HT5058 my iphone quit syncing with icloud.  was working great and just stopped??

my iphone quit syncing with icloud and outlook.  it was working fine

Do you have an Exchange account?

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    jill257 wrote:
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  • IPhone not syncing with iCloud

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  • IPhone wont sync with iCloud???

    Hi all....Can anyone help???
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    smginoz

    Hey there smginoz,
    It sounds like your iCloud calendar is not syncing to Outlook and neither is your Outlook syncing to iCloud. I would use the Outlook troubleshooting from the following article to help you resolve the issue:
    iCloud: Troubleshooting iCloud Calendar
    http://support.apple.com/kb/ts3999
    Troubleshooting on Microsoft Windows (Microsoft Outlook)
    If you're having trouble with iCloud Calendar on a PC (with Outlook 2007 or later), try each of these steps, testing after each to see if the issue is resolved.
    Note: iCloud Control Panel does not support Outlook 2010 Personal Edition. When using iCloud Control Panel 2.0 and later, iCloud Calendar event descriptions in Outlook 2010 do not support text formatting (bold, italics, or underline), HTML, images, or attachments. The contextual menu (right-click) has also been disabled.
    Verify that you are using a Windows configuration supported by iCloud.
    Make sure that your computer is online. Attempt to view www.apple.com. If you can't connect to the Internet, your iCloud calendars and events will not update in Outlook. Learn about troubleshooting your Internet connection.
    Open a secure website to test if ports 80 and 443 are accessible. Outlook requires port 443 access to iCloud to push and fetch updates to and from the iCloud Calendar servers.
    Verify that your iCloud member name is entered into the iCloud Control Panel window. Learn about setting up iCloud on Windows.
    Close and reopen the iCloud Control Panel.
    Make sure that iCloud is not your default account in Outlook:
    In Outlook 2013 and 2010, select File > Info > Account Settings > Data Files. If iCloud is listed as the default account in the Comments column, select a different account and click Set as Default.
    In Outlook 2007, select File > Data File Management > Data Files. If iCloud is listed as the default account in the Comments column, select a different account and click Set as Default.
    If you recently made changes in Outlook and they are not updating on your other devices or vice versa, click the Refresh button in Outlook.
    If needed, there are additional steps to try within the article.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

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