HT5035 I've already redeemed my iTunes card and the store shows I have a balance remaining.  Why isn't that balance credited when I try to purchase songs from iTunes? now?

I've already redeemed my iTunes card and have a balance reflected on the iTunes store.  Why am I unable to buy additional music using that balance?

What happens when you try to buy something ?

Similar Messages

  • TS3297 What is Error 8201 that I get when I try to download songs from iTunes?

    Anyone help?

    See if either of these threads help fix it :
    https://discussions.apple.com/message/17237169#17237169
    https://discussions.apple.com/message/18957739#18957739

  • I redeemed a gift card in the store.  The purchase is not in my store.  Where did it go?

    I redeemed a gift card in the store.  I clicked buy and I was told the item was purchased.  I also checked and the card was redeemed.  However, I can't find the music.  Where did it go?

    On the left hand side panel of itunes there should be a section called "purchased". It should be about in the middle of the pannel. Click on it and your item should be in there. Or you could check the music section of the pannel, and scroll through the list, if you see a song with a check mark next to it it might be the song you just purchased.
         If you were refering to where did your music section in the left hand side pannel go, click on (top of screen) edit>preferences> and you should see a couple list like music,apps, movies etc. each with a check box next to them, click on music if it doesnt have a check mark on it, and the music section shuld pop up.
         I couldnt tell which one it was, but i hope i helped, if i did not, could you take a screenshot and post it, if you do not mind? It would be easier for me to help you out if i did not do so already.

  • When I try to import songs from a CD into iTunes it can't find the titles online.  This wasn't a problem previously, now it is.  There is nothing wrong with my internet.  Any solutions?  Help says try again later but no luck there.

    When I try to import songs from a CD into iTunes it can't find the titles online.  This wasn't a problem previously, now it is.  There is nothing wrong with my internet connection.  Any solutions?  Help says to try again later but no luck there.  I've tried multiple times with multiple CDs.

    To answer the post title FireFox save all downloads automatically in the download folder, which you can find in the Documents folder. If you want to choose where to save your downloads go to tools>options>check always ask me where to save files.
    Secondly, I am assuming you have IE 8 installed as this is the only version that supports this fix that is currently not in beta. Go to control panel>internet options>advanced tab and reset the settings at the bottom. This may or may not fix the problem but it is a good first step.

  • When I try to purchase songs the ITunes Stores says the session has timed out and to check my network settings

    When I try to purchase songs in the ITune Store a message pops up and says my session is timed out and to make sure my network settings are correct.

    I have been doing stuff with my account and my wife and kids accounts all day trying to setup home sharing.  I got that all setup but the whole account access and so on and iTunes store has been horrendous today.  I constantly have been timing out trying to update emails on accounts and change passwords as well as buy stuff off the store.
    So your not the only ones for sure something is going on

  • HT4692 when i try to purchase garageband from the app store,it tells me to contact itunes support...why is this

    when i try to purchase garagrband from the app store it tells me to contact itunes support...why is this

    Have you considered doing exactly what it told you to do?
    Contact itunes support

  • When I try to download songs from itunes it says I have to answer my security questions(which i made a year ago) I can't remember them, and I can't get on my email to reset the questions.. please help ASAP!

    I recieved an ipod 5 for a early christmas present a day ago, I already owned an ipod 4 so i just used my info from that ipod as a back up for my 5g. but now when i try to download music from itunes it says i must use my security questions (which i made over a year ago) I can't remember the answers and i can't get on the email that it sends the reset info to. i don't know what to do and its really frustrating. please help ASAP!

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
    (95471)

  • HT2534 When i am on the part which asks us to put in our credit card and the list it doesnt have none anymore how do i download app when i dont have a credit card?

    When i am on the part which asks us to put in our credit card and the list? thanks if you help (;

    Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

  • I have redeemed a gift card and this is showing as my itunes balance but when I try and download an app it won't let me

    I redeemed a gift card on to my daughters Itunes account however everything she downloaded came off my credit card.  I have now marked this as NONE expecting this resolve the situation, however now when she tries to buy music or apps it won't let her.  We can see her balance on the laptop but not on her IPOD Touch 5.  Can anyone help?

    What message are you getting?

  • TS1292 I have a itunes gift card and I am unable to activate the card and the store clerk did not give me a reciept, what should I do to redeem my gift card?

    I purchased an itunes gift card and I am unable to activate the card and I have misplaced my reciept, what should I do to activate my gift card?

    Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

  • I received a Facebook gift card but when I try to purchase things from my games I'm automatically sent to iTunes. Is there a way to go to the Facebook gift card instead of iTunes?

    I Received a Facebook gift card but when I try to use it to make purchases I'm immediately sent to iTunes. Does anyone know how I can by pass iTunes and use the Facebook card?

    per facebook how to redeem your gift card https://www.facebook.com/help/210241279016563

  • HT201209 I have lost my 16 digit redemption number for an itunes card, and the computer acknowledges I have a remaining credit. How to I recover the number I lost?

    I have lost my 16digit itunes card. I tunes reflects I have a remaining credit on the account. Is there any way of getting the number from I tunes, as it was initially entered to register the credit?

    You can use a paper clip instead of the PIn that came with the iPad.
    http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=54813
     Cheers, Tom

  • I have an iPod Classic and when I try to move songs from my library to my iPod, my iTunes freezes. When I tried to eject my iPod, nothing happened and I had to force quit iTunes. When I unplugged my iPod, all of my songs had been deleted. What can I do?

    After attempting to move songs from my iTunes library to my iPod Classic, the pinwheel kept spinning and iTunes froze. I tried pressing CTRL E to eject the iPod, but nothing happened. I unplugged the iPod then force quit iTunes, but when I checked my iPod all of the songs had been deleted. I tried plugging the iPod back in and slowly moved music over again, but iTunes still froze. I don't want to restore it to factory settings because I am afraid of losing the pictures I have on there and can't figure out how to get them off.

    Are you using a Macbook?
    If all your songs on the iPod are deleted, most likely the photios are gone too.
    Unless you put the photos, via Diskmode.
    To recover the photos that you've put in Diskmode, use Finder to locate where it is in the iPod.
    Try also if iPhoto can locate those photos.

  • I recently transferred my itunes library to an external hard drive. Now I get the error message 'the original file could not be found. Could you like to locate it' when i try to open songs. My iPod syncs ok.

    I recently tranferred my iTunes library to an external hard drive. Now I cannot open songs and get the error message ' The song "***" could not not be used because the original file could not be found. Would you like to locate it'. This applies to all 9742 songs!!. My iPod still syncs ok, but I can't play songs on the PC. Can anyone please help.

    It would help to have more background about your iTunes collection such as if you keep it on an external drive, or if you have moved or renamed anything recently.  iTunes is very sensitive to you renaming or moving files or folders involved with your media.  iTunes only keeps a reference to where a media file is located  and then goes to look for it when you try to play it. If you have changed things since it was added to itunes then it's like me sending you to look for a friend in my addressbook but that friend has moved.
    The other possibility is your computer is starting to lose files.  Again, the computer uses a reference database to tell it where on the drive to look for a file. If that database gets corrupt then it starts losing files.  Use Dsk Utility's first aid to verify your hard drive.

  • I am unable to use iTunes credits for game credits When I try to purchase a box comes up with an error has occurred please try later"

    I am unable to use iTunes credit for game credit purchase. A box comes up with " an error has occurred Please try later" any advice greatly appreciate. Thanks

    mgpainter wrote :
    prince2012 wrote:
    Hi mgpainter
    Welcome to the Community
    Sorry I am not a RIM employee, But still regarding your problem have a look at this RIM Knowledge Base to resolve the error .Try it and see if it resolves your problem : KB25882 .
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Thanks for the welcome and the reply!
    I looked at KB25882 and my settings are good, so that didn't help.
    I had this problem over a year ago, and someone at RIM found a bit set that shouldn't have been set and fixed it (that is my terminology for what happened).
    I am really looking for a way to contact RIM directly.  I hate going through the mill with my carrier to get it escalated to RIM for resolution......  <sigh>
    Hi mgpainter 
                                Most easiest way to Contact RIM is through your Carrier but as you don't prefer that than there is another way of support called Incident Based Support but just want to inform you that its not free.If you want have a try  BlackBerry Incident Based Support .
    Good Luck
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Maybe you are looking for