HT5035 I added an iTunes card of $25 and it took away my balance of $8.28 that I already had instead of adding it to it
I added an iTunes card of $25 and it took away my balance of $8.28 that I already had instead of adding it to it
If you gifted that music, you can't. Otherwise, click here and ask the iTunes Store staff for assistance.
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I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to. Than I click the forgot security questions than it sends it to my email but that's the problem I do not get any email.
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96048) -
Hii, i got an iTunes card for $15 and only used $6 in it, but it say I only have $0.37 left. If any one could help me with this, I will be forever grateful.
You will need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have bought a 25Euro Itunes Card from Germany and i have a account which i made in Hong kong store, but everytime i try to redeem it, a error comes up with "This code must be redeemed in the German storefront" What do i do?
Sell the German iTunes card to someone who can use it in the German
AppStore and use the money to buy a card for the Hong Kong store.
iTunes cards are only valid in the country of original purchase. You cannot
use a German card in Hong Kong. -
hi i have a very wired thing going on with my account
in my itune accout i have none as payment then i put in all my credit card number apple have too money from me 31.71bath as in that bath already?
i think 31.7 bath is 0.9USDPerhaps this is what happened...
http://support.apple.com/kb/HT3702 -
ok so my i need help with my iphone 4s... i have about $5.00 of credits left of the itunes card i got and i decided to get a show and it says i need to verify my credit card, why doesnt it just use the credits i have? its under 5 bucks? help me please
You have to do it here for help
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I would like to know if two people can use funds from one 15 iTunes card ? Me and my gf would like to know!!
The credit is applied to your itunes account.
Anyone on any computer that has access to your account can use the balance. -
I bought a itune card from walmart and when i enter the code it say it had already redeemed
i bought a itune card from walmart and when i enter the code it say it had already being redeemed
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Is there any way that I can buy an itunes card via online and receive that in my E-mail?
Is there any way that I can buy an itunes card via online and receive that in my e-mail?
I imagine that if you travel to the UK and take out an item you may be able
to reclaim the VAT at exit port
You might get some pointers here
Google search
http://www.dccsupplies.com/shop/export_info.htm -
try doing the update would not download. So like a dummy I did what I went and downloaded the new itunes so it would update itunes did it before and it worked at first it would tell me that I was missing MSVCR80.dll so I downloaded it again and reinstalled it and now it won't work at all
Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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did a itunes update on my partners phone and it took away all of his phone contacts and inserted mine can this be reversed
Have him sync his phone to iTunes on his own computer/account, and it should put everything back for him.
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HT5035 how to spend itunes card from account
I just need to know how to pay with itunes card after its on my account?
Redeem it.
Buy something -
It was a £25 iTunes card and I completed two Muse albums that costed £6 in total. Fixed at Zero album that was £9.99, and quite a few little extra songs, so I don't know how much it all costs in total, but I was wondering whether or not, the money I have taken off the credit card, can be added back on the credit card and decrease the money of the iTunes card. Thank-you.
Ah... Not great, but thanks for the answering, I was afraid it would take a while for someone to respond to this question.
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Itunes card not activated and noone seem to be able to belp
I have been dealt with 8 different people.
I tried activating my itunes card through online process back in Dec 16, 2013. Follow# 304731545 - junayed, nothing from him until
Jan 3- i emailed for update - "Your inquiry is very important to me, so I have requested assistance with the issue you reported. You will receive an email after the matter has been investigated and further information is available."
Jan 4- " I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance."
THAT WASN'T MY ISSUE.... THE ITUNES CARD BEING NOT ACTIVATED NOT THE ITUNES STORE. I replied advising him again what issue is and sent him AGAIN all the attachments he needed.
Jan 6 - "Jaimy, we are sorry for the inconvenience. As per the Apple policy, we are unable to process your query any further. I would like to request you to contact the Apple store from where you have received the gift card." (I did in jan 10th)
- the same day i called explained my situation and was transfered 554529946 - chanile, she was nice seemed she was trying to help me but we got cut off. She didnt call me although she knew my number.
I called again 554616314 (didnt get his name was again nice) advised to make another claim online.
So I did 308483126- ajitesh. Submitted the receipt and picture of the card.
Jan 7 - same email like junayed asking " I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance."
Jan 10 - finally decided to go to the store (45 mins away with the winter driving conditions). I asked a guy to help and i was directed to someone else. I believe his name was scott. Told him my situation. He said he cannot help because it was outside the 30 day from purchase. Adv to call because nothing he can do, he didnt even bother to look into my situation.
Jan 11 - i called, spoke to a lady, about 40 mins later i was transfered to a gentleman. All in all 53 mins later, online is the only way to go about resolving this. Even thought Junayed had already said he cannot do anything and go to the store.
I am so helpless and disappointment at the level of customer service. The effort i have to put in to getting an issue resolved.
Noone seem to know how to help me other than "online" when the "online" had asked me to go to the store, which then advised me to call, which then advised me back to go "online"
Can anyone help??????We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If the store that you bought it from can't/won't help then only iTunes Support can potentially do so. When you've been contacting online support you've been referring to your case numbers and what you've been told each time ?
And this is the link that you've been using : http://www.apple.com/support/itunes/contact/ , clicking on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes -
how do i put my itune card towards my bill that I owe
If I understand you correctly, you are expecting to make a partial payment toward a balance you own, and I don't think it works that way. You'll probably have to purchase another iTunes card so that the total amount you redeem between the two cards is more than the amount you owe before anything will register.
If after redeeming another iTunes Store card you still show the balance - it doesn't get cleared - then contact the iTunes Store and explain the situation:
http://www.apple.com/support/itunes/contact.html
Regards.
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