HT5035 I tunes gift card not showing

I redeemed a gift card I got for christmas and my account is not reflecting it and my purchases are getting charged to my credit card. Where did my gift card go? Why is it not showing up on my account?

Sorry, but what do you mean by "download" a gift card? Gift cards are physical items, not something you "download". If you have an iTunes prepaid card and are attempting to redeem it, take a look here:
http://support.apple.com/kb/HT1574
Regards.

Similar Messages

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    How do i determine the balance on my I tunes gift card/  Thanks!

    I've searched all day with no results. I emailed Apple finally and they should reply within a day.

  • My little cousin scratched my i tunes gift card with a key and now I am not able to decipher the entire code. Is there any way of still being able to redeem my i tunes gift card?

    My little cousin scratched my i tunes gift card with a key and now I am not able to decipher the code on the back. Is there any way of still being able to redeem the gift card?

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
    Answering quickly, though, see:
    http://support.apple.com/kb/TS1292
    Regards.

  • HT201195 i have i tunes gift card 25$ and  i was trying to redeem but it show incorrect code.

    hi,
    i was trying to redeem my i tunes gift card of 25$ but unable to redeem and it's says incorrect code,
    kinldy support.
    Regards
    Muneer hussain

    How to Redeem a Code  >  http://support.apple.com/kb/ht1574
    Note:  iTunes Gift Cards are only Valid in Country of Issue.
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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    I have over $25 left in my i-tunes account from i-tunes gift cards. However the system keeps trying to bill a credit card rather than accessing the gift card balance first.  Anyone have a similar problem or have some advice?

    Either you're trying to gift content, or the iTunes Store servers are checking the validity of your account, or there's a problem on Apple's end.
    (98232)

  • HT2534 How can I check my balance for my I tunes gift card on my I pad?

    How can I check my balance for my I tunes gift card on my I pad?

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  • HT4463 I got I tune gift cards...I'd like to use them purchasing other items at apple store...BUT they appear geared only to purchase tunes...it keeps referring me to billing information even though I have money in credit

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    Credit balances do not expire. First, make sure you're logged into the iTunes Store using the account ID and password you set up, or used, when you redeemed your cards.  If you are, try signing out of the account and back in.
    If you're sure you are using the correct account and that you're signing in to the iTunes Store, and signing out and back in doesn't help, go to the Purchase History and review your purchases to make sure that you should indeed have a balance left. iTunes doesn't always refresh the balance it shows, so it's possible you spent the money and it just wasn't being reflected in the display, thought it would be unlikely that you spent the entire balance unless you have a credit card on file as well.
    If you confirm that you should have balance left but the iTunes Store isn't showing it correctly, go here:
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    Regards.

  • HT201209 "Does anyone know how to purchase extra gems for the game Clash of Clans with an i-tunes gift card?"

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    Do exactly what it told you to do and contact itunes support

  • My children have both been given Ipod touch. We registered them with a UK address as we live there. They have been given an I-tunes gift card in Australian dollars. How can they redeem them?

    My children have both been given Ipod touch. We registered them with a UK address as we live there. They have been given an I-tunes gift card in Australian dollars. How can they redeem them?

    they need to sign into us store and redeem card.  they cant change country if balance is not $ 0.  no music will be lost off ipod
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    Peace, Clyde

  • HT201195 I tunes gift card

    Hi I am not able to redeem my I tunes gift card. Receiving gift card not activated properly.

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note: iTunes Gift Cards are only Valid in Country of issue

  • HT1349 i HAVE AN i-TUNES GIFT CARD AND 3 OF THE NUMBERS ARE UN READABLE, HOW DO i USE THIS CARD NOW, i HAVE TRIED CALLING i-TUNES, WAS TOLD TO EMAIL THEM , BUT THERE IS NO i TUNES GIFT CARD BUTTON OR ANYTHING TO SUBMIT

    I was given an I-tunes gift card for a present, when I scratched off to see the code 3 of the numers/letters were unreadable, how can I get this information back, I have the card with 3 different sets of numbers on the back of the card??? Please help

    You can not merge accounts.
    Apps are tied to the Apple ID used to download them, you can not transfer them.

  • TS1292 SERIAL NUMBER ON I TUNES GIFT CARD?

    Which no is the serial no?

    Thanks - checked that out - did not find my answer. I have an active i-tunes gift card that i registered in order to use my i-phone to download free apps. However, I am trying to find out if the "free" actually cost a fee against my i-tunes gift card because the i-phone will not download new apps suggesting the gift card is empty. To check the balance on the i-tunes gift card, you need a pin. I don't know where that pin would be, any suggestions?

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