HT5085 hi, i bought itunes match yesterday, and i can not connect with the server. Error 4010 appear ever time when i want to entry on Itunes match.Thanks

i bought itunes match yesterday and i can not connect with the server. Error 4010 appear every tiem when i want to entry on itunes match.
Thanks

Here are some things to try:
Close itunes
Check your internet settings.
Control Panel – Internet Options – Advanced
Check SSL 3.0 and TLS 1.0
Uncheck “Check for server certificate revocation (requires restart)”
Click Apply
Click Okay
Open itunes and try again
And, you don't need to turn off the firewall, just add itunes and itunes helper to your security software firewall.

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I downloaded the new iOS6 and now I can not connect with the iTune or App stores. My wi-fi works.

I downloaded the new iOS6 update to my 4s and now I can not connect with the iTune or App store. How do I fix it? My Wi-Fi works fine.

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

HT1369 why is my ipod can not connect with the i tunes store and can not sync

Dear apple,
Please kindly help me because my ipod can not connect with the i tunes store and can not sync either

Follow through: iTunes for Windows: Device Connectivity Tests
That link, also contains other links that may be related to your problem and/or to your solution.
Hope this helps.

Itunes can not connect with the Itunes store

Every time I try to connect to the ITunes Store an error pops up : Itunes can not connect with the Itunes store. I have downloaded the updated software and have access to the internet. Anyone ever run into this problem?

If it still has problems after trying the steps above, try resetting Winsock. It looks like it worked for a few people in this thread -> With iTunes 10.4 I can access iTunes store.
MTG68 wrote - In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator". Once it opens, type in the following command...
netsh winsock reset
hit enter and it should say something like winsock reset successful now reboot your computer.

I receive an error message0xe800007f iTunes can not connect with iPhone unknown error

i receive an error message, " itunes can not connect with iphone , unknown error
" 0xe800007f
i have mac mini with lion os and iphone 4s

Make sure you have the latest version of iTunes. You can download it from here -> http://www.apple.com/itunes/download/
If that doesn't work, check out this Apple article -> iOS: Unknown error containing '0xE' when connecting to a Windows PC

I have Firefox 10.0.2. and OSX 10.6.8. and the latest PDF adobe reader, and still can not open with the browser PDF files.Can someone help,pls?Thanx

Dear Ones,
I have Firefox 10.0.2. and OSX 10.6.8. and the latest PDF adobe reader, and still can not open with the browser PDF files.Can someone help,pls?Thanx

see if this is helpful : [http://support.mozilla.org/en-US/kb/Opening%20PDF%20files%20within%20Firefox Opening PDF files within Firefox]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Trying to set up my brand new MacBook Pro and it does not connect with the wifi network I have selected for this purpose. Nothing wrong with the wifi as both my iPad and iPhone are happily connected. Suggestions for connecting to the wifi network accepted

Setting up my brand new MacBook Pro and it will not connect to the wifi network. Nothing wrong with the network which is happily working for my iPhone and iPad! Suggestions accepted for making this connection.

Fixing this is a two step process:
1) System preferences > WiFi/Airport ...
... check [√] Ask to join new networks
"Known networks will be joined automatically.
If no known networks are available, you will
be asked before joining a new network."
2) Remove unwanted networks from the list of "known" networks under
System preferences > WiFi/Airport > (Advanced) > | Airport/WiFi pane ...
Close the window and save changes. If no joy, do a restart to ensure you are playing under the new rules.

Just got a new router and now my ipad 1 says it can not connect to the server, even though it says that it is connected to wi fi

Just put in a new router and now my ipad 1 will not connect to the server. It is connected to the wifi though. Does this mean my ipad is too old? Any suggestions on what to do?

You may not really be connected to your WiFi network.
Your router may not have given your iPad a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

TS1470 Hi we are all connected to the same iTunes account . My daughter and I received new phones yesterday and now can not connect. When we put our apple ID password in it then asks us to answer our security questions. Which was the ones we did not selec

Hi my daughter and I both received new phones yesterday. We are both connected to the same ITunes account . When we now go in to buy a song or app it is asking us to complete a security questions but the questions it is asking is not the ones either of us selected in the first place.my daugher has the iPhone 4 and I have the new 5

Hello, Dannielle.
This article will help you reset your security questions as long as a rescue e-mail is added to the account. If one is not attached then contact us at https://expresslane.apple.com/.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers,
Jason H.

Updated my ipad yesterday and today can't connect to the internet by wifi or cellular. Have tried on 2 different wifi routers, one by Verizon and another by Comcast. updated 2 iphone 5S and ipad mini today and all 3 work fine. Any suggestions?

Updated ipad yesterday to 7.0.6 and now can't connect to internet. Tried cellular, Verizon and Comcast. Updated 2 iphone 5S and ipad mini today and all work fine. Any suggestions?

Has the unit EVER been jailbroke?
If "No," first try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

Updated to ios7 and lost the iMessage and FaceTime as they can not connect with the net?

I have updated my iPad to ios7 and since the iMessage and FaceTime can not cone connect to the internet and keep tell me that try when you have internet connection

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

Safari 6.1 freezes and then can't connect to the server when I refresh the page

Hi everyone.
I have a Mid 2010 13" Macbook. It is running the following..
Processor: 2.4 GHz Intel Core 2 Duo
Memory: 4GB 1067 MHz DDR3
Graphics NVIDIA GeForce 320M 256 MB
Software OS X 10.8.5 (12F45)
Hard Drive: 320GB
Recently Safari has been acting up. Everything will be working fine but then it will freeze and when I switch to another tab that tab will be white, as will all other tabs when I switch to them. When I refresh the page it force refreshes all other pages but on a lot of the pages (Facebook, Twitter, google, Gmail, mostly things with a password I think) it says that it can't make a secure connection to the server. I tried switching to Chrome and the same thing happened and then I switched to the Guest User and the same thing happened.
It has also been telling me that I have no more space on the startup disk but I'm not sure how that can be the case. I currently have 272GB free of a 319GB hard drive so I'm not sure what the problem is here! When I restart the mac everything is fine again but I have noticed it is taking longer for the mac to start up now. I have repaired disk permissions, I have reset Safari and cleared the history. I have downloaded OmniDiskSweeper and it has told me that the highest usage is in Spotify caches and my Gmail folder. So I deleted the Spotify caches and deleted all my emails. I then tried to delete the mail folder in Finder but when I do it just builds itself back up again.
When I used Disk Utility to verify the disk it found no issues.
I tried to shut down and restart it to run the hardware test but it doesn't boot up, it just takes a lot longer to reach the log in screen.
I don't know what else to try! Any help would be welcomed.

Try this DNS server ..
Open System Preferences > Network > Advanced > DNS
Click + and type:
208.67.222.222
Click + again and do the same.
208.67.220.220
Click OK.
Quit and relaunch Safari to test.

I have a 4th gen iPod touch and I can not connect to the Internet even though my iPad works and my computer let's me get into the Internet. It gives me a message cannot to server. Please help I have tried to reset it but that does not work

I have a iPod touch 4th gen. And I cannot get into the Internet I get a message that say cannot connect to server. The other computer and my iPad still work with the Internet . I have reeked to reset it but that does not work. Please help me.

I do not know wat "reeked to reset" means.
Try the following:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Power off and then on your router.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

We have a new mac book and i can not connect to the internet

I am setting up a new mac book and the wireless is not connecting to the internet. I have gone to airport express in utilities but it does not give me any options for set up. I have a mac and we use wireless with a dsl modem.

OS X: How to troubleshoot Wi-Fi connectivity
If your Mac is new you should call AppleCare. Telephone support is free for the first 90 days of ownership.

My macbook pro, iphone, and ipad can not connect to the internet simultaneously. However my room mates computers that are not apple products are connected to the internet.

Occasionally my macbook, iphone, and ipad would not be connected to the internet at the same time. However, when they can connect, all three are connected at the same time. It is not my internet because my room mates computers are connected to the internet the whole time without any problems. When I can't connect, I can still see the network name on th wifi network search. However, when I click connect, the only message that pops up is can not join network.

Hi Lao3262,
Thanks for using Apple Support Communities. These articles have troubleshooting steps for issues with Wi-Fi on Macs and iOS devices respectively:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Cheers,
- Ari

HT5085 hi, i bought itunes match yesterday, and i can not connect with the server. Error 4010 appear ever time when i want to entry on Itunes match.Thanks

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