HT5035 I have been sent a new bank card. I gifted a song to someone it didnt take it out of the gift card ballance but tryed to take it off my card i still dont have my bank card but i have $20.00 on my i tunes card

i still have not recieved my card in the mail. i have over $20.00 on my itunes gift card it says i cant use my gift card until i change my credit card. because i gifted the card and theres a ballance i owe but i cant get it to take out of my gift card

Hello HazelDrslt,
Thanks for the question, and welcome to Apple Support Communities.
The following resource addresses your question:
iTunes: Sending iTunes Gifts
http://support.apple.com/kb/HT2736
Additional Information
Note: When purchasing an iTunes Gift, a valid credit card must be on file; you cannot purchase an iTunes Gift with store credit. Purchased gifts cannot be redeemed outside of the country of purchase. For example, an iTunes Gift purchased in France cannot be redeemed on an iTunes Store outside of France. You can contact Apple Support to cancel an iTunes Gift up to two days before scheduled delivery.
Thanks,
Matt M.

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I damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?

i damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?

Not photos, just data synced with iCloud shown in Settings>iCloud. If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now). Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier.

I have just dowloaded the icloud control panel on my PC and i am am able to see everything that has been pushed to icloud from my ipad. However i cannot see my email. i can send from the computer using icloud, but i do not see any mail that is being rec.

i have just dowloaded the icloud control panel on my PC and i am am able to see everything that has been pushed to icloud from my ipad. However i cannot see my email. i can send from the computer using icloud, but i do not see any mail that is being received by my ipad, which is set up with my mail server. What haven't i checked lol?

turn your ipad off by holding the sleep wake button for 5 seconds and slide to turn off then turn it back on and the apps should be finished and if the apps didnt finish just redownload them

I have an itouch, most songs i got off my cd's. i have a new laptop and want to put songs from itouch to laptop.I can only get the songs that i purchased onto the laptop? need help with how to get the rest from itouch to laptop please??

i have an itouch, most songs i got off my cd's. i have a new laptop and want to put songs from itouch to laptop.I can only get the songs that i purchased onto the laptop? need help with how to get the rest of the songs (from my cd's) from itouch to laptop please??

See this previous discussion:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

I am planning a long vacation and taking my laptop but it is my home computer that my new ipad and ipod touch are synced too. I know i can backup to the cloud over wifi but how can i do things like delete photo albums

I am planning a long vacation and taking my laptop but it is my home computer that my new ipad and ipod touch are synced too. I know i can backup to the cloud over wifi but how can i do things like delete photo albums instead of having to manually delete pictures one by one on the Ipad. Is there any way also to add my pictures to the ipad other than through email. i am assuming that i can't just install itunes on the laptop and sync to that. I have been told that i always have to sync to my original synced home computer for that.

The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

New itunes won't show my ipad under devices. Sometimes it shows up on the right hand side but it seems to be hit or miss.

New itunes doesn't show my ipad under devices. Sometimes it shows up on the right hand side but it seems to be hit or miss.

Resolved. Had to do with the wi-fi sync not being enabled.

IPhone 3G won't connect to wifi, it's been connected before but now it won't work, the iTouch connects with no problem, it's just the phone. I've tried resetting it, updating it, and everything and still no luck.

I have a iPhone 3G that is running 3.1 and about 2 days ago, it was fine, connecting to wifi and everything. But now, it won't even find any networks? I've tried going to public places (I.E. McDonald's) and other places that have free wifi, and it can't detect the wifi, Why won't my phone find my home wifi now? I've tried resetting the network settings, I've reset the entire phone, i've done about everything all the other posts talked about. Anyone else got an idea?

I have, yes. I've been shutting it down by holding the sleep/wake key and the home button, aswell. Then I go in and reset network settings and I just get back to it not finding any wifi around. It has the little searching sign, but it just keeps going with nothing showing up.

I have been given a new ipad as a gift, we set it up with my ID and email etc. It keeps defaulting to my wifes name. Have checked my apple ID is all correct and entered what am I/we missing

Trying to set up new ipad. We had one in my wifes name that we both used. We have set mine up with relevant apple id and emails but if i send mail it shows it is coming from my wife, completely confused. Can any one help, have we set thing up wrongly????

Hi Brodies Dad,
It sounds like you have the settings in the email account on your iPad set up in error. If you go to Settings > Mail, Contacts, Calendars > Accounts > select your Mail account > then select the account email address to look at the details > Is your name set correctly here? You can edit the name in this location, as well as any other details.
This article, about setting up an email account, takes you to the correct place to make changes as well.
iOS: Adding an email account
http://support.apple.com/kb/HT4810
Enjoy your new iPad!
Best,
Brett L

I have a brand new 8gb iPod touch 4g which has 0.43gb of other data right out of the box.

I have a brand new 8gb iPod touch 4g which has 0.43gb of other data before I've even put anything on it.I appreciate the OS takes up about 1.5gb, but this is in addition to that. There is absolutely nothing on the iPod and I've already done a factory reset.
The amount of yellow "other" data seems to go up and down if I click sync (although it is not syncing anything). There is no other data on the device. Is this normal?

That is about right. Normally it is about 1/2 GB. If can grow because of corrupt files. Then it is necessary to restore the iPod sometimes from backup works but sometimes a restore to factory defaults/new iPod is required. The other is made of ite items that do not fit the other categories listed.

HT201364 I need to update my Mac computer to the new software and it doesn't come up when I click in updates tried to download it off apple and it still won't let me. I also need to update my itunes and it won't let e cause the software is to old. Please

Hi
I'm having trouble downloading the new software for my mac computer. I have tried by software updates and also tried downloading it off apple website. It won't let me download it. I also need to download the new version of itunes which I can't do either due to software update please acn you help.
Thank you

Going by your profile your Mac has v10.5.8 installed. That is the most recent version available for Leopard.
You may be able to upgrade to v10.6 Snow Leopard > Mac OS X v10.6 Snow Leopard - Technical Specifications
Snow Leopard is available for purchase from the Apple online store > Mac OS X 10.6 Snow Leopard - Apple Store (U.S.)
With Snow Leopard installed, iTunes would be updated for you.

TS1389 All of the options above have failed. I purchased 14 Jimmy Buffett "Fin City" songs and four will not play. I get the same authorization message, but nothing works. Please help!

Purchased 14 Jimmy Buffett songs from "Fin City" and four will not play. All remedies suggested on Apple Support have failed.

If only some of the tracks from the album are throwing authorisation errors at you, that suggests that the tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

HT201380 OK... I updated all "asked" items. Now I am "locked" out of my iPhoto. Any help PLEASE! I'm out of the USA right now, but it had been working fine up until today.

How can I get into my iPhoto ?
I updated ALL required updates and now I'm "Locked" out of iPhoto, saying I am "still" updating, but the App. Store says I am ALL updated?
Thanks!

Phillip...
Tap Settings > General > Reset > Reset Network Settings
Then restart the iPhone.
If that didn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections

I have been sent an email from secure@icloudsurveillanceteam.co.uk telling me my account is being locked and i must follow the link to update my security details is this a scam ??

i have been sent an email from [email protected] telling me my account is being locked and i must follow the link to update my security details is this a scam ??

Unlok imel******
بتاريخ 2014 8 1 18:42، كتبها "Apple Support Communities Updates" <
[email protected]>:
<Edited By Host>

Hi apple, i have recently purchased a iphone 5s of december of this year, so far things have been fairly smooth, but until recently my phones screen has been turning blue and shutting off over and over. i dont know what to do because i cant even use it.

Hi apple, I have recently purchased an iphone 5s of december of this year. So far i have had no problems and things were going fairly smooth. But up until recently, i was using my phone and all of a sudden the screen went blue and shut off. I was able to get it to the home screen an i though it was a 1 time thing. But it has been happening a lot recently and it has gotten to the point where it keeps trying to shut itself off then the screen goes blue. I dont know what to do and i was wondering if there is some kind of a refund for this or some way to fix it.

Wow.
How rude.
He gave you the correct answer. No one can tell you any more.
Try the basics from the manual. If this does not solve, then you would have to have Apple look at the iphone.
Why would you be so rude to someone who 100% correctly answered your question?

Unable to sync new music to iphone 5; existing songs are becoming unplayable

Ever since I downloaded iOS 7.0.3 I have been unable to sync new music to my iPhone 5. Now some existing songs in my music library on my phone have become unplayable. Red circles containing red squares have appeared next to those songs. If I choose a specific album to play, it will skip through every song without playing any of them & put those red circles/squares next to every song. Those songs can no longer be played on my phone, even though they look completely normal & play just fine in iTunes on my PC. Has anyone else run into this problem?

I've been trying to figure this out for the past couple days, but on my iPod touch 5. It seemed to happen for me after I updated to iOS 7.0.2 a few weeks ago. Have you tried the solutions that other people have posted on other discussions? Nothing else seemed to work for me except a full system restore. I'm in the process of my second restore right now. iTunes shows it's downloading the apps, but my problem was with the songs, so hopefully they work after all this... When I go into my music on my iPod touch, they all have the red circles next to them. I'm not sure if they're still downloading or not. It all started with not downloading a few albums to not downloading any of my songs.
If all doesn't work, I might have to try what this guy did(check link). Though I'd rather not lose all my plays and have to start over, but I'm not even sure that's going to work. If it's caused by a bug I surely hope Apple gets their act together and fixes it soon.
https://discussions.apple.com/thread/5479911
If you haven't yet, check the other discussions on this topic and see if any of them work. Good luck.

HT5035 I have been sent a new bank card. I gifted a song to someone it didnt take it out of the gift card ballance but tryed to take it off my card i still dont have my bank card but i have $20.00 on my i tunes card

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