HT5085 iTunes Match not working

All of my tracks in iCloud that are not on my computer aren't showing up when I log in to iTunes Match.

Hello MisterQuint,
Thanks for using the Apple Support Communities. I understand that you are experiencing issues with iTunes Match on your MacBook Air. Have you checked out the troubleshooting steps in the following resource? If not, I’d definitely give those a go:
How to troubleshoot iTunes Match - Apple Support
https://support.apple.com/en-us/TS4054
Cheers,
Matt M.

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HT5085 iTunes Match not working on iPad

I have an iPad and an iPhone both in iCloud and iMatch. The iTunes Match button on my iPad will not stay on and therefore library on iPad is not current. Can someone tell me how to ensure iTunes Match works with my iPad as well.

Hey tweb1216,
Thanks for the question, and welcome to Apple Support Communities.
It sounds like you may be having some network connectivity issues, which would explain why your Wi-Fi enabled devices are encountering the problems. It may be good to run through the following network troubleshooting articles:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Apple TV: Troubleshooting wireless connections
http://support.apple.com/kb/HT1595
Also, you may want to check out the recommended settings for Apple devices:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Thanks,
Matt M.

HT5085 iTunes Match not working on Apple TV?

I am unable to connect to Match since updating ATV to latest OS. Fine from my iPad?

Hi Darth.
A lot of people are having these problems since the recent software updates to iTunes and the Apple TV.
You can report the problem here - the more of us that tell Apple about it, the more likely they are to fix it. You could also send a short email headed 'Apple TV update problems' to
That might make them acknowledge the problem.
<Email Edited by Host>

Music/iTunes Match not working properly since update to iOS 7

Music/iTunes Match not working properly since update to iOS 7

Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

ITunes match not working on any device?

I cannot get it working at all. When I try to enable on my iPhone it pops up the cloud and loading bar, then disappears almost straight away. If I try to load on Apple TV it says "there was a problem connecting to iCloud. Try again later" If I try on my Macbook it will send results, but will have the cloud with lightning bolt suggesting match is down...
Yet if I got to the iCloud status page everything is apparently fine and should be working. I cannot believe all 3 of my systems are wrong. I even did a full reset of my phone to be sure and still won't work.

iTunes Match has a series of updates / fix underway in the background, sadly no annoucement from Apple to cover. Suggest as a short term free alternate Google Play Music and the gBeats app on IOS - it just works for up to 20000 Songs.
iTunes Match is working in the UK but can be unusually slow, certainly it can not be relied upon - a great pity.

ITunes match not working after restoring device

Hi!
I enabled iTunes Match on my iPhone 4.
I downloaded some songs to keep them stored on my device.
All worked like a charm.
I restored my iPhone 4 to correct some issue, but now the songs I downloaded doesn't play!
All my iTunes Match is working, except for those songs.
They still appear as downloaded on my device, if I tap on them, they appear as playing, but there is no sound, nor the playing bar goes on.
If I connect the iPhone to iTunes Mac via USB, this songs don't appear in the list.
How can I fix it?

iTunes Match has a series of updates / fix underway in the background, sadly no annoucement from Apple to cover. Suggest as a short term free alternate Google Play Music and the gBeats app on IOS - it just works for up to 20000 Songs.
iTunes Match is working in the UK but can be unusually slow, certainly it can not be relied upon - a great pity.

HT5085 iTunes Match not upload songs.

iTunes Match not upload songs.
Done "Step 1: Gathering information about your iTunes library" and freeze.
Please advise how to solve this problem.

you are not alone
iTunes Match doesn't upload my songs?
Match process stalling out at end

My iTunes match not working on my iPhone. Anyoine able to access theirs on an iPhone?

I was informed by an Apple representative that match won't yet work with ios devices becuase it is still in beta testing. Has anyone got itunes match to work with their iphone?

On the east coast in NJ. Cannot access iTunes Match on IOS device or on Apple tv. If I am on wifi, I cannot play any music on my iphone or apple tv. Even those songs downloaded to the iphone wont play. But if I turn off the wifi, then those songs on the iphone will play. On the apple tv, no music from iTunes Match will play. Also failing on my MacBook pro. This needs to get fixed soon.

HT4914 itune match not working with cellular date?

I just got my iPhone 5 and itune match only works when you connect to wifi and I turn on use my cellular date?

Hi rulffers,
From your post I understand that you're unable to play songs from iTunes Match on your iPhone. To troubleshoot this issue please follow the steps in the article below.
How to troubleshoot iTunes Match - Apple Support
Have a great weekend,
Alex H.

Itunes Match not working on Iphone 4 after update to IOS 5.1

Hello,
Itunes Match has never been an issue for me in the past. After I updated to IOS 5.1, I accessed my music app and noticed that Itunes Match was only showing artists that started with the letter "A" And "B". So I turned match off, turned it back on and now itunes match shows a picture of a cloud and a progress bar. the bar takes hours to move about half way, and then the app will just tell me that I don't have any music and I can dowloand music from itunes.
My wife is not having any issues with match on her iphone 4 and my ipad 2 running IOS 5.1 is also not having any issues.
I have tried signing in and out of the Itunes store, turning on and off Itunes match, doing a hard reboot of the phone, I have rest and deleted everything on my phone and restored from a icloud back up. I even tried to see if I could delete the music app data by going under settings/general/usage.....but the music app says it has "no data".
This is Very frustrating for me, and I can't figure out what i can do to make my phone load my music match library again. I thank you for any suggestions/help that you may have in advance!

Exactly the same ting has happened to me over te past few days with my ipad2... I too resorted to setting my ipad2 up as a new device again to get match working... There is definitely something screwy happening on 5.1 I think... It was fine till I updated

ITunes Match Not Working After Update to iOS 6.1

I updated my iPhone 5 to 6.1 Now when I select a song using iTunes Match the song/artist/artwork isn't the song that plays. Has anyone else experienced this?I've turned match off to erase all songs and re-enabled it again, but I'm still getting the wrong songs. It works fine in iTunes, just not on the phone. Any ideas?

Since update iTunes Match has not worked on my iPhone. I can see playlists and songs but not albums or artists. Have searched for solution with no joy. Sorry!

ITunes match not working on ipad

iTunes match is not working on y iPad, one day all the music was there now I can't get it to work. It shows the iCloud symbol and after 30 seconds or so it disappears and a massage saying now music appears. What's going on???

Can't help -- on my iPhone, i've turned the toggle switch on in Setting>Music but it says I have not subscribed to iTunes Match and to go to iTunes on my computer and subscribe even though I have already. So, can't get iCloud to update music on my iPhone wirelessly.

HT5085 itunes match not available

I paid for itunes match and now I cannot locate it on my iphone. Yes setting is on and all my music is now gone and I have no music to play now.
Also itunes match does not appear in my icloud. I only have 1 apple ID.
The payment went through OK. How long does itunes match take? It has been 2 days of watching it go through step 1-3 over and over and says at the end I have 1000 songs available in the cloud. I triied a system re-booot and itunes match still repeats steps 1-3.

I got it working by waiting for itunes match to complete, then go to the itunes store on your computer and choose store/ if match set to on then tunr it off.....then on again. Check music on iphone 4.

Itunes match not working on windows

On my windows pc, my itunes match is not working. When i look at my library it is all greyed out and itunes tells me to sign out and then sign back in on the itunes store. But that only fixes the problem temporarily. If i close itunes and reopen it, i have to do this process all over again. If anyone has any insight as to why this is happening it would be much appreciated.
OS: Windows 8
Itunes version: 11.0.5 (newest version at the time of writing this) 64 bit

I am having exactly the same issue and also for me "everything used to work fine". It's only been in the past 2 weeks when I deleted a bunch of songs that now my songs won't play, or the next song in the playlist plays while still showing the former song, or entire albums just don't play at all.
It seems like is started for me when I unchecked "show all music library" in my Music Settings so I would only see the music that I had downloaded to my phone. But I have tried "show all music" again and turning off and on iTunes Match but nothing seems to help.
This is a real problem...hopefully Apple can get this one fixed or someone has a solution...

ITunes Match not working anymore!

So I recently restored my iPhone 5 because of an excessive amount of "other" on it. I have done this before with no problem. I have an iTunes Match subscription and never before has it been affected by the restore process. This time however it is no longer working. My library shows up on my phone, nothing is grayed out, but when I tap on the song it won't play and then it starts skipping through every track. Also my tracks that weren't purchased through the store (tracks I had downloaded from Amazon, uploaded from my CDs, etc) do not show up on my iPhone. The weird thing is that at the top of the songs list where it says how many songs there are, the number keeps spazzing out and changing every second as if it is still counting songs. It's also not letting me download any songs.
I recently changed my Apple ID email/username/password but it didn't affect my Match account before. I've tried turning Match on and off on both my laptop and iPhone multiple times, I've tried updating...nothing works!
I know this is a complicated question, but has this happened to anyone else? Please help me if you can!
My iPhone 5 is running 7.1.2 and my iTunes is 11.3.

Welcome to the Apple community.
According to Apple's knowledge-based articles, iTunes match is not available in Belgium.
The terms and conditions of using your US Apple ID states that you must use this service within the boundaries of the US.

HT5085 iTunes Match not working

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