HT5035 If I purchase something Fromm the App Store can I return it and get credit back
I bought something and it turned out I did not like it so I want to return it.
Can I and get the credit back?
Not likely, as all purchases are final. But you can give it a shot. Contact iTunes Support:
iTunes Support WorldWide
Cheers,
GB
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Do receipts get delivered to your address when you purchase something on the App Store?
When you buy something,does a receipt get delivered to your Billing Address?
Welcome to Apple Support Communities
When you purchase something in the App Store or iTunes Store, you will receive the bill by email, which includes your billing address, your contact information and the order number, but nothing else -
everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???
Readers here are other Users like you. You need Apple Customer Service. call them.
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I want to but something from the App Store and it's not letting it's asking me security questions and I don't remember answers to and I don't remember my confirmation email please help!
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
Somebody please help. I've been trying to purchase Logic Pro for the longest time and my App Store keeps saying, Error try again later. It's really bothering me. I need Logic Pro immediately and the App Store refuses to cooperate with me.
Restart your computer and try again
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I am trying to purchase something on the App Store and it won't allow me to do so
I tried purchasing something to add to the Real Steel App for my son and it won't let me. I have sufficient funds. However, it's my husbands iPad and he had installed the Real Steel App. I thought I had to uninstall it and reinstall it under an iTunes account I created. After doing so it still would not let me make the purchase.
Hi,
I attempted what you suggested and it still denies me purchase of the Real Steel 20 Robot Pack. There is a sale to buy it and I am trying to purchase it before it's over. -
Hi,
Just got the iphone 4s.
can't figure out how to make it request a password to install apps.
kid I babysit bought like 4 of them before I saw what he was doing... can't have that happen again.
thanksSettings > General > Restrictions > Installing Apps > OFF
Settings > General > Restrictions > In-App Purchases > OFF
Settings > General > Restrictions > Require Password > Immediately -
After installing ios6 on my iPod Touch, the App Store disappeared. How do I get it back?
My App Store app was deleted after installing ios6 on my iPod touch. How do I get it back?
Thanks. Changing the restrictions solved the problem.
/Ira -
HT204266 How to purchase something from the app store using multiple forms of payment at one time?
I am trying to purchase Final Cut Pro from the AppStore in multiple forms of payment. And I am just a bit confused as to how to accomplish this. I recieved an Apple Gift card of half the cost of the program, and I wanted to use that then pay the difference of the cost with a credit card. How do I set this up? I need to download the program tonight, so if someone in the community could get back to me ASAP, that would be greatly appreciated.
Settings > General > Restrictions > Installing Apps > OFF
Settings > General > Restrictions > In-App Purchases > OFF
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HT1689 purchased a song in error.. can I undo it and get the song I wanted?
I purchased a song, but it isn't what I thought I selected. It is some cover by someone I never heard of. Can I "return" it and get credit or better yet, get what I really wanted?
All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Why when im going to purchase something in the app storebi my iphone it say review your billing info ileven if what i want is free im so tired of that i have tried with almost six cards
You could try creating a new account without a credit card: http://support.apple.com/kb/ht2534.
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Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?
Have you looked in your email for a confirmation of the new apple id?
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For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?
iTunes Support -
http://www.apple.com/support/itunes/ -
Every time I go to purchase something from the app, a pop up keeps saying I need to contact iTunes for assistance, I don't know why it's doing this and i cannot save my credit cards information
Click here and request assistance.
(86336) -
I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?
Hello, Robke100.
I would recommend trying the steps in the article below.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once these steps are processed, attempt to accept the terms and conditions.
Also, you can make a purchase via the iTunes Store on the computer. This should allow you to bypass accepting the terms and conditions on the device.
Cheers,
Jason H.
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