HT5085 An audiobook I purchased is not showing up in my library, but it is on my purchased list.

The audiobook disappeared after I updated the OS. I bought the book on my phone and never saved it to my computer. I just want to redownload it.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Similar Messages

  • HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

    I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
    The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
    But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
    When I search for those song in my library, it shows that I do not have them:
    But if I go to the iTunes store, I get the play button and not the price of the song:
    This is what things look like from my phone's side of things:
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    Hi Petrafin,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots.
    You can download your purchases directly to your computer.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    Cheers,
    - Judy

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    Hi there jgregov,
    You may find the information in the article below helpful.
    Download past purchases
    http://support.apple.com/kb/ht2519
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  • Please Help! TV shows show up in my library, but not on iPod

    I downloaded 3 TV shows which I watched on my iPod. They were in the "recently added" folder, but I couldn't find them elsewhere.
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  • Why does new music downloaded on one device not show up in the library of the other device?, Why does new music downloaded on one device not show up in the library of the other device?

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    Hi Bev5638,
    Welcome to the Support Communities!
    The article below will explain how to set up Automatic Downloads for your computer and devices.
    iTunes Store: How to enable Automatic Downloads
    http://support.apple.com/kb/ht4539
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  • Ipod will not show up, in iTunes library please help.

    Ipod will not show up, in iTunes library please help.
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    Hello Stephen19wfwake,
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    For more information on this, take a look at:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
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  • I bought a CD and it charged me for it and said it downloaded it but it's not showing up in my library...

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  • I just bought music that is not showing up in my library.

    I bought music in the iTunes store but it's not showing up in my library. It is showing up on my devices though. What the...?

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