HT5035 Card did not credit correct amount
I've just tried to redeem a £15 gift card but it only shows a £ 11.01 credit? Can anyone explain why please? Thank you!
Just curious but how does an account get into arrears.
If you try to purchase something and you don't have sufficient funds, Apple will demand a credit card to charge the balance to, or the purchase will be declined. Similarly with people using gift cards. Insufficient value means the sale will be declined.
I've often wondered how the situation arises. Can you tell us, Dah*veed.
Similar Messages
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HT5556 I entered my App Store card code but it did not credit me enough money?
I redeemed my app card but it did not credit me the full amount of the card? What do I do? I was shorted almost $8
You didn't owe iTunes any money, you've checked the purchase history on your account and you didn't have any pre-orders and/or auto-renewing subscriptions that were due ?
Viewing purchase history : http://support.apple.com/kb/HT2727
If not then have you tried logging out and back into your account on your iPod or computer and seeing if your balance then shows the correct amount ? If it doesn't then try contacting iTunes Support and see if they can tell you where the $8 went : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have canceled my account same day and joining because the convert PDF to word did not convert correctly how to get credit for cancelled membership
You need to contact Adobe Customer Support :
They will check and assist you. (Live Chat)
Contact Customer Care -
Am I able to keep a balance on my account for buying songs? I just bought 15 songs and I thought it would come off my credit card on file. But my card did not show a purchase. Could I still have some money left from a gift card or a deposit
? How do I view my balance?Your balance should show to the left of account id at the top of the iTunes store page on your computer's iTunes. You can also check it by clicking on that id, or doing Store > View My Account, which should show your account balance and let you view your payment info
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Media Encoder update 4.1 did not install correctly?
I updated Production Premium package to 4.1 when it became available, 31. May.
Now when I check updates, Adobe Media Encoder 4.1 update is still on a list. Somehow it did not install correctly.
It is working OK and version shows 4.1.0.107.
The only problem so far I've noticed is not connected to AME but Premiere: it do not accept .VOB files.
Similar hardware (PC) / software combinations are working OK with other collagues here in our studio.
If I install the AME update again, after downloading and installation "The updating process is finished"
prompt pops up, but the update installation is not complete.
What is preventing AME to install correctly?
Just now I can not uninstall the complete package.First thank you Harm for trying to help.
I'm just learning to use this forum. Your most useful hint was on another thread, and
I could not give you points there. I've also found many of your other posts useful in these forums.
Thanks for those as well.
And because this is Premiere forum I prefer not to hassle with my After Effects problems here.
But no, I don't get full interface at all, just usual MS error message: "Color Finesse has encountered a problem and needs to close..."
I think the most apparent reason is my heavy project, vast amount of material, lots of HD compositions and only 32 bit XP with 4 Gigs of RAM.
When I tried to make a new HD project with less material, Color Finesse's full interface opened just fine.
And because my project's color correction needs were simple foreground to background balancing for bluescreen shots, I managed to do it with Levels. -
So I have had a prepaid phone for a few months now, and I decided to add a $20 refill card for the first tiem because I was running low. When I scratched off the silver and put in the pin number, it added the minutes to the front of my phone and sent a text saying it had been renewed. less than a second after seeing it on the screen with the new balance, it dropped back to the old balance and a message had been recieved about the refill being cancelled. I thought maybe because I still had a few minutes left on it so I thought nothing of it. So I let my phone run out and I tried adding them again sicne it didn't automatically update. It said the number was invalid. I want to know why the card won't add the money to my phone. I'm getting extremely frustrated with this because I feel like I'm being cheated out of my money. Does anyone know a way to fix this or what I did wrong?
This was the third time I purchased a card on the website for my usual $30 for 90 days before I lost my previous balance.
But this time it did not credit my phone immediately like it did the previous two times before. I received the usual next day Federal Express with the usual receipt stating I had bought a card for $30 on Nov. 11.
I don't use my phone except for emergencies. When I received a text message that I didn't have any money on my account I went to my verizon website and I was not immediately credited with my purchase. Since I keep all packaging in the file so I know exactly how things arrive along with all packaging and envelope it came in.
I found at the bottom of the Federal Express folder a $30 card that needed it to be scratched off to get a number.
I never received a refill card with scratch off before. I just received a receipt that I had bought a card for $30.
I tried calling all the numbers given and even talked to a guy I was transferred to in Colorado who understood the problem BUT STILL COULD NOT GIVE ME BACK THE BALANCE THAT I HAD LOST OF $43.
I told him that if cards were suppose to have arrived the previous two times and they weren't included WHO IS FRAUDULENTLY SCAMMING THE CARDS SINCE I NEVER PUT IN THE NUMBER THAT CAME WITH THE CARD.
HE COULDN'T EVEN GIVE ME CORPORATE so I could talk to the EDP Auditing department. {please keep your posts courteous}
Why was I always immediately credited on my account the previous times I never received a card without a number?
No one in customer service even understood the problem. {please keep your posts courteous} My degree is in computer Information systems and even had a course of EDP Auditing.
Also if you try to buy a card online your billing address cannot be a PO Box which your credit cards will have. It will put your billing address automatically into the delivery address and then will tell you that it can't be delivered to a PO Box when I put in my street address.
They have a serious computer programming problem with their online website coordinating card payments. Or maybe they did find the problem and people complained that they didn't get a card, which I should have originally have done when one didn't come in the Federal Express envelope along with the receipt.
They will not give out a real corporate address or the phone number that I could talk to the programming department.
The guy wouldn't give me back my balance of $43 for all the trouble I've gone thru with all the time I was on the phone trying to tell them that the company had a serious problem so that they could fix the problem.
THEY DON'T CARE THAT THEY RIP PEOPLE OFF! THERE ISN'T A SINGLE CORPORATION THAT CARES IF THEY RIP PEOPLE OFF.
Anyone who has an EU citizenship and is male and single I will gladly marry you so that I can move to the EU and get out of this country and someone else can have my US citizenship. -
Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly I got the message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, that stated: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program fo fix. then I got the message, iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) I have had iTunes since I purchased the iphone in 2012. I have only updated the product since then until today when I did the uninstall ans reinstall as stated in above directions. I am not sure what is different now. please help
I had this problem as well but found the soultion on another post from turingtest2 - it worked for me:
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I found this (TS3579: If the wrong date or time is displayed in some apps on your Mac Learn about If the wrong date or time is displayed in some apps on your Mac) useful because I did not know about the effect of typing in data and that you could only drag to rearrange the data. I had typed in data before and this had caused problems but restoring defaults did not cause correct dates to show up in Finder.
It sounds like there are a couple things going on here. First check if you have a successful install of SQL Server, then we'll figure out the connection issues.
Can you launch SQL Server Configuration Manager and check for SQL Server (MSSQLSERVER) if default instance or SQL Server (other name) if you've configured your instance as a named instance. Once you find this, make sure the service is started.
If not started, try to start it and see if it throws an error. If you get an error, post the error message your hitting. If the service starts, you can then launch SSMS and try to connect. If you have a default instance, you can use the machine
name in the connection dialog. Ex: "COWBOYS" where Cowboys is the machine name. However, if you named the SQL Server instance during install, you'll need to connect using the machine\instance format. Ex: COWBOYS\Romo (where Romo
is the instance name you set during install).
You can also look at the summary.txt file in the SQL Server setup error logs to see what happened on the most recent install. Past install history is archived in the log folder if you need to dig those up to help troubleshoot, but the most
recent one may help get to the bottom of it if there is an issue with setup detecting a prior instance that needs to be repaired.
Thanks,
Sam Lester (MSFT)
http://blogs.msdn.com/b/samlester
This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click
"Mark as Answer" and
"Vote as Helpful" on posts that help you. This can be beneficial to other community members reading the thread. -
Apparently a recent update did not install correctly and we get a message: Service (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start systen services, How do we fix this?
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?
Hello Whitney262,
Thanks for using Apple Support Communities.
I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases. The article below will walk you through the entire process:
Download past purchases
http://support.apple.com/kb/ht2519
Take care,
Alex H. -
What to do if an Audio Book did not download correctly?
I bought and downloaded an audiobook from the iTunes store on my iPhone over wifi.
A couple of days later I discovered that the sound stops about 3/4 through. The seconds keep ticking down but there is no sound whatsoever. The cutoff point is the same every time I try to listen.
I strongly suspect the download did not work correctly, however I didn't get a message saying this.
If I reattempt the download I am told that I can only do so if I buy the Audio Book again.
How do I fix this problem?
cheers,
Chris.
Message was edited by: Chris MountfordReport the problem, Apple should resolve within a day:
http://support.apple.com/kb/HT1933 -
How can I download itunes when I get the following errors ..ituneshelper did not install correctly error 7..I .have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up.
This has been a problem for 6 weeks now, I retry when I have time and patience and use my other laptop which is also Windows 7 and runs with no problem.
Every attempt fails when all seems fine on the desktop and I try to log on to Itunes I get the errors.
Any help greatly appreciated.
billymacGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
Connected ipad to win7 computer to upgrade os as I needed to download an app. Says it has latest version but it did not install correctly. Ipad says hello,asks for language and location,wi-fi then options are set up as new ipad,restore from icloud or itunes backup. I think I have managed to backup over my good backup and lost everything. Ipad will not boot HELP
Hello RodneySmart,
Thanks for using Apple Support Communities.
From what I understand about your issues is that your iPad will currently not turn on. In attempt to resolve this issue please follow the steps in order below:
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Take care,
Alex H. -
I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?
HI there,
I would recommend taking a look at the troubleshooting steps found in the artilce below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W -
Error: The resource did not process correctly. How do I get rid of it?
I continue to receive an error everytime I log in to my college student email. The error says The resource did not process correctly. I desperately need help with this problem the error shows this as well java.lang.NullPointerException
Is that with Angel LMS from Blackboard?
That software doesn't seem to work with Firefox 7.
*http://helpdesk.oneonta.edu/xoops/modules/smartsection/item.php?itemid=167
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