HT5035 i have a credit on my account and itunes wont allow me to purchase any music with that credit. it keeps asking me to pay by credit card
i usually buy iTunes cards from the store, apply them to my account and let the balance sit until i feel like making a purchase. i have credit on my account but the iTunes store will not allow me to purchase using my credit. it keeps asking me to pay by credit card....any body know how to fix this?
Hey navymom77
To change the card information, all the steps are outline in the article below.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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Hello kitkat_kiera,
You'll need to update your billing information to a current card in order to continue.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Cheers,
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how can i use my account without the billing info, as i do not have a credit card. and my shipping and billing info is under US. i'm in singapore. how do i change this?
If you are just visiting Singapore, then leave the account as it is. If you have moved there, then view your account using the iTunes app on a Mac or PC and change the country/region to your current location and address. If you do not have a bank card, you can fund your account using iTunes gift cards if available in Singapore.
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All downloads from iTunes are tied to the account that downloaded it, you can't re-download content via a different account. You checked the spam folder on yourr old account as well as the Inbox, and depending upon how long ago you did it, have you retried getting it reset : http://appleid.apple.com, then 'reset your password' ?
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You will need to sign into your account using the iTunes app on your Mac or PC and change the region/country for your account. If you do not have a bank card for the new country, you should be able to make purchases with iTunes Gift Cards if they are available in the new country.
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...Found by searching here:
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If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
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http://support.apple.com/kb/HT1918
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