HT5035 Redeemed $10 gift card. Then gifted $14.99 album to a friend and it charged my credit card the total and did not use the gift card balance!
The gift card was supposed to be charged first, then the 4.99 to my credit card. Now I have an unused $10 gift card, which I wanted to get rid of, and got charged $14.99. I want my money back and I want the gift card used instead.
It's not supposed to. Gifts will always be charged to the credit card; the gift card money is for your use and nobody else's. This includes the purchase of gift cards and certificates, and money used for an iTunes allowance.
(68007)
Similar Messages
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Is there a way to purchase an app from the App store but not use the money I currently have in my iTunes account from a gift card?
The only way I know is to purchase it as a gift.
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HT1689 Where can I find my balance from a gift card.. I did not use the full amount
Where can I find my balance from a gift card.. I did not use the full Amount
My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to)
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Trouble with buying songs using gift card
How was the account created ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will have to enter credit card details - you should be able to remove the card after entering it -
iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening???
Any time you've changed anything in your billing, it does this once to very things.
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I want to gift a season that I have purchased. When I select the season I am not given the gift option, only "you have already purchased this season" Help....I'm trying to give Apple money here!
Another poster said that if you sign out of your iTunes Store account, go to the item you wish to gift, and select "gift" and go through the purchase process, it will then ask you for your account information and send the gift. I haven't tried this myself, but it's worth a go.
Regards. -
Did not receive University Gift Voucher for App Store
I purchased a Mac Book Pro with student discount yesterday from the store in Regeant Street, London. However I did not receive the gift voucher as stated on the link below:
http://store.apple.com/uk/browse/campaigns/back_to_school
How do I claim this gift voucher?
Cheers for you helpI tried phoning them today but it said something about being iPhone only hotline. I am busy all week so I will just go into the store with my receipt next week-end to see them I guess.
I did get the education discount and they took my student card so they must have just forgotten the app store card. Hopefully they will be ok with it...
Thanks for your help! -
I did not get my gift that someone sent to me from appstore
I did not get my gift from my friend need answers
The email your friend has sent to you needs to be the same apple id email you use.
I mean by hours is like 1 or 2.
And your friend can always resend -
Hello there I do not have master card and I have now apple I'd but I could not continue the process in I tunes what could I do.....2 I am from Palestine and the country is not listed..? What could I do....thanks
The reset link will show on your account if you have a rescue email address on it, if you only have alternate email addresses then it won't show.
If the country where you and your iTunes account are isn't on this page (you need to be in a country to use its store) : http://support.apple.com/kb/HT5699
then you can try contacting support via this page and explain that you've forgotten your answers, don't have a rescue email address, and your country isn't on the HT5699 page and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html -
My wife recieved invite event from my PC Outlook. She accepted it, but it never showed up on her iCloud or iCal on our iMac. Then I removed her as an invitee and it did not remove the event from her iPhone. So now she has a event on her iPhone that is not on either her iCloud or iCal. How do I remove it from her iPhone?
1) You asked "Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?" Yes, you have to connect the iPod to that computer and go to the Photos pane for the iPod in iTunes and uncheck sync photos and the click on synce/apply. In the future do not check sync photos.
iOS and iPod: Syncing photos using iTunes
2)
Create a NEW account for using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Then on the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
- Settings>iCloud and sign out and sign in with hers
Contnue to use the commpn ID/account for Settings>iTunes and App stores. -
Error Code, not using a memory card
I cannot send any documents from my laptop to the printer. There is an Error Code that says "Please Use Only One Memory Device At a Time" also the network light is flashing blue.
I am not using a memory card at all, just laptop to printer PLEASE HELP!Hi TE8762,
I would like to help you with the symptoms your printer is experiencing. What model is it? Finding Your HP Product Model Number.
While I wait to hear back from you, please ensure the printer is connected directly to a wall outlet and perform a power reset. To perform a power reset, leave the printer on and unplug the power cable. Leave the printer unplugged for at least 1 full minute then reconnect the power cable.
This alone may resolve the issue, if not let me now which printer it is and we can go from there. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
Is it possible to have two USB drives for the IPad? I want to bring RAW files from my camera through the IPad and out to an external hard drive. One of my cameras has an SD card but the other one doesn't have a card that would fit in any of the camera devices I've seen on line. Realted to this, I bought the IPad camera accessory. Can I put the SD card in the device and also hook the external hard drive to the USB port of the accessory and download from the camera to the hard drive? Can I put Lightroom or the Nikon photo editing software on the IPad? Right now I carry a PC laptop and external hard drives with me on wildernes trips. Internet and WiFi are not available. Because I shoot so many photos and they're in RAW I need to download from the camera to the external drive because I run out of memory on the PC (and it has much more memory than the IPad). I have Nikon NX software and lightroom on my PC. I'd love to be able to reduce the weight I carry by using the IPad to edit my photos each night while on trips. Is this possible and how would I do it? I'd appreciate any guidance.
No, the camera connection kit only supports the copying of photos and videos to the Photos app, it doesn't support copying content off the iPad. For your second camera instead of the SD reader part of the kit, does the iPad to camera cable not work with it for direct transfer to the iPad ?
For Lightroom and Nikon software again no - you can only install apps that are available in the iTunes app store on your computer and the App Store app on the iPad, 'normal' PC and Mac (OS X) software are not compatible with the iPad (iOS). There are some apps that perform fairly basic editing functions that are available in the store, but nothing as sophisticated as, for example, Lightroom. -
I have a G5 mac using ver 10.4.11 and a newer mac using ver 10.8.4 these are networked. using the new mac i looked up my my photo on the old mac. It then said you need to upgrade your library which it did. Now the old mac can not open the photos and say that I need to upgrade my I photo to a newer version. The old mac has no more support from apple in software update so I am not sure where I should go from here. can I use new soft ware with the old mac
The other part of the upgrade message was a warning that once you upgraded you would no longer be able to open the library with the old version which is exaclty what you did and what happened when you choose to continue
The iphoto library needs to be upgraded to work with this version of iPhoto. Your photo library will not be readable by previous versions of iphoto after the upgrade. The upgrade process may take several minutes depending on the number of photos in the library. Cancel or upgrade.
So now your choices are to not use iPhoto with the previous version using it onky with the newer version, restore your backup from before you did this upgrade or purchase iPhoto Library Manager and use it to rebuild the library using the older version of iPhoto (instructions are on their web site) thereby downgrading it (without projects)
LN -
I sent an email from my iPhone 3GS (via iCloud account) with around 16GB of attachment. It slowed down the phone for a few seconds, then appeared to be sent. However, the message is now not in the sent box, and I can't see an outbox at all. Any ideas?
That changes things a little bit , login to icloud.com and see if you can find it in your sent folder.
If it is there you did send, just need to wait until you phone syncs "sent folder" perhaps on wifi.
If it is not, then I would say it is lost and you may have to send again. They have 20 megs limit, so make sure that message plus attachment is under that limit. -
photoshop cs6 error "could not use the type tool because the target channel is hidden. happens when im typing in photoshop, go to another layer and then come back. can't alter text at that point. i really need to get thsi figured out. thank you.
You may have answered my question. I AM using the 64bit version of Illustrator CS6. I had no idea there were bugs in it that affected paths copied and pasted from Illustrator to Photoshop.
A bit more about what I'm trying to accomplish... I'm trying to follow Deke's tutorial (http://www.deke.com/content/dekes-techniques-018-creating-a-3d-pie-chart) which is already difficult since so much has changed between CS5.5 and 6, but then on top of that, I keep getting errors!
So I created the pie chart exactly as he shows and copied and pasted into Photoshop exactly as he does. Before submitting this post, though, I tried drawing just two very simple triangle shapes, copying them both and pasting them into Photoshop as a shape layer. The shapes weren't overlapping, but they were a part of the same shape layer just like the pie chart tutorial.
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