HT5012 My App Store keeps bringing up previous iPhone owners email even though I changed it to my Apple ID what do I do?
My Apple ID keeps showing up as previous owners when I update apps even though I changed my Apple ID in the App Store settings
Hey D4NN3R!
It seems like you may have some apps on your iPhone that were purchased by the previous owner. I would strongly suggest going through the steps in the following article in order to fully remove your data from data that could potentially be from the previous owner:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
https://support.apple.com/kb/TS4515
Also, the following article will help you troubleshoot this issue with the specific apps in question, if you can identify the apps that are still associated with the previous owner of your iPhone:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Take care, and thanks for visiting the Apple Support Communities.
-Braden
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Process: App Store [805]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2.2 (129.13)
Build Info: Firenze-129013000000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [239]
User ID: 501
Date/Time: 2013-05-05 09:23:15.019 +0100
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 2456 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 383 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: D58F61F0-94F2-C5AB-7C7E-BD88780E28D4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[SUAppStoreUpdateController isSeedCatalog]: unrecognized selector sent to instance 0x7fb8f7022000'
terminate called throwing an exception
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x000000010d5c4b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010d40a3f0 objc_exception_throw + 43
2 CoreFoundation 0x000000010d65b40a -[NSObject(NSObject) doesNotRecognizeSelector:] + 186
3 CoreFoundation 0x000000010d5b302e ___forwarding___ + 414
4 CoreFoundation 0x000000010d5b2e18 _CF_forwarding_prep_0 + 232
5 App Store 0x000000010bd48526 App Store + 341286
6 App Store 0x000000010bd21e35 App Store + 183861
7 JavaScriptCore 0x000000010d16ec27 _ZN3JSC16JSCallbackObjectINS_16JSNonFinalObjectEE14getStaticValueEPNS_9ExecStat eERKNS_10IdentifierE + 215
8 JavaScriptCore 0x000000010d16c659 _ZN3JSC16JSCallbackObjectINS_16JSNonFinalObjectEE18getOwnPropertySlotEPNS_6JSCe llEPNS_9ExecStateERKNS_10IdentifierERNS_12PropertySlotE + 457
9 JavaScriptCore 0x000000010d03e54d _ZNK3JSC7JSValue3getEPNS_9ExecStateERKNS_10IdentifierERNS_12PropertySlotE + 365
10 JavaScriptCore 0x000000010d22bb08 llint_slow_path_get_by_id + 168
11 JavaScriptCore 0x000000010d232746 llint_op_get_by_id + 112
12 JavaScriptCore 0x000000010d0676fe _ZN3JSC11Interpreter7executeERNS_16CallFrameClosureE + 206
13 JavaScriptCore 0x000000010d06592f _ZN3JSCL21arrayProtoFuncForEachEPNS_9ExecStateE + 687
14 ??? 0x0000267f770405a5 0x0 + 42328899454373
15 JavaScriptCore 0x000000010d0350f0 _ZN3JSC11Interpreter11executeCallEPNS_9ExecStateEPNS_8JSObjectENS_8CallTypeERKN S_8CallDataENS_7JSValueERKNS_7ArgListE + 912
16 JavaScriptCore 0x000000010d034d54 _ZN3JSC4callEPNS_9ExecStateENS_7JSValueENS_8CallTypeERKNS_8CallDataES2_RKNS_7Ar gListE + 52
17 WebCore 0x000000011697b7b2 _ZN7WebCore15JSEventListener11handleEventEPNS_22ScriptExecutionContextEPNS_5Eve ntE + 898
18 WebCore 0x000000011697b2d4 _ZN7WebCore11EventTarget18fireEventListenersEPNS_5EventEPNS_15EventTargetDataER N3***6VectorINS_23RegisteredEventListenerELm1EEE + 212
19 WebCore 0x00000001168fce35 _ZN7WebCore11EventTarget18fireEventListenersEPNS_5EventE + 69
20 WebCore 0x00000001168fcf0a _ZN7WebCore4Node17handleLocalEventsEPNS_5EventE + 170
21 WebCore 0x00000001168fc665 _ZN7WebCore15EventDispatcher13dispatchEventEN3***10PassRefPtrINS_5EventEEE + 837
22 WebCore 0x00000001168fc2e5 _ZNK7WebCore21EventDispatchMediator13dispatchEventEPNS_15EventDispatcherE + 37
23 WebCore 0x0000000116fadceb _ZN7WebCore15EventDispatcher13dispatchEventEPNS_4NodeEN3***10PassRefPtrINS_21Ev entDispatchMediatorEEE + 139
24 WebCore 0x00000001168fc237 _ZN7WebCore4Node13dispatchEventEN3***10PassRefPtrINS_5EventEEE + 55
25 WebCore 0x000000011691ea3a _ZN7WebCore8Document15finishedParsingEv + 234
26 WebCore 0x0000000116900742 _ZN7WebCore18HTMLDocumentParser20prepareToStopParsingEv + 162
27 WebCore 0x000000011699bf82 _ZN7WebCore18HTMLDocumentParser14notifyFinishedEPNS_14CachedResourceE + 114
28 WebCore 0x000000011699be6d _ZN7WebCore14CachedResource11checkNotifyEv + 93
29 WebCore 0x00000001169995bf _ZN7WebCore17SubresourceLoader16didFinishLoadingEd + 143
30 Foundation 0x000000010d89e528 __65-[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:]_block_invoke_0 + 28
31 Foundation 0x000000010d89e46c -[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:] + 227
32 Foundation 0x000000010d89e368 -[NSURLConnectionInternal _withActiveConnectionAndDelegate:] + 63
33 CFNetwork 0x00000001108715c1 ___delegate_didFinishLoading_block_invoke_0 + 40
34 CFNetwork 0x0000000110863a7a ___withDelegateAsync_block_invoke_0 + 90
35 CFNetwork 0x00000001108f42ea __block_global_1 + 28
36 CoreFoundation 0x000000010d562154 CFArrayApplyFunction + 68
37 CFNetwork 0x00000001108547e4 _ZN19RunloopBlockContext7performEv + 124
38 CFNetwork 0x00000001108546bb _ZN17MultiplexerSource7performEv + 221
39 CoreFoundation 0x000000010d543b31 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
40 CoreFoundation 0x000000010d543455 __CFRunLoopDoSources0 + 245
41 CoreFoundation 0x000000010d5667f5 __CFRunLoopRun + 789
42 CoreFoundation 0x000000010d5660e2 CFRunLoopRunSpecific + 290
43 HIToolbox 0x0000000111f49eb4 RunCurrentEventLoopInMode + 209
44 HIToolbox 0x0000000111f49c52 ReceiveNextEventCommon + 356
45 HIToolbox 0x0000000111f49ae3 BlockUntilNextEventMatchingListInMode + 62
46 AppKit 0x000000010df56563 _DPSNextEvent + 685
47 AppKit 0x000000010df55e22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
48 AppKit 0x000000010df4d1d3 -[NSApplication run] + 517
49 AppKit 0x000000010def1c06 NSApplicationMain + 869
50 App Store 0x000000010bcf6d74 App Store + 7540
51 ??? 0x0000000000000002 0x0 + 2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x000000010fe94212 __pthread_kill + 10
1 libsystem_c.dylib 0x000000010fd25af4 pthread_kill + 90
2 libsystem_c.dylib 0x000000010fd69dce abort + 143
3 libc++abi.dylib 0x000000010fbcda17 abort_message + 257
4 libc++abi.dylib 0x000000010fbcb3c6 default_terminate() + 28
5 libobjc.A.dylib 0x000000010d40a873 _objc_terminate() + 91
6 libc++abi.dylib 0x000000010fbcb3f5 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib 0x000000010fbcb450 std::terminate() + 16
8 libc++abi.dylib 0x000000010fbcc5b7 __cxa_throw + 111
9 libobjc.A.dylib 0x000000010d40a50c objc_exception_throw + 327
10 com.apple.CoreFoundation 0x000000010d65b40a -[NSObject(NSObject) doesNotRecognizeSelector:] + 186
11 com.apple.CoreFoundation 0x000000010d5b302e ___forwarding___ + 414
12 com.apple.CoreFoundation 0x000000010d5b2e18 _CF_forwarding_prep_0 + 232
13 com.apple.appstore 0x000000010bd48526 0x10bcf5000 + 341286
14 com.apple.appstore 0x000000010bd21e35 0x10bcf5000 + 183861
15 com.apple.JavaScriptCore 0x000000010d16ec27 JSC::JSCallbackObject<JSC::JSNonFinalObject>::getStaticValue(JSC::ExecState*, JSC::Identifier const&) + 215
16 com.apple.JavaScriptCore 0x000000010d16c659 JSC::JSCallbackObject<JSC::JSNonFinalObject>::getOwnPropertySlot(JSC::JSCell*, JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot&) + 457
17 com.apple.JavaScriptCore 0x000000010d03e54d JSC::JSValue::get(JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot&) const + 365
18 com.apple.JavaScriptCore 0x000000010d22bb08 llint_slow_path_get_by_id + 168
19 com.apple.JavaScriptCore 0x000000010d232746 llint_op_get_by_id + 112
20 com.apple.JavaScriptCore 0x000000010d0676fe JSC::Interpreter::execute(JSC::CallFrameClosure&) + 206
21 com.apple.JavaScriptCore 0x000000010d06592f JSC::arrayProtoFuncForEach(JSC::ExecState*) + 687
22 ??? 0x0000267f770405a5 0 + 42328899454373
23 com.apple.JavaScriptCore 0x000000010d0350f0 JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 912
24 com.apple.JavaScriptCore 0x000000010d034d54 JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 52
25 com.apple.WebCore 0x000000011697b7b2 WebCore::JSEventListener::handleEvent(WebCore::ScriptExecutionContext*, WebCore::Event*) + 898
26 com.apple.WebCore 0x000000011697b2d4 WebCore::EventTarget::fireEventListeners(WebCore::Event*, WebCore::EventTargetData*, ***::Vector<WebCore::RegisteredEventListener, 1ul>&) + 212
27 com.apple.WebCore 0x00000001168fce35 WebCore::EventTarget::fireEventListeners(WebCore::Event*) + 69
28 com.apple.WebCore 0x00000001168fcf0a WebCore::Node::handleLocalEvents(WebCore::Event*) + 170
29 com.apple.WebCore 0x00000001168fc665 WebCore::EventDispatcher::dispatchEvent(***::PassRefPtr<WebCore::Event>) + 837
30 com.apple.WebCore 0x00000001168fc2e5 WebCore::EventDispatchMediator::dispatchEvent(WebCore::EventDispatcher*) const + 37
31 com.apple.WebCore 0x0000000116fadceb WebCore::EventDispatcher::dispatchEvent(WebCore::Node*, ***::PassRefPtr<WebCore::EventDispatchMediator>) + 139
32 com.apple.WebCore 0x00000001168fc237 WebCore::Node::dispatchEvent(***::PassRefPtr<WebCore::Event>) + 55
33 com.apple.WebCore 0x000000011691ea3a WebCore::Document::finishedParsing() + 234
34 com.apple.WebCore 0x0000000116900742 WebCore::HTMLDocumentParser::prepareToStopParsing() + 162
35 com.apple.WebCore 0x000000011699bf82 WebCore::HTMLDocumentParser::notifyFinished(WebCore::CachedResource*) + 114
36 com.apple.WebCore 0x000000011699be6d WebCore::CachedResource::checkNotify() + 93
37 com.apple.WebCore 0x00000001169995bf WebCore::SubresourceLoader::didFinishLoading(double) + 143
38 com.apple.Foundation 0x000000010d89e528 __65-[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:]_block_invoke_0 + 28
39 com.apple.Foundation 0x000000010d89e46c -[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:] + 227
40 com.apple.Foundation 0x000000010d89e368 -[NSURLConnectionInternal _withActiveConnectionAndDelegate:] + 63
41 com.apple.CFNetwork 0x00000001108715c1 ___delegate_didFinishLoading_block_invoke_0 + 40
42 com.apple.CFNetwork 0x0000000110863a7a ___withDelegateAsync_block_invoke_0 + 90
43 com.apple.CFNetwork 0x00000001108f42ea __block_global_1 + 28
44 com.apple.CoreFoundation 0x000000010d562154 CFArrayApplyFunction + 68
45 com.apple.CFNetwork 0x00000001108547e4 RunloopBlockContext::perform() + 124
46 com.apple.CFNetwork 0x00000001108546bb MultiplexerSource::perform() + 221
47 com.apple.CoreFoundation 0x000000010d543b31 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
48 com.apple.CoreFoundation 0x000000010d543455 __CFRunLoopDoSources0 + 245
49 com.apple.CoreFoundation 0x000000010d5667f5 __CFRunLoopRun + 789
50 com.apple.CoreFoundation 0x000000010d5660e2 CFRunLoopRunSpecific + 290
51 com.apple.HIToolbox 0x0000000111f49eb4 RunCurrentEventLoopInMode + 209
52 com.apple.HIToolbox 0x0000000111f49c52 ReceiveNextEventCommon + 356
53 com.apple.HIToolbox 0x0000000111f49ae3 BlockUntilNextEventMatchingListInMode + 62
54 com.apple.AppKit 0x000000010df56563 _DPSNextEvent + 685
55 com.apple.AppKit 0x000000010df55e22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
56 com.apple.AppKit 0x000000010df4d1d3 -[NSApplication run] + 517
57 com.apple.AppKit 0x000000010def1c06 NSApplicationMain + 869
58 com.apple.appstore 0x000000010bcf6d74 0x10bcf5000 + 7540
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010fe94d16 kevent + 10
1 libdispatch.dylib 0x000000010fc7adea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x000000010fc7a9ee _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.SoftwareUpdate.SUAppStoreController.ScanAndSession
0 libsystem_kernel.dylib 0x000000010fe92686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010fe91c42 mach_msg + 70
2 com.apple.CoreFoundation 0x000000010d561233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x000000010d566916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x000000010d5660e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x000000010d91bf5e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation 0x000000010d91be0b -[NSRunLoop(NSRunLoop) runUntilDate:] + 78
7 com.apple.SoftwareUpdate.framework 0x000000010c1d7826 -[NSRunLoop(SUAdditions) _runUntilCondition:periodicAction:] + 162
8 com.apple.SoftwareUpdate.framework 0x000000010c1a9aab -[SUScan performSynchronousScan] + 152
9 com.apple.SoftwareUpdate.framework 0x000000010c1cf949 __144-[SUAppStoreUpdateController _startScanningForUpdates:conditionally:includingPrerelease:rampedUnseen:skipIfN otInitial:notifyOn:progress:finish:]_block_invoke_0189 + 646
10 libdispatch.dylib 0x000000010fc7bf01 _dispatch_call_block_and_release + 15
11 libdispatch.dylib 0x000000010fc780b6 _dispatch_client_callout + 8
12 libdispatch.dylib 0x000000010fc7947f _dispatch_queue_drain + 235
13 libdispatch.dylib 0x000000010fc792f1 _dispatch_queue_invoke + 52
14 libdispatch.dylib 0x000000010fc791c3 _dispatch_worker_thread2 + 249
15 libsystem_c.dylib 0x000000010fd26cab _pthread_wqthread + 404
16 libsystem_c.dylib 0x000000010fd11171 start_wqthread + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x000000010fe92686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010fe91c42 mach_msg + 70
2 com.apple.CoreFoundation 0x000000010d561233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x000000010d566916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x000000010d5660e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x000000010d8b8b66 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x000000010d916cd2 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
8 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 4:: Dispatch queue: com.apple.SoftwareUpdate.DistributionEvaluate
0 libsystem_kernel.dylib 0x000000010fe92686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010fe91c42 mach_msg + 70
2 com.apple.CoreFoundation 0x000000010d561233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x000000010d566916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x000000010d5660e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x000000010d91bf5e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation 0x000000010d91be0b -[NSRunLoop(NSRunLoop) runUntilDate:] + 78
7 com.apple.PackageKit 0x000000010c5aafcf +[PKURLConnection sendSynchronousRequest:returningResponse:error:] + 406
8 com.apple.SoftwareUpdate.framework 0x000000010c1a2e70 -[SUProduct loadMetadataFromPackageDictionaries:returningError:] + 480
9 com.apple.SoftwareUpdate.framework 0x000000010c1a722c -[SUProductLoadOperation evaluateProduct] + 2838
10 com.apple.SoftwareUpdate.framework 0x000000010c1ab954 __95-[SUScan(Impl) _productsByScanningCatalog:limitedToProductKeys:withLastRecommendedIdentifiers: ]_block_invoke_060 + 49
11 libdispatch.dylib 0x000000010fc7bf01 _dispatch_call_block_and_release + 15
12 libdispatch.dylib 0x000000010fc780b6 _dispatch_client_callout + 8
13 libdispatch.dylib 0x000000010fc7947f _dispatch_queue_drain + 235
14 libdispatch.dylib 0x000000010fc792f1 _dispatch_queue_invoke + 52
15 libdispatch.dylib 0x000000010fc791c3 _dispatch_worker_thread2 + 249
16 libsystem_c.dylib 0x000000010fd26cab _pthread_wqthread + 404
17 libsystem_c.dylib 0x000000010fd11171 start_wqthread + 13
Thread 5:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d01eee6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010d241c5a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 9:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d01eee6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010d241c5a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 13:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d01eee6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010d241c5a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 14:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x000000010fe926c2 semaphore_wait_trap + 10
1 libdispatch.dylib 0x000000010fc7d83b _dispatch_group_wait_slow + 154
2 com.apple.SoftwareUpdate.framework 0x000000010c1aafcb -[SUScan(Impl) _productsByScanningCatalog:limitedToProductKeys:withLastRecommendedIdentifiers: ] + 1611
3 com.apple.SoftwareUpdate.framework 0x000000010c1a86df -[SUScan _scanMain:] + 3711
4 com.apple.Foundation 0x000000010d916cd2 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x000000010fe946d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010fd26eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010fd26cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fd11171 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x000000010fe946d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010fd26eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010fd26cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fd11171 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x000000010fe946d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010fd26eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010fd26cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fd11171 start_wqthread + 13
Thread 21:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d01eee6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010d241c5a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 22:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 23:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 24:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 25:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x000000010fe94322 __select + 10
1 com.apple.CoreFoundation 0x000000010d5a5f46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
3 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib 0x000000010fe946d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010fd26eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010fd26cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fd11171 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x000000010fe946d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010fd26eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010fd26cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fd11171 start_wqthread + 13
Thread 28:
0 libsystem_kernel.dylib 0x000000010fe946d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010fd26eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010fd26cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fd11171 start_wqthread + 13
Thread 29:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d01eee6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010d241c5a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 30:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 31:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 32:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 33:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d01eead ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x0000000117390411 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x00000001168e1b3a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
7 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 34:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d01eee6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010d241c5a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 35:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 36:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 37:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010d1a4ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010d1a49b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010d2572bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 38:
0 libsystem_kernel.dylib 0x000000010fe946d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010fd26eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010fd26cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fd11171 start_wqthread + 13
Thread 39:
0 libsystem_kernel.dylib 0x000000010fe946d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010fd26eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010fd26cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fd11171 start_wqthread + 13
Thread 40:
0 libsystem_kernel.dylib 0x000000010fe946d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010fd26eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010fd26cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fd11171 start_wqthread + 13
Thread 41:
0 libsystem_kernel.dylib 0x000000010fe946d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010fd26eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010fd26cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010fd11171 start_wqthread + 13
Thread 42:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x000000010fe94386 __semwait_signal + 10
1 libsystem_c.dylib 0x000000010fdae800 nanosleep + 163
2 libsystem_c.dylib 0x000000010fdae717 usleep + 54
3 com.apple.AppKit 0x000000010e13b868 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x000000010d916cd2 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 43:: CVDisplayLink
0 libsystem_kernel.dylib 0x000000010fe940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010fd28fc3 _pthread_cond_wait + 927
2 com.apple.CoreVideo 0x000000010f7c5ea3 CVDisplayLink::waitUntil(unsigned long long) + 271
3 com.apple.CoreVideo 0x000000010f7c5201 CVDisplayLink::runIOThread() + 529
4 com.apple.CoreVideo 0x000000010f7c4fd7 startIOThread(void*) + 148
5 libsystem_c.dylib 0x000000010fd24742 _pthread_start + 327
6 libsystem_c.dylib 0x000000010fd11181 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff53f07408 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff53f07430 rsp: 0x00007fff53f07408
r8: 0x000000010fde5278 r9: 0x0000000000000013 r10: 0x0000000020000000 r11: 0x0000000000000202
r12: 0x00007fff53f07590 r13: 0x00007fb8f7022000 r14: 0x000000010fde6180 r15: 0x00007fff53f07470
rip: 0x000000010fe94212 rfl: 0x0000000000000202 cr2: 0x000000010fd50d51
Logical CPU: 0
Binary Images:
0x10bcf5000 - 0x10bd77fff com.apple.appstore (1.2.2 - 129.13) <6CF5CA53-A3FB-33E0-86C7-9A5C9280EC09> /Applications/App Store.app/Contents/MacOS/App Store
0x10bdaa000 - 0x10bdeefff com.apple.CoreRecognition (1.1 - 20.8) <43261D90-8416-3328-9FA9-F38210D08FCB> /System/Library/PrivateFrameworks/CoreRecognition.framework/Versions/A/CoreReco gnition
0x10be06000 - 0x10c0fdfef com.apple.CommerceKit (1.2.0 - 135.25) <DC4776C4-F4D9-3451-9FDF-317389DCE155> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x10c19e000 - 0x10c1fcff7 com.apple.SoftwareUpdate.framework (6 - 468) <A639A458-7BEE-3BAA-A0A6-7B0CC4B9C93D> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x10c249000 - 0x10c2b7fff com.apple.framework.IOKit (2.0.1 - 755.22.5) <1547DA6F-9793-30A2-8E92-7368DE84D46C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10c2ea000 - 0x10c2edff7 com.apple.ServerInformation (1.1 - 1) <0F1E39E4-5195-39ED-B91C-CA72BAD74820> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x10c2f6000 - 0x10c2f6fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x10c2fa000 - 0x10c485ff7 com.apple.WebKit (8536 - 8536.28.10) <792FA1F3-68F2-36F8-A070-898B3682F5DE> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x10c579000 - 0x10c61afff com.apple.PackageKit (3.0 - 252) <857ACE13-1AAF-3CE2-BD76-1DF1BFBF98A5> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x10c688000 - 0x10c959ff7 com.apple.security (7.0 - 55179.11) <73958084-5BBC-3597-A751-7370B0C247E5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10ca93000 - 0x10cb11ff7 com.apple.securityfoundation (6.0 - 55115.4) <C5461971-E455-31A6-99B8-AF80C4BC26DD> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x10cb52000 - 0x10cb52fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x10cb5a000 - 0x10cb8cfff com.apple.framework.Admin (12.0 - 12.0) <21E02DE3-B255-3A55-8F55-7FC9EE864C06> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x10cbba000 - 0x10cbeefff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x10cc1a000 -Thread 0 Crashed:: Dispatch queue: com.apple.main-thread < mentions the cache
Try deleting the Cache associated with the App Store.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go then move the Cache.db file to the Trash.
Launch the App Store and try updating your apps. -
my iphone app store keeps asking me to update my payment method every time a go to download something from the store , it says my method is about to expire so when i re-enter my card information it keeps saying that my card is declined , why is this?
What sort of card are you trying to use ?
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
App store keeps crashing ipad3
App store keeps crashing when viewing top charts in the app store..
Try a reset: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
-
Hi, I can't log in App Store, keep downloading, any one can advise, thanks
Make Sure iOS is updated to the latest version
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings -
The app store keeps telling me that I have an update. This update is for 10.8.4. I have already installed this update. Thoughts?
Read this whole message before doing anything.
Back up all data. Quit the App Store application if it’s running. Test after each of the following steps until the problem is resolved.
Step 1
Triple-click the line below on this page to select it:
/Library/Updates
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with a folder selected. Move the contents of the selected folder to the Trash. You may be prompted for your administrator password.
Step 2
Do as in Step 1 with this line:
/Library/Preferences/com.apple.SoftwareUpdate.plist
If there's no change, quit the App Store and restore the file you moved from your backup, overwriting the one that may have been created in its place. Otherwise, recreate your settings in the Software Update preference pane.
Step 3
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (some may not exist):
Caches/com.apple.SoftwareUpdate
Preferences/com.apple.SoftwareUpdate.plist
Preferences/ByHost/com.apple.SoftwareUpdate.*.plist
Saved Application State/com.apple.SoftwareUpdate.savedState
Here, "*" stand for a long string of letters, numbers, and dashes.
Step 4
If you still have problems, quit the App Store again.
Triple-click anywhere in the line below on this page to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). A folder should open. Inside that folder, there may be a subfolder with the name "com.apple.SoftwareUpdate". If so, delete it. You can then quit Terminal. -
What dose my App Store keep crashing when I try and go into purchased and what do I need to do to fix it?
Whooney wrote:
When I press edit on a photo the phone turns off and restarts. What do I do to stop this from happening?
Stop doing that.
Seriously though... does this happen when attempting to edit one specific photo or all photos? -
Mac App Store keeps crashing...
Whenever I want to see any updates for my Mac, the App Store keeps crashing, as well as the iTunes Store and iBooks Store. I don't know what's going on, but last night everything was working...
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful.
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