HT5035 can i pls see my apple i tune card purchase history? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $ has gone from last
can i pls see my apple i tune card purchase history from 2013-2014? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $. i want to find out where the $ go. i have just add $50 in for my itune card.
You can't see your card redemption history - you can try contacting iTunes Support (these are user-to-user forums) but they might not be able to help you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
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hi!i updated to the latest version of ios and i had a lot of apps saved in icloud and i lost them all with tis soft update! i alo bought some music and i lost it too!what should i do?can someone help me? thank you
If you can't find these songs on your purchased list to redownload them (as explained here: http://support.apple.com/kb/HT2519), you'll have to contact iTunes store support for assistance: http://www.apple.com/emea/support/itunes/contact.html.
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Help! I need to disable my phone number from my apple id
Read here:
http://support.apple.com/kb/ts5185 -
actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????
Yes you can redeem the card if it is a U.S. gift card, you have a U.S. based iTunes account and if you are using the U.S. stores on the iPad.
On the iPad - Swipe to the bottom of the screen in the App Store or in iTunes and tap on Redeem. If you are using iTunes on your computer, you should see Redeem under Quick Links (i think that is where you will see it) after you sign into the store. -
Have redeemed a $20 iTunes gift card and at top shows $20 but when I go to purchase anything it is asking to use credut card? CAn anybody tell me what I need to do to make the cost come off my gift card redeemtion and not my credit card??
Hi Kim ...
Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
Apple "verifies" your billing credentials with every transaction.
what does my debit card have to do with my having a redeemed ITunes card
If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
iTUNES STORE - TERMS AND CONDITIONS < re taxes and fees
You don't have to have a credit or debit account setup > Create an iTunes App Store account without a credit card -
I recently bought an ipad 2 and wanted to use all the apps on my iphone4 on my ipad but have been charged for the first app I downloaded when I use the same apple id. What should I have done to share the apps and should I have been charged? 2 months ago when I got a new iphone, i was told in order to get all my apps back as I hadn't backed up my files, if I used the same apple id I would 'purchase' the app, but then would not be charged as apple would recognise that I have already purchased the app. That worked, but when I did the same thing on my ipad 2 using the same apple Id, I was charged... what should I have done and is this right as I thought the whole point of having multiple apple devices was I could share apps between devices. please help! thanks.
Using the same Apple id and Password you should be able to download purchased apps without being charged again.
I download to an iPad/iPad2/iPhone3 & iPhone4 with no problem. -
Hi , i have just tried to purchase £2.99 worth of coins on an app and money has gone from my account but i havnt got the coins, is their a way to get my money back or get the coins on my account? thanks
Contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html
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Why can't I see my Apple TV in the Airport Utility?
Why can't I see my Apple TVs in the Airport Utility?
An AirPort Utility is not intended to configure an Apple TV, so there's no reason for it to discover one.
Use the Apple TV remote to configure it. -
I have an iPhone 4s. Today I went on to my calendar app to find everything deleted from it. Then I went to make a phone call and every single one of my contacts has gone from my phone. Can I get them back and how?
Whoa whoa no need to go restoring stuff yet, once you've done that check to verify you have done what Overlook2011 IF that doesn't work for calendars ensure your default account for calendars is set to iCloud and in calendars that it is told to "Show all calendars"
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After downloading ios 6 to my ipad 3 , I can't see the pics of many of my purchased albums when I first open up the Music app. Why? And when I click on the actual album, it shows the pics.
After a while it start to work.... No problems.
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Why my apple ID can't buy anything.I have been redeem A ITunes Gift card right but I can't buy anything.
Any error message?
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I downloaded IOS6 earlier today and my 4S has died twice, it has gone from 45 to 32% in the last 5 minutes and i have icloud, internet, all apps closed with nothing running at all!! There is a serious problem with ios6, my phone was working hot at chargering time. Apple need to address this asap!!!!
Hi Suzy Q,
I can send and receive calls.
I get "messaging stopped" when doing a lot of texts.
Texts come up "ghosted" meaning they have the text on the bottom and a transparent one overlaid on top. they then become one. But I get the ghosting most of the time when I go into a message from a contact to send a text.
When I go to call logs or text logs, the numbers come up first, and then then the names pop up randomly, meaning not in order down the page, until they are all shown. lots of lag time.
It runs slow.
I have 5 apps on here. I should be able to have a lot of apps on here, and play music, and have files, and...and....and.
I can get online but doing a Google search, when the page with the choices comes up, it is blurred and I have to tap on the screen for it to become clear and readable.
When online and scrolling, it hitches sometimes/lags/gets stuck then unstuck
I get VZWAVS has stopped. (not sure if those are the right letters)
The status bar that is supposed to be gray with the new update, goes back and forth between green--the old os--to gray. And I have found no continuity with when I get green or when I get gray.
I get a black screen on occasion.
sometimes the proximity sensor doesn't work.
sometimes when I have my bluetooth on and have "hands free mode" on, I get the a text message read through the headset and also through the handset.
I soft reboot often--turn it off wait a bit and -
hi, i installed ios 5 for my iphone 4 and the camera function on lock screen was on the first few days , now it doesn't show the lock screen . is there any change i can do . Pls help me to solve the issue.
nishaadp wrote:
... it stucks with the apple logo , nothing works. Is anything i can do?
See Here for
Frozen or unresponsive iPhone -
I used to be a softbank Japan Iphone 4 customer and i had cleared all the dues. Now i don't have softbank contract and i am in my country Nepal. How can i unlock and use my Iphone here in Nepalese Network ?
Hi Edward,
You should still be able to manually manage the music on your iPhone within iTunes. Make sure that when your iPhone is plugged in, look in the Summary tab to see if “Manually manage music and videos” is enabled and you can even you turn off Automatically Sync when this iPhone is connected. Take a look at the first article below to give more information on that. As far as your other questions about calling someone, I have provided two options for you. If it is for feedback on iTunes, you can use the second link to give detailed feedback on what is going on. If you want to actually talk to someone, the last link has a list of numbers for you to call for any support or service that you may need.
Manage content manually on your iPhone, iPad, and iPod
http://support.apple.com/en-us/HT201593
Product Feedback
http://www.apple.com/feedback/
Contact Apple for support and service
http://support.apple.com/en-us/HT201232
Take it easy,
-Norm G. -
I bought an Apple TV and used its yesterdary all the day...when I rented a film, its spend about 4 hours to charge... I think it isn't normal... Did Apple had some problem in their network yesterday? Do you have some clue to me? Tks and Rgds
Download time is mostly related to your internet connection speed. Beside, there's no need to wait for the entire movie to download before you start watching it; only some buffer needs to be downloaded. When the buffer is filled, you should get a message that your rented movie can now be watched which usually happen within a minute of the purchase on standard cable connection.
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