HT5035 I can't seem to use the balance on my account in the itunes store without putting in the code of the original card. This has never happened before and I don't have the original card. Help please?

I can't seem to use the balance left in my i-tunes account without re-entering the code from the original i-tunes gift card. I no longer have the card. How can I purchase music using the balance without the card?

the code from the original i-tunes gift card is not required again once redeemed.
Riki from bc wrote:
I can't seem to use the balance left in my i-tunes account
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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NolaNirvana wrote:
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See:
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*https://support.mozilla.org/kb/Firefox+crashes
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Sorry your experience wasn't a plesant one, but most of the issues they work on are hardware in nature, not software.. I'm not taking up for Apple... I'd had my share of run-ins with them as well.
As for your iTunes issue... an EASY solution is to simply tell iTunes that the location you want your tunes stored in is your Public folder. Items in your public folder can be seen and opened by others, so your wife could easily access the files there.
For you, go to your Music folder, find the iTunes folder, and drag it to your public folder.
Next, go to iTuness>Preferences and click on the Advanced tab, then the General Tab, and the first window you see is the iTunes Music Folder Locataion. Click Change, then navigate to the iTunes folder in you Public folder.
Now, next time you purchase a song from the iTunes store, or import songs from a CD, they will be stored in the iTunes folder, in your public folder.
You wife does basically the same thing except she navigates to YOUR public folder, and the iTunes folder inside.
She will have to manually find and import any new songs you add but at least your entire library will be available for her to listen to.
There are other ways of getting the same thing done, but I think this is the easiest.
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Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

HT5035 I can't seem to use the balance on my account in the itunes store without putting in the code of the original card. This has never happened before and I don't have the original card. Help please?

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