HT4994 what if the sim card is from another phone? Can i change it to an iPhone online?

Please help

Call the carrier - AT&T - and ask them to unlock the phone. Be advised AT&T will only unlock if your account is in good standing. Alternatively you can request it here:
https://www.att.com/deviceunlock/client/en_GB/termsAndCondition
More information here:
http://www.att.com/esupport/article.jsp?sid=KB414532&cv=820#fbid=RmcxNGDEhNO

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