HT5085 my divece is dead and i cannot set up the icloud

my divece is dead and i cannot set up the

Is the battery on your device empty ? It can take up to 15 minutes of charging before a device will respond. And have you tried a soft-reset on it to see if that gets it to boot up ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.
If you can't get the device to power on then you won't be able to enable icloud on it.

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I have an IPhone operating OS 4.21. I cannot back it up before update and I cannot set up an ICloud account as it needs to be on a version later on the device. Please help, I want to update but not lose everything!

I have an IPhone operating OS 4.21. I cannot back it up before update and I cannot set up an ICloud account as it needs to be on a version later on the device. Please help, I want to update but not lose everything!

SorchaH wrote:
I receive an error "Itunes cannot back up the IPhone because the back up cannot be saved on the computer".. So I tried to download and log into ICLoud but need to do this from my device..
That would tend to indicate a permissions issues on the computer.
Running an outdated version of iTunes is of absolutely no benefit.
All iDevices work with the current version of iTunes.

HT4859 I have an iPhone 5 and have just set up the iCloud for it. I also have an iPad with different content and I also want to connect it to iCloud. Will I lose everything that's on my iPad or iPhone or do they sync together without losing anything?

I have an iPhone 5 and have just set up the iCloud for it. I also have an iPad with different content and I also want to connect it to iCloud. Will I lose everything that's on my iPad or iPhone or do they sync together without losing anything?

The problem is that all services are bundled with your Apple ID ([email protected]):
Your iCloud account (Mail, Contacts, Calendars, Reminders, Notes, Backups, etc.),
also iTunes & App Store purchases (Music, Movies, TV Shows, etc.),
and the iTunes Match services.
(I guess that all your devices - yours and your wife's are connected to one iTunes library, right?)
If you want that your wife gets her own iCloud account for Mail, Contacts, Calendars, etc. but gets also access to your media then you have two set up two things on her device:
iCloud (Settings > iCloud) with her account (e.g. [email protected])
and
iTunes & App Stores (Settings > iTunes & App Stores) with your account (e.g. [email protected]).
In this case she gets access to your library and could use the same iTunes Match account.
(See also: Using one Apple ID for iCloud and a different Apple ID for Store Purchases http://support.apple.com/kb/HT4895)

Songs in my library are greyed out and i cannot click on the iCloud icon?

I'm on a MB Air which is authorized to my account. i can see / play these songs from my iMac and iPad... Any ideas?
Thank you!

Go to Settings>General>Restrictions>Account (near the bottom) and set it to Allow Changes.

My phone will not charge (4S). It is now dead and I cannot charge it or turn it on. Any ideas?

My phone will not charge (4S). It is now dead and I cannot charge it or turn it on. Any ideas?

Clean iPhone charging port with clean dry toothbrush. If there is Warranty or AppleCare, make Genius reservation or set up service and take or send to Apple for resolution. If no coverage, try cleaning again with small amount of Isopropyl Alcohol. If all it needs is battery, battery replacement program with Apple is $80. Replacement iPhone with Apple is $199 for perfect iPhone 4S exactly like yours. Otherwise replacement parts to consider are battery and charging port assembly with flex cable.

When I click on a result of a Google search and then go that web site, the Back button on the toolbar is grayed out and I cannot return to the search results.

When using FF3.6 and making a Google search, when I click on a result and then go that web site, the Back button on the toolbar is grayed out and I cannot return to the search results without going to History. This does not happen all the time; about 1/2 of the time.
This problem is not limited to Google, but occurs with other sites as well.

If you are talking about searches from - http://www.google.com/ - are you logged into a Google account all the time? If so, check your "Search Settings" from the "gear" in the upper-right corner of that Google search page and see if you have '''Open search results in a new browser window.''' check-marked, at the bottom of that preferences page. When that is check-marked and you have Tab options in Firefox set to '''Open new windows in a new tab instead''', you will get search results always opening in a new tab instead of the same tab. As to why that works different for "sponsored links" I don't know, I haven't seen the "sponsored links" for years now, I have a GM script that blocks those advertisements.

I am not able to access my photos through the photo application... when I click on the photo app, I can see the camera roll but a transparent album screen is over it and I cannot click on the photos to see it... can any one please help ???

I am not able to access my photos through the photo application... when I click on the photo app, I can see the camera roll, but a transparent "album" screen is over it and I cannot click on the photos to see it... can any one please help ???

Known bug. Quit the Camera App, double-tap the home key and delete Camera from the recent apps bar. Fire it up again, should be good.

When we purchased our mac two years ago, we set up the iCloud account. this past winter I created a new iCloud account thinking I was changing it. I now cannot access anything on the old iCloud acct and my computer hasn't been backed up either in awhile

when we purchased our mac two years ago, we set up the iCloud account. this past winter I created a new iCloud account thinking I was changing it. I now cannot access anything on the old iCloud acct and my computer hasn't been backed up either in awhile. How do i go back to that old account and delete it so that I can continue backing up on the newest account? I changed it because the original one I created an iCloud account with is a yahoo account email address and I am deleting my yahoo account for being compromised too may times.

Well, you can go to Manage your Apple ID and change the password if you can answer the Security Questions:
Apple - My Apple ID
If you cannot remember the Security Questions you can contact iTunes Support to reset them for you:
New iTunes Support - US and ww
Once you get your password reset and you can access your account info on Manage your Apple ID, you can change your ID. You won't be able to use the same email address that you are using for the new ID unless you change that one to something else. But, if you can get back into your old ID and change it to a new email address, then you can go on using that old ID, and just manually move the iCloud stuff you added to your new ID back onto the old one. Most of the stuff (like Contacts, Calendar, Notes) can be added by logging onto https://www.icloud.com on your Mac and doing it that way (it is a lot simpler when you have an actual keyboard in my opinion)
Hope this helps you to sort out the two ID business. If you have any questions, please post back!
Cheers,
GB

I saved photos from my Macbook Pro onto my Iphone (using itunes, 4 years ago). My macbook is now dead and I need to get the photos I saved off of my iphone 3GS transferred to a pc. Any help... From my PC I can only access "internal storage"

I saved photos from my Macbook Pro onto my Iphone (using itunes, 4 years ago). My macbook is now dead and I need to get the photos I saved off of my iphone 3GS transferred to a pc. Any help... From my PC I can only access "internal storage"

The iphone is not a storage/backup device. The picture sycn is one way - computer to iphone. The photos are also reduced in size when synced to iphone so they are not of the original quality
It has always been very basic to always maintain a backup of your computer.
Have you failed to do this?
If so, not good at all, you can e-mail the pics to yourself - keep in mind they will never be of the original quality

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen

Recently, iTunes upgraded. My 7th generation iPod is now not recognized and I cannot sync. The troubleshooting talks about being visible in Windows (iPod is invisible) No other options and nothing about windows 8

Recently, iTunes upgraded. My 7th generation iPod is now not recognized and I cannot sync. The troubleshooting talks about being visible in Windows (iPod is invisible) No other options and nothing about windows 8

I have had similar issues with mine, happens mainly if I transfer songs and then decide to disconnect my iPod to listen to them with my IEMs (I use Interenet Explorer in my case and it is not neccessarely up when this happens, so I seriously doubt it is an issue conencted to the web browser). I have no patience for this so my trick is I try to eject it from iTunes, if that does not work, then I bring Windows explorer up, right mouse click on the iPod mounted drive and select Eject. It gives me the same warning but there is a third button selection called Continue. When I choose that it just disconnets the drive anyway and the iPod is finally disconnected. It seems to work each and every time I do it so this solution is fine for me. Would be intersting to see what the real root cause of this is because I started getting this problem with the newer iTunes 11.

TS2756 iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???

iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???
as i said i have two iphone 4S,,,,,
1st one --- has os 5.1
2nd one has os 6.0
i tried 2nd one with carrier reliance gsm nd it works with that personal hotspot setting using USB...
but i want to connect the first 4S with carrier TATA DOCOMO GSM but its not working with the same USB feature????
plz reply asap...!!!
thnxxx in advance!!!

If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost.

In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost. At the time, Apple was still offering the e-chat, so I did that and the man was very helpful and it was a quick fix, so my download button turned green again, and I was able to begin the download. BUT during the download, I was kicked offline once again, and I decided to wait until I was back in the USA. I will go in to an Apple store and ask assistance, but if there is something I am missing, I'd like to try that first. Thanks in advance for any advice.

Welcome to the support forums.
Please ask this question in the Mac App Store forum where they can better assist you.

I did set up the password when I got the phone and iPad months ago but never turned it on. Now it is asking for the passwords for both my iPhones and iPad and I cannot select not the have the passwords active. ???

I did set up the password when I got the phone and iPad months ago but never turned it on. Now it is asking for the passwords for both my iPhones and iPad and I cannot select not the have the passwords active.

If you do not want to use passcodes, why don't you just go to Settings > General > Passcode Lock and delete the passcode and set the lock to OFF. That will eliminate the problems all together.

The speaker of my brand new mac book pro are not working and I cannot plug in the earphones, the hole looks smaller than the pin or with an obstruction. anybody can help? thanks

the speakers of my brand new mac book pro are not working and I cannot plug in the earphones, the hole looks smaller than the pin or with an obstruction. anybody can help? thanks

Hi talero,
Contact AppleCare or bring it into an Apple Store or AASP.

HT5085 my divece is dead and i cannot set up the icloud

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