HT5085 I can not find my purchased movies and music

I did a file clean up and after that I was not able to play music or watch movies.
the message I get when I click on movies or music is can not be used because original
file is not found. would you like to locate file. when I click to locate file, the message I Get is file not found.

What did you 'clean up' ? It sounds like you deleted your music and films from your computer - since doing it have you emptied your computer's recycle bin/trashcan, or are some/all of your music and/or films still in it so that you can put them back ?
If not then you might be able to redownload some/all of your past purchases - what you will be able to redownload will depend upon whether you've moved countries since buying them (you can't potentially redownload another country's purchases unless you return to the country), and whether the rights-holder has removed them from the store. What you can redownload will show via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage. If you still have the item listed in the Music / Movies part of your library then iTunes will assume that you still have them somewhere and won't show the cloud against them in Purchased for redownloading - you will need to delete those entries (where you are getting the 'unable to locate' message when trying to play them) from your library for the cloud icon to show against them in Purchased.

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HT201272 itunes can't find my purchased audiobooks and music from last year?

Hi,
I have recently updated my itunes, and had to re-add my Library. now I cant seem to find any of my purchases that I've made? I've also searched my computer and cant find anything?
please help! I've spent alot of money on these.
thanks very much for your time
Nicko Lunardi

Download Past Purchases
http://support.apple.com/kb/HT2519
NOTE:
AudioBooks are a once only download. It is the Users responsibility to back them up.

Why I can't find recently purchased movie in iTunes Store?

Why I can't find recently purchased movie in iTunes Store?

Hi - you are not alone in this. I've had the same problem, and apparently so have others. I'm also following the discussion:
Re: Purchased music does not appear in my "Music Library"
Posted: Jan 5, 2011 5:06 PM in response to: Bryan Berman
Hopefully we will find the solution!

My purchased TV shows are on Apple TV, but my purchased Movies and Music is not, what gives?

My purchased TV shows are visible on Apple TV, but my purchased Movies and Music are not, what gives?
From Apple TV menu, I used to click on "Computer" and choose my laptop and I could watch TV, Movies, Photos, Music, whatever....
but now the "Computer" button incorrectly tells me that Home Sharing is turned off (which it isn't) and I can't find my purchased movies anywhere. Plus, it appears that I can't listen to music without iTunes Match which costs $25 a year... any advice out there?

I don't believe Apple is currently listing purchased movie content, like they do with TV episodes because of licensing restrictions. Big Movies views that as a streaming service, and not purchased content, so it is licensed differently.
As to your Home Sharing, there has been no change there. You can still Home Share your videos, photos, music from your computer that has Home Sharing turned on. Keep in mind iTunes needs to be running on that computer at the same time.
Also, one in awhile my computer is on, but it does not show under Home Sharing on Apple TV. When this happens, I do a hard boot (unplug from power and plug back in) of the Apple TV, and also restart my computer. Something happens once in awhile that it loses that connection. I haven't troubleshooted more than just doing a reboot. Obviously there is a root cause, but it doesn't happen to me enough to worry about tracking it down.

HT1296 Im not able to download movies and music purchased from my iTunes on my iPad iOS 6.1. The download begings to show and once the dowload appears 100% done, I get a message "unable to download". please help

Im not able to download movies and music purchased from my iTunes on my iPad iOS 6.1. The download begings to show and once the dowload appears 100% done, I get a message "unable to download". please help

You have to have an internet connection, either wireless or through a computer with iTunes. When you choose Software Update you can only update to the latest version for your iPod Touch, iOS 6.1.6

Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
Click to view full size
Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT

I can't find iMovie on my mac any where though it says on the app store it is installed I can not find it to open and use, someone help ?!

I can't find iMovie on my mac any where though it says on the app store it is installed I can not find it to open and use, someone help ?!

Welcome to Apple Support Communities
Open a Finder window, select Applications in the sidebar and look for iMovie. Make sure there are no external disks connected, and if so, disconnect them, open the App Store and install iMovie.
You can also use Spotlight to look for iMovie, so press Command and Space keys and type iMovie

I downloaded the latest version of iTunes and I can not find where to put the music without any synchronization

I can not find where to put new music.
Thank you in advance.

When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
After updating te ipod see if there is a change in results.
PS: make sure the device is active while syncing so keep tapping the screen.
Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod

How to redownload purchased Movies and music

my old computer was stolen and the itunes library that was purchased was placed on it. How do i redownload the purchased movies and music to a new computer?

Thank you for your imput it is helpful.
Unfortunatly i did not properly back up. I am learning the value of personal back ups. I now own a time capsule and am backing up properly. I still want to take further steps. After all of these years i am seeing some more advantage to saving some files on an internet site server as well.
as i learn more about the apple world and things like 'me.com' maybe i can be much better prepared in the future.
Any tips you may have for me in this area would be appreciated.
drmgtr2

HT1203 Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? Do I need a home computer,

Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? How do I sync all the devices to have the same music and apps?

You can set up an iCloud account on each one (the SAME iCloud account using the same AppleID on each) and then sync via iCloud.
http://support.apple.com/kb/HT5262\
However, an iCloud backup nor sync contains purchased content - that is available for redownload from the iTunes and App stores (so no need to waste iCloud space storing it for you).
So, for purchased content, you will have to download it on each device - just use the same AppleID and download each item on each device.
Without a computer to aid the sync'ing, downloading the purchased content on each device is the only way.
P.S audiobooks cannot be re-downloaded once purchased (all other content can be), so without a computer to save, store and move the audiobook files around, you will only be able to put those on one device - the one you first purchase it on.

Hi! How do I reinstall iTunes software without losing my purchased movies and music?

Hi! How do I reinstall iTunes software without losing my purchased movies and music?
Thanks anyone!

Just reinstall. Unless something's seriously wrong with your computer, you won't lose any content or settings. Of course it's always wise to have a backup before you make any changes to your computer.
Might I ask what problem you're experiencing that you think will be corrected by reinstalling iTunes?
Regards.

HT1657 I can not find my rented movie on my iPhone or Mac Book, says I purchased it. Where did it go???

I rented a movie on my IPhone from ITunes. I plan to watch it on the flight home. HOWEVER, I can not find it anywhere, in ITunes. Not though my phone or computer. I waited a couple of days to see if I was charged through email. Nothing. So tried again to rent it, ITunes is telling me I have already rented it. So, I looked in my account and they charged me. So the BIG question is where is my movie. I'm leaving tomorrow, any ideas would be GREATLY appreciated.
c....

Welcome to the Apple Community.
Did you look in the video App.

HT203167 I can not find previous purchases

I can not see previous purchases ,and I can not up date any apps

If you are trying to see your purchase history then you should be able to do that on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu.
If you are wanting to re-download past purchases then not all content types can be re-downloaded in all countries (e.g. music, films, tv shows can't be re-downloaded in all, and audiobooks and ringtones can't be re-downloaded anywhere), but what you can re-download whould show in the Purchased tab in the iTunes and App Store apps, and via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.

I can't find some tv episodes and music that i purchased.

I've followed the HELP instructions to check iTunes Media nad Purchased areas but I can not find some thigns that I purchased. They appear with an exclmation point in front of them. Can anyone help me find them?

Hey there,
If you know what music is not showing up on your iPod, find it in your iTunes library. Right-click the song or group of songs you know are not showing up on the iPod under Artists and choose +Get Info+ from the Menu. Once that window pops up, make sure there is NO check mark next to Compilation. Hope this helps. Let me know.
B-rock

HT201441 I can not find the previous owner and ask them the Apple ID!

what van I do if can not find the previous owner???

If you have bought a second-hand iPhone and the previous owner has locked it, only he can unlock it as indicated in the Help page you came here from. If you cannot contact him you will be unable to use the phone; there is no way round this.

HT5085 I can not find my purchased movies and music

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