HT5035 Why is my credit card info needed if I have an iTunes balance?

Why is my credit card info needed if I have an itunes balance?

It is part of the Verification process.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.

I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.

Yes I know it's free, but Im trying to find out how to download it and install, but I keep getting account review and asked for CC details as I have no CC I can't get the download or install it, any help please, what i don't understand is why would I be asked for CC details if it is a free download ?? i just want to know is there anything I can do.

HT1918 why is my credit card being charged when i have money from an itunes card

why is my credit card being charged when i have money from an itunes card

When its around the holiday season the purchasing system some times gets a lil thrown off and wont recognize the gift card on the account. But its easy to get fixed.
Just contact iTunes uspport with this link and they will revert the charges to the gift card:
http://www.apple.com/lae/support/itunes/contact.html

HT201359 why is my credit card being used when im using a iTunes gift card

why is my credit card being used when im using a iTunes gift card

To Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact

Why is the mac app store asking for credit card info when i already have 40 on my account from gift cards

i just redeemed a card for 40 dollars and my account says i have 40 but when i download a 40 dollar app it asks for credit card info? why? i already have the money why does it need credit card info?

To verify your identity.

Wrong credit card info needs updating to pay yearly payments for 100 GB online storage

How do I get the new credit card info into my account detail. I have tried for hours but have not found how to make this entry. Don T.

This is a user to user forum: you aren't talking to Apple here and we can't help you. You need to contact Support. Go to https://expresslane.apple.com ; select 'iTunes', and then 'iTunes Store'.

My credit card info needed updating and now it says to contact apple support?

How do I contact apple support to set up my credit card information? I received a email that my account was changed and it wasn't me so I reset my password and attempted to enter my credit card info for my account. It kept saying account not verified and now it won't let me do anything and says contact apple support. How do I do that?

Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT204053 I am having problems confirming my entry info. I want to pay from my account and it wants me to pay by credit card. I want to pay by my gift card. I entered my code successfully and it wants me to submit my credit card info. Do I have to do that?

I am having trouble using my gift card to pay for a download. The prompt asks me to provide my credit card info. I do not want to pay by credit card so how do i respond ot that screen?

no, purchases are tied to your itunes account. you wont have to pay
-mvimp

When updating credit card info I get message to contact iTunes support

When I try to update credit card I get a message that says to contact iTunes support. I'm not able to make purchase unless I use a iTunes card. I would like to be able to use my credit card. I read somewhere that it could be that my account is locked.

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I don't have a credit card, and I don't have a itunes gift card, but I do have $20 registered to my account. I can't buy anything without "verifying my payment information"???

Everytime I want to buy a song on itunes it asks me to verify my credit card or put in a gift code. If I ALREADY bought $20 worth of gift codes why do I have to verify my freakin payment information. This is rediculous. Why can't there be a "none" option??

In this Link:
http://support.apple.com/kb/HT1918
See this Section
To update your name, billing address, or payment information, follow these instructions:

TS1292 When I go to purchase my song, I don't get the option to use my itune card balance, it only asks for my credit card number, even though I have a $15 balance on my itune card

When I go to purchase my song I don't get the option to use the balance that i have on itune card, it only gives me the option to use my credit card

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

App store keeps asking for my credit card info for free apps!??

Every time I go to get a free app, I keep getting asked for my credit card info to be updated. If it's free, why is my credit card info needed!?? I don't want to get charged, so I cancel out of the credit card request, it's not worth trying to get unwanted charges taken off. I would write to Apple but for some strange reason they refuse to use email for help. So, guess I will just try here.
Thanks,
Jim

Hello All,
Even I do faced same issue on my iphone 5 recently, because I had updated my credit card details while purchasing 'whats app'. Later on if I try do down load free apps, it started asking me verify payment info..I got frustrated and tried to remove apple id and create the same id and reset networksettings, but issue not resolved.!!
Possible scenarios of it occures:
1. While creating your apple id you might have given credit card info an dlater that got modified/expired
2. Once you buy anything by using credit card that info will be updated to your apple id, so it asks every time
Resolution:
Just remove your credit card details from payment information
setting > icloud > account > payment information -- remove ur credit card info , done done
Then try to download free app, it will only asks for apple password, It will not ask for 'payment verification'
Thank you
Krish

Why am being asked for credit card info for a free app of the day?

IIf an app of the day is free why am I being asked to update my credit card info?

If you have a credit card on your account then it has to valid and its details correct.
If this is the first time that you've tried to use the account in the store then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

HT1918 I updated my credit card info and it tells me I need to contact iTunes support ?

I updated my credit card info and I get a contact iTunes support message to finish transaction

You need to do as requested and Contact iTunes Customer Service...
Use this Link > Apple Support iTunes Store Contact

HT3702 I would like to remove the credit card info from my account and only use iTunes prepaid cards. How do I take care of this and make sure that payment will be taken from iTunes cards? Thanks

I would like to remove credit card info from account and only use iTunes prepaid cards. How do I take care of this and make sure payments are takin from the iTunes cards? Also, I need to change my last name and address on account.

Hi Alexis ...
I need to change my last name and address on account.
Help here > How to change the name you use for your Apple ID
I would like to remove credit card info from account and only use iTunes prepaid cards.
Help here > Create an iTunes App Store account without a credit card

HT5035 Why is my credit card info needed if I have an iTunes balance?

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