HT5035 A friend of mine gifted me a $10 itunes gift on Facebook or my birthday.. I punched in the gift card like the store asked. I went to try and buy something and it keeps wanting to charge my debit card.. I can't find that I have a $10 credit anywhere
Can anyone tell me how I find my balance.. This is crazy.. Every turn I take I have to input my itunes identity.. Its ******** this should be soo complicated or am I just an idiot?? If I am fine!! I still need help!! LOL !!
I've tried to make a purchase and it wants to charge my credit card.. Where did the $10.00 go that should be to my credit from the gift?? ARG!!!! Thanks to all for letting me vent.. Any help greatly appreciated...
The Mac App Store prices do not include local sales taxes. The tax is added to the total before your sale is complete. Your gift card credit total is not enough to complete the sale, so you are being given the opportunity to add a bank card that will be charged the remainder of the amount. Your other option is to get another gift card and bump up the credit balance in your account.
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Hello
Please make sure if you have not done so already. Download the latest version of iTunes 8.0.2 below.
If for some reason you find it is still charging credit card vs gift card balance, Please contact iTunes Store support below.
http://www.apple.com/itunes/download/
http://www.apple.com/ca/support/itunes/store/giftcard/ (Gift Card Related)
http://www.apple.com/ca/support/itunes/store/creditcard/ (Credit Card Related)
http://www.apple.com/ca/support/itunes/store/buy_troubleshooting/ (Purchase related) -
I can normally buy apps on app store but they don't allow me to make in app purchases! They say that my purchase cannot be conpleted and i should as k for assistance in here, what do i have to do? Please help me guys
Kieliusnogueira wrote:
I can normally buy apps on app store but they don't allow me to make in app purchases! They say that my purchase cannot be conpleted and i should as k for assistance in here, what do i have to do?
You will need to do what it says, which is to contact iTunes Support, not to post in these forums. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
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toshiro-99 wrote:
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