been doing it like that for at least 20 years

  • When you open iTunes this message appears. The sim card inserted in this iPhone does not Appear to be supported. Only compatible SIM cards from a supported Carrier may bre used to activate iPhone. Please insert the SIM card That cam with your iPhone or vi

    When you open iTunes this message appears. The sim card inserted in this iPhone does not Appear to be supported. Only compatible SIM cards from a supported Carrier may bre used to activate iPhone. Please insert the SIM card That came with your iPhone or visit a supported Carrier's store to receive a replacement sim card.

    dear sir.
    where i get this replacement sim card.i live in bangladesh.not have support carrier in my coutry..
    so how get..please help me..

  • HT4623 The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported Carrier's store to r

    The SIM card inserted in this iPhone does not appear to be supported.
    Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported Carrier's store to receive a replacement SIM card.

    I got the same message.
    I bought an iPhone 5 at full retail price from an AT&T store. I requested the phone to be unlocked through their unlock portal. The AT&T unlock system asked for the IMEI number, a copy of my receipt showing that I bougth the phone at "No Commitment" price. A few hours later I received a message from AT&T stating that the unlock request was approved. I then followed the instructions to back up the phone and restore it through Itunes. The phone activates normally with the AT&T SIM card. But when I insert my VODAFONE SIM I get the massage "THE SIM CARD... etc.
    I tried again to back up & restore the phone 3 or 4 times, no success. I have also allowed 24 hours for the unlock process to complete. Still no luck.
    I have checked again on the AT&T Unlock Status portal and it shows "Unlock approved".
    Where is the issue here? Do I have to call Apple or return the phone to AT&T and get the unlocked phone through the Apple Store?
    Thanks for any help on this.

  • TS4148 The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported Carrier's store to r

    The SIM card inserted in this iPhone does
    not appear to be supported.
    Only compatible SIM cards from a supported Carrier may be used
    to activate iPhone. Please insert the SIM card that came with your
    iPhone or visit a supported Carrier's store to receive a
    replacement SIM card.

    It appears that you have an iPhone that is locked to a carrier other than the one you were using. Now that you have tried to update the iOS, it has relocked. That is what happens if you are using a phone that has been hacked to unlock. You have also forfeited support from Apple and from this forum.

  • While i was updating my iphone5, it showed that my sim card is not applicable. even after changing the sim card, i am not able to update or restore my iphone. what should be done?

    while i was updating my iphone5, it showed that my sim card is not applicable. even after changing the sim card, i am not able to update or restore my iphone. what should be done?

    Hi there aliyan,
    I would recommend taking a look at the troubleshooting steps for "No SIM" found in the article below. 
    If you see 'No SIM' alert on iPhone
    -Griff W.

  • HT201407 I just received my new iPhone 5c and cannot open it to insert the SIM card.  The instruction say to "slide to open" but I cannot open it!  Please help!

    I just received my new iPhone 5c and cannot open it to insert the SIM card.  The instructions say to "slide the back off" the phone but I cannot get it to open.  Please help? 

    Huh...? Where did you get it? And what instructions are you looking at? The instructions do NOT tell you to slide the back off. The back doesn't come off. The Sim slot is on the right side of the phone. You use the tool that came with it or a paper clip to eject the SIM tray and put your Nano-SIM in it.

  • I bought the iPhone4 in the apple store. Why iTunes shows that the SIM card isn't inserted when I connect to the compter? But I have inserted the SIM card.

    I bought the iPhone4 in the apple store. Why iTunes shows that the SIM card isn't inserted when I connect to the compter? But I have inserted the SIM card.
    Even if I inserted another SIM card which can work nomally in other‘s iPhone, it still doesn't work in my iPhone. So I think the problem isn't because of the SIM card.bwow

    Where did you buy it?  And was it connected to a carrier?

  • How to insert the sim card

    How do you insert the sim card to iPhone 4

    On the side of the phone, you should see a little slot that you can see in this picture:
    Place a bent paperclip or sim card removal tool if you have one into that black hole and the sim card tray should pop out. You can then insert a new sim.

  • HT5163 I just bought an iPhone 4s without sim card at an Apple Store. Now I can't get the sim tray open to insert the sim card. What am I doing wrong.

    I just bought an iPhone 4s without sim card at an Apple Store. Now I can't get the sim tray open to insert the sim card. What am I doing wrong?

    Chamar wrote:
    There should be a SIM eject tool in the box.  Insert in the small hole on the right hand side of the iPhone to eject the tray. You have to get the correct angle.
    I do not believe that a SIM eject tool has been provided for the past couple of years.

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