HT5035 I redeemed a gift card which showed a balance but has disappeared since I've updated my ipad
Why has my giftcard balance disappeared since updating my ipad?
Well something doesn't make sense here then.
Contact iTS. They can verify when and who redeemed what.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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Is there a way to redeem iTunes gift cards if part of the code has been scratched off?
Is there a way to redeem iTunes gift cards if part of the code has been scratched off?
With any luck, the following document may be of some assistance with that:
iTunes Store: Invalid, inactive, or illegible codes -
My iTunes gift card should have a balance but it keeps saying it has been redeemed
My iTunes gift card should have a balance, I keep getting amessage saying it has been redeemed. How do I find out the balance of the card?
You can enter the card umber into your iTunes account only once. Any balance left, will show up in your account, not on your card.
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Okay, I'm going to try to post this ONE MORE TIME!!!!!!! This **** site keeps deleting my question!?????
While trying to download an app, even a free one, the download starts then a box pops up asking for verification of payment. I put in my credit card info but then it doesn't like my address info.? So I then try every variation of spelling and such. I can't make it happy, I never had a prob before .
Then I decided to try to redeem my iTunes money but a box come up , it has my account name there, and my remaining $. It all looks correct. But it asks for a code .??? I entered all the info when I got the card. Then threw the card away. I've bought items from this with no prob until now. ???
So I'm suppose to hang onto that carduntil I spend everything? Never did before, and it was working fine till now.
So here I sit . Pretty much clueless and starting to steam !
Hopefully someone has a tip or suggestion.If you have a credit card on file on top of your gift card then it is asking you to confirm the security code for the card, which for a Visa or MasterCard is 3 digits located on the back, or AMEX has 4 digits on the front. This happens just to ensure that you are the account holder, and would happen from time to time whether it was a free or paid app, even if you have a credit through your gift card. This doesn't mean that your credit card will be charged.
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what do i need to do to use my gift card
Hi brendalynn6,
Have you looked at the [[Opening PDF files within Firefox]] Knowledge Base article? There are a couple of different PDF plugins listed in the article. I'd suggest you give those a shot. You might also want to take a look at [[Using the Adobe Reader plugin with Firefox]].
Hopefully this helps! -
I Tried to make an in-app purchas but I believe the transaction failed because there is no money in my payment option, but I do not want to fix the transaction. I just want to know if I can update my app without filling in payment info because that I where I am sent every time I try to download a. Ew app or update one
You can't without having the debt settled.
(126628) -
HT2534 have redeemed my gift card but unable to purchase music even though the credit is showing
have redeemed a gift card which shows as a credit on the top but when i try to purchase music it asks to redeem again but will not accept a 2nd time. how do i pay with this card
thanks in frustationThis is a bit unusual. Time for:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Unused redeemed iTunes gift card
I redeemed a gift card a few weeks ago, but have not purchased anything. I'm now ready to use it, will it still be available and will it be used when I check out instead of my debit card? I don't see any selections to use it.
You need to click on the price, not the downward pointing arrow next to them, that should allow you to buy them - the 'buy all' button that used to be on the wish list screen has, for some reason, been removed from the current version of iTunes, so you can only buy items individually
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I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
HT5035 What happens to previous balance when redeeming a gift card?
Last week I had a little over $5 on my account. I purchased a $15 gift card to buy more music. When I redeemed the gift card, my account showed the $15 but not the additional $5. What happened to the other money? I had this happen once before but only had around $1 left so didn't worry about it, but if this happens every time I buy a gift card, I wont be buying any more.
I have checked other similar threads and the only response I have seen is to look at history. The history does show what was purchased but I don't see anything showing balances as those purchased or gift card redemptions are made. Any help would be appreciated.I dont know. But same thing with me!
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I have an itunes gift card which I cannot redeem. I enter the code correctly and am prompted to sign in over and over again. I have tried resetting the iPhone but the laptop I had itunes on is broken, is there another way?
See this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Good luck. -
I redeemed 2 gift cards through my iPad. The money is showing up in my account on my iPad but not on my computer or iPhone. Any suggestions?
Katherine...
On the computer with the iTunes Store open the balance is not showing in the account area just above Quick Links on the right?
If not, try restarting the computer.
On the iPhone, try resetting > Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
If you are in the U.S. you can call 1-888-320-3301 to get your balance. -
Can i redeem apple gift card in Pakistan which is bought in US
can i redeem apple gift card in Pakistan which is bought in US ..
Hi...
Apple Gift Cards can only be redeemed in the same country in which they were purchased.
The Complete Guide to Using the iTunes Store | iLounge Article Applies to the Mac App Store as well. -
HT5035 I tunes gift card not showing
I redeemed a gift card I got for christmas and my account is not reflecting it and my purchases are getting charged to my credit card. Where did my gift card go? Why is it not showing up on my account?
Sorry, but what do you mean by "download" a gift card? Gift cards are physical items, not something you "download". If you have an iTunes prepaid card and are attempting to redeem it, take a look here:
http://support.apple.com/kb/HT1574
Regards. -
I redeemed a gift card on to my daughters Itunes account however everything she downloaded came off my credit card. I have now marked this as NONE expecting this resolve the situation, however now when she tries to buy music or apps it won't let her. We can see her balance on the laptop but not on her IPOD Touch 5. Can anyone help?
What message are you getting?
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