HT5085 Cannot watch purchased movies on iPad

For my country, iTunes iCloud doesn't support movies. Currently, I'm not able to watch my purchased movies on iPad (suddenly something went wrong and they're visible, but unavailable...). How can I have my them back? Thanks

Greetings Shamshin,
Welcome to the Apple Support Communities!
I understand that you would like to watch previously purchased movie on your iPad without being connected to a Wi-Fi network. In this situation, I would suggest reading over the attached article that explains how to download your movies from the cloud so that they are on your iPad locally and will not require Wi-Fi. If these are the steps your are already going through and you are still required to be connected to a Wi-Fi network, please let me know.
Download past purchases - Apple Support
Cheers,
Joe

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Since upgrading to the new OS this morning, I have been unable to load iTunes Store purchased movies to my iPad. In fact, after I loaded the new system, I lost all of the movies on my iPad. It did allow the movies that I've ripped from my collection into iTunes to stay on the iPad. Any suggestions?

Are the movies still in iTunes on the Mac - if they are sync them again. Make sure that they are selected to sync and that the sync movies heading is selected as well.
If the movies are in iTunes and you already tried to sync them with no success - Are you using the same Apple ID on the iPad that you are using in iTunes on the Mac and would that be the ID that you bought the movies with?
If you live in the U.S., many movies can now be downloaded again from iTunes at no charge as long as you use the same Apple ID that you used to buy the movies. You can download them again in the purchased tab of the iTunes Store on the iPad - tap on the View Movies Button in the upper left corner and your purchased movies will appear. Tap on the cloud icon to download them again.
You can also download them again in iTunes on the Mac and sync them back to the iPad.

HT201611 probably will never rent anything from itunes again. I rented a movie on iphone but cannot watch it on my ipad or macbook. this is ridiculous..and i am dissapointed. and the 2 days expiration is another absurd thing. again, dissapointed.

probably will never rent anything from itunes again. I rented a movie on iphone but cannot watch it on my ipad or macbook. this is ridiculous..i am very disappointed. and the 2 days expiration is another absurd thing. bc i typically dont have the time to watch a 1 hour and 30 minutes movie but will watch a little every morning for a week to finish. this 2 day expiration force me to waste my time watching the movie. very, very dissapointed. next time ill rent from google. this kind of mistake should not be made by apple.

Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
http://www.apple.com/emea/support/itunes/contact.html
As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

Can you watch a rented/purchased movie on iPad 2 when NOT connected to wi-fi(airplane)

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Hello kmb_cb_lb
If you cannot get your rental to play, then report the issue to the iTunes Store to get it resolved or refunded.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

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Disclaimer - For me the Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture very different from that found in most 1st world nations, such as that in the two dominant North American countries. Written language has no tone. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Just users here, no one from Apple.
You can tell Apple here;
http://www.apple.com/feedback/itunesapp.html
Movie Rental FAQ;
http://support.apple.com/kb/ht1657

Cannot sync iTunes purchased movies to iPad 4/Apple TV

I'm getting sick and tired of iTunes issues that have been reported time and time again, but don't seem to get resolved.
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Technical: iTunes version: 11.0.5, Mac: MacBook Pro (late 2008) with 8GB RAM running OSX 10.8.4, iTunes Library running on TimeCapsule (currently 680GB in size). iTunes manages locations and files.
S.I.V. (Sphincter Irritation Value): 9.6 (out of 10) - this issue costs me a fortune in lost monthly download allowance as I frequently end up downloading the same thing twice.

I belive the Apple TV (both current version and previous version) only have 8GB of cache, so this is less than what most people would have in even the basic iPad model (16GB). But the Apple TV is designed for streaming from another source (iTunes server for rented movies, your Mac over iTunes sharing, Netflix server, etc.) The iPad is designed for WiFi streaming but due to agreements with the cellular carriers, they don't want to host all of that bandwith for streaming movies over their data networks. At least, not at this time. Perhaps that will change with 4G? Even so, that level of data use will probably be expensive. It would be more economical to buy an iPad with more RAM next time (or trade up -- I sold my old iPad on Amazon for almost what I paid for it and got the model with more RAM).

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Go to "Settings." Select "videos." Then select "show all videos." This way it will show all your purchases, even the ones truly in the cloud that you have not downloaded to your iPad. Then go into your "Videos" Select the movie you want, then instead of seeing a watch icon, it will give you the icon with the download from the cloud sign in the upper right corn. So far so good. It's not really a fix, but a way around, until the issue is dealt with by apple.

Cannot transfer rental movie to ipad, itunes thinks it is already transferred to another device

Hi,
Hopefully this is pretty straightforward. I downloaded a movie rental from iTunes store. When I attempted to move to my iPad (via manual sync) I got an error along the lines of the following: 'Cannot transfer movie rental as it is already transferred to another device'. I have rented movies multiple times from the iTunes store and did not encounter this issue. My laptop is authorized (I double checked). Correct me if I am wrong but if the rental appears in the iTunes library then technically it is not transferred.
Thanks in advance!

gmcsherry wrote:
Correct me if I am wrong but if the rental appears in the iTunes library then technically it is not transferred.
I have purchased but never rented movies but from what I have read, your assumption is correct. Once you move the rental to an iDevice it should disappear from iTunes.
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV, iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4, iPod touch (4th generation), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
Taken from this website....
http://support.apple.com/kb/ht1657

HT5085 Cannot watch purchased movies on iPad

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