HT5085 where do I find my purchase history from app store?

my 8 year old was able to buy gems for a game he plays

Your purchased history can be accessed through iTunes on your computer. iTunes > Quick Links > Account > Purchase History.

Similar Messages

  • HT201303 I want to see my purchase history from App Store and the iTunes Store cannot be connected

    I want to see my purchase history from App Store and the iTunes Store cannot be connected

    Hello boomfeelgood,
    We have a couple of articles addressing this issue. First, Can't connect to the iTunes Store found here http://support.apple.com/kb/ts1368.
    And then
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    Regards,
    Sterling

  • Where do i find my purchased music from itunes?

    Where do i find my purchased music from itunes in my library?

    If you allow iTunes to organize your music, each one should be filed in the appropriate artist folder within your music folder. Why do you ask?
    If you deleted the Purchased playlist in iTunes and want to get it back, try this:
    You can recreate the playlist by creating a Smart playlist.
    In iTunes choose File > New Smart Playlist
    Choose Match Any  (You must add more than one rule to get the choice of "any" or "all")
    Kind Contains Protected
    +
    Kind Contains Purchased
    Check Live updating

  • I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID

    I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID

    First, the app must be universal...designed for both iPhone/iPad:
    Tap App Store.
    Make sure you're signed in with the same Apple ID used for the original purchase.
    Tap Updates.
    Tap Purchased on the resulting screen.
    Locate the app in your Purchased tab.
    Tap the download icon.
    The app will begin downloading and you'll be taken back to your home screen.

  • Yesterday I purchased credit from App Store in "maaii app" 4.99$, that credit is not come in maaii credit balance and deducted the amount from my credit card. What happened that amount?

    Yesterday I purchased credit from App Store in "maaii app" 4.99$, that credit is not come in maaii credit balance and deducted the amount from my credit card, Where is that balance?

    Hello there, jobymk.
    The following Knowledge Base article shows how to report an issue with your App Store purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Why am I getting unable to purchase message from App Store with free apps

    Why am I getting unable to purchase message from App Store for free apps on my I pad?

    Sign out of your Apple ID, reboot yor iPad and sign in again.
    Settings>iTunes and App Store. Tap your ID and sign out.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    Go go back to Settings>iTunes & App Store. Sign in. Try to download the free apps again.

  • Can't find the purchased item in app store "purchases" category

    I had redeemed FCP X from app store, and I want to install FCP X in another iMac. Both of the iMacs are login with the same app account.
    When I went to purchases category in app store, I found the FCP X inside and click ' install'.
    unfortunately, the internet was dis-connected. So I re-connect it and cick "Resume" botton, but no response. When I re-open app store
    I found the fcp x was disappeared.
    Anybody could give me a advice ?
    Thanks

    Well this isn't making sense at this point. If Final Cut Pro vanished, and you had redeemed it, it still has to be tied to that Apple ID. Only logical sense is it was hidden. If you are saying nothing shows up as hidden, then let's check with iTS to confirm the account it's on and that it really is there.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • IWork upgrade when not purchased originally from App Store?

    I have iWork purchased originally on a disc from BestBuy in 2011 with my MBP.  Now when I try to upgrade to the new Pages, Numbers and Keynote, it tells me that they were not purchased in the App store, so I would have to buy them.  Is this true?  I do already own them, why should it matter WHERE I purchased them?
    Oops.  Didn't realize this was in iOS.  Should not be.  I don't think I can move it.

    Is working now

  • TS1424 I am trying to purchase something from app store and it is asking me to answer 2 security questions that I never set up/answered in the first place? Has this happened to anyone else? How do i fix this or reset these security questions?

    I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions?? 

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88522)

  • TS4541 Every time I try to purchase anything from App store using my apple ID, a message appear saying " your purchase could not be completed"

    Everytime I try to purchase any thing from App Store using my apple ID, a message appear in my Ipad saying" your purchase could not be completed"

    Contact iTune Support
    http://www.apple.com/emea/support/itunes/contact.html

  • TS1702 May i purchase products from app store using Debit card

    MAY I PURCHASE APPS FROM APP STORE USING DEBIT CARD?

    iTunes Store- Accepted forms of payment
    Payment & Pricing - Apple Store (U.S.)

  • Can not purchase anything from app store

    can not purchase anything from app store

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    If you have a balance available from redeeming a gift card, make sure there are sufficient funds available  >  Account Home - Apple Store
    Take into account any applicable taxes and or fees added to the purchase price of an app >  iTUNES STORE - TERMS AND CONDITIONS

  • HT3702 Where can I find refund policy for an App Store purchase?

    Where can I find how to get a refund for a purchase?
    My most recent purchase for an App was $50, and since there is disagreement as to why it doesn't work (TomTom GPS app or Apple iOS), I would like to get my money back.
    Yes. I've search the forums and tried the suggestions of giving the TT app solitary use of the Location Services, resetting my iTouch 4G and my New iPad Retina each, and still no GPS connection, whether I try using an AT&T MiFi or tethering to my wife's iPad mini with Verizon cellular showing LTE as a HotSpot.
    Or do I just intact my VISA card issuer to deny the purchase?
    Thank you in advance for replying!

    Log into your on-line MyVerizon account and click Documents & Receipts on the left-hand side of the page.

  • Can't see apps in purchase history of app store in iphone

    Hello guys,
    Today I faced a very weird problem with Itunes apps.
    i was hiding some apps in my mac, but all those changes were not reflecting in my iphone running on latest ios 8.1.2. But as far as as other iphone running running on IOS 7.1.2 it was showing all those changes.
    Then i asked apple customer care.
    They told me to sign out itunes, turn iphone off/on and sign in again in itunes i did the same.
    He also told me to turn off family sharing i turned it off.
    After signing back app store showed no purchased app.
    Even i downloaded a new app from store that was also not shown in purchase history.
    I can say purchase history was black.
    I have many apple products running on different IOS.
    Following were the outcomes in various products:
    Iphone 6 plus     IOS 8.1.2     Purchase history is blank even if i buy new app it is not added to purchase history
    Iphone 5S          IOS 8.1.2     Purchase history showing all apps including apps that i have hide using macbook, but new purchases are not added.
    Ipad Rati            IOS 8.1.2     Purchase history showing all apps including apps that i have hide using macbook, but new purchases are not added.
    Iphone 5            IOS 7.1.2     Purchase history is working perfectly it is showing all the changes instantaneously, all those apps i hide were not shown, all new                                                   purchases in app store were visible and added to my purchase history, irony is even the apps i bought on iphone 6 + are showing                                                 up in purchase history of IOS 7.1.2
    Ipod touch          IOS 6.1.6    Purchase history is working perfectly it is showing all the changes instantaneously, all those apps i hide were not shown, all new                                                   purchases in app store were visible and added to my purchase history, irony is even the apps i bought on iphone 6 + are showing                                                 up in purchase history of IOS 6.1.6
    I feel it is some IOS 8 problem.
    Please give some solution to fix it as i can't see any of my apps in purchase history.

    Thanks for your suggestion. I tried that but didn't help. I also logged in to http://store.ovi.com with web browser and I could change the phone model to correct one (5230). However, this information was not passed on to the Nokia account so that with phone app the change was not visible. So the problem is still on.

  • Cannot find game purchased through the APP Store

    I purchased the Azkend game through Game House and was unable to get a code to open it --- Game House told me they were having issues.  I then went to the App Store and found it there.  I then purchased it through the App Store The app store's Azkend game was downloaded and overrode the Game House trial download.  I was able to play the game a few times, but was never able to save it on my desktop.  I tried again this morning and now it has disappeared from my App Store purchases.

    Hello,
    - Did you look into your purchased app list in the Mac App Store ?
    Login with same Apple ID you used to purchase that app and you will be able to re-download it from there. Once the the download is finished, the app is automatically installed in your Applications folder.
    - You can find how to hide and unhide your purchases on this page :
    http://support.apple.com/kb/HT4928
    - For your information Azkend HD and Azkend 2: The World Beneath are still available in the Mac App Store.
    Hope this will help.

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