HT5085 why iTunes crash during the upload of iTunes Match?

Why iTunes Crash when ITunes Match start to upload the file?
Any suggestions?
Thanks

You should probably post your question in the iTunes forums:
http://discussions.apple.com/category.jspa?categoryID=149

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I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes The app continually crashes during the picture import. AND by the way it takes 10-15 minutes before it even attempts to import photos. The screen says impo

I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes The app continually crashes during the picture import. AND by the way it takes 10-15 minutes before it even attempts to import photos. The screen says importing photoes but doesnt try to optimize or anything for 10 minutes. I have a 3gs with 16Gb so its not a cheap phone. I have 10Gb free. I have 6600 photoes. This is very frustrating and undermines my confidence in your products. My ipod is an ipod 4 with 16Gb also. It does the exact same thing to it. The last time, I had to import photoes a few at the time and with it taking 10-15 minutes each time for 6600 photos it is a long frustrating process. But it will import every photo a few at a time. The error message is just that itunes has stopped working. no hint as to why. AND of course, my phone is out of use for the entire time. You guys must not want to believe ur phones are a necessary tool...or maybe you dont want the consumer to believe it is. I have tried to find solutions on your website as well as through other 3rd party communities. Ultimately they were of no use. I stumbled onto my solution by accident since Im a bit of a computer geek...a semi-geek.

I have this issue too, I went into my Windows event viewer. (should have looked at this a year ago when this started)
it said this
Faulting application name: iTunes.exe, version: 11.0.2.26, time stamp: 0x51253247
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x14d4
Faulting application start time: 0x01ce194399f166ba
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 0eb3c37f-8537-11e2-9351-50465d6737de
basically whenever I try to sync my ipod touch 4G 64GB it crashes iTunes when it begins the pictures. if im lucky ill get 4-5 on there before it stops responding. its not my system or anything im running win7x64 8GB DDR3 ram (Corsair XMS3) AMD FX Eight core processor.
It is silly that iTunes cannot add pictures to apple devices. it shatters whatever incline I may have to buy apple products. knda like the Airport Extreem router my dad bought the new firmware, caused my router to not function... why release firmware that breaks a product. -_- <-- off topic but still

Has anyone been able to upload an ibooks file with audio only files (m4a) in it? I keep getting the following error message during the upload in iTunes Producer: ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets.

Has anyone been able to upload an ibooks file with audio only files (m4a) in it? I keep getting the following error message during the upload in iTunes Producer: ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets. then it names the file as an m4p file. Everything works beautifully on the iPad through Preview, and validates through iTunes Producer up until the attempted upload. If you've been able to accomplish this, please let me know how you prepared your audio files. Many thanks.

Hello Fellow iBook Authors!
Today I received the same error that you all have been discussing. I tried selecting the DRM
and this did not work for me, though I'm glad it did for some. Here's what I did as a work-around. . .
Since iBooks Author did not have a problem with Videos, I simply used one of my video programs, ScreenFlow to turn the audio into a video file m4v. I added an image and extended the length or timing of the image to span the length of the audio file. Then exported as an .mov. I then opened QuickTime and opened the file and exported the file to iTunes.
You can use iMovie, Camtasia or any other progam that will allow you to export the audio as a movie file. Does this make sense? I hope this helps, at least in the short-term.
Michael Williams

I updated my ipod and my computer crashed during the update now the apps that come with the ipod such as the app store and itunes are not on my ipod how do i fix this

i updated my ipod and my computer crashed during the update now the apps that come with the ipod such as the app store and itunes are not on my ipod how do i fix this

Connect your iPod to any computer with iTunes installed, highlight your device and try syncing the apps only. If it doesn't work might have to restore through iTunes. With the new iTunes and iCloud beta, you can have the iTunes list what apps are missing on your device but if you had previously purchased in the past and then have iTunes install them. You should always get in the habit of backing up your iPhone whenever you do any firmware/OS updating/upgrading or transferring over to new device. I really really really really hope you can get back at least some of your old info. I will tell you this, I have been kicking myself in the butt for not routinely backing up my iPhone when my beautiful special iPhone 4 came up missing and had to revert back to my 3GS. iPhone 5 will be released in a few months so I am holding off on purchasing a new iPhone til then, not that I did so without reservation and a little bit of iPhone 4 withdraw.

Crashes during the save process

Okay, so now that we’ve determined that I DO have the PrE 8.0.1 update/patch… I need to figure out why I am unable to save the video I’ve spent days working on.
As I stated in the last discussion concerning the update, I am in possession of a fairly high-speed computer that should be able to handle this kind of work.
I believe I’ve seen some other folks having problems because of the type of video they are using or importing… What kind of video should I convert to if PrE 8.0.1 doesn’t like what I am using? Oh and I have gotten the message to “Save often because you are running low on system memory” WHICH IS UNBELIEVABLE!!!
So here we go. The video that I am trying to save is approx. 10 minutes in length and is made up of still .jpg photos and videos taken from a Canon SX210 IS. I sure hope that is helpful. I looked at the file types and they are .mov files.
One other thing that may be helpful in identifying the problem… and is quite interesting… after the program crashes during the saving process, I can always go to the save location and find the entire PLAYABLE video saved in the format that I wanted (which was MP4). The only thing is that there are three separate files. 1) Complete clear audio 2) Complete clear video and 3) A third unknown file type that I can’t open. Quite strange. Oh and if you’re wondering if I tried to add open those two (Audio and Video) files in PrE and save them together yes, I did… And it crashed again.
Bob

Bob,
Here is SOMETHING to think about, regarding the Memory/Resources error messages.
This ARTICLE might be helpful at finding clues as to what could be causing the problem.
The links in this ARTICLE will help provide you with some very useful tools for checking programs and Processes, like Process Explorer.
As for the inability to Save, I would try a Save_As, and see if that helps, and does the trick. If not, try Save_As_a_Copy.
When you do Save, do you get any error messages, or does the program just not Save the Project file (.PREL)?
In case it's a system issue, can you tell us about your system in detail? Aspects like the I/O sub-system, i.e. the HDD's, their size, speed, free space, controller type(s) and how they are allocated, will be very useful.
If you are working with SD material, converting to DV-AVI Type II w/ 48KHz 16-bit PCM/WAV Audio, will be as good as it gets.
Good luck,
Hunt

PE9: YouTube "Error occur during the uploading"

I have uploaded over 50 videos to YouTube using PE9 and previous versions, but now - after 4 attempts - I get the same well-worn error message: "Sorry an error occur (sic) during the uploading process. Please try again later".
I use the Share facility that I always do and I have not installed any new software. Hunting the Forums suggested disabling anti-virus software (in my case AVG) which I have done. It is always in the final stage "Transferring to YouTube". I have shot in XP+ from my Canon Legria HFS10.
The editing process to reduce to 10 minutes from 20 went without a hitch.
(Previous efforts can be seen if you're desperate by hunting for Basset Hound Walkers).
Any ideas most welcome. Should I convert to a different format? - though it has worked before. Are YouTube having problems?
Many thanks.

First, glad to hear that you were able to Export then upload. That is a first step, and a big one - the Project is out the door.
As to the failure of the On-Line upload (nice, when it works), I would pour over your settings for that function. My guess would be that something (probably just one setting), is not right.
It could be something that YouTube has changed, since you last used the function. They love to do that.
Going back about a year (maybe longer?), when they went to Google accounts, almost everyone was left out in the cold, until they got their accounts sorted. Similar happened, when YouTube introduced the "extended accounts," but programs, like PrE had been written for the 10 min. Duration (why I asked for clarification on the Duration), so the direct upload function in PrE would not allow for those extended accounts. YouTube always seems to be a "moving target."
Last, I am greatly honored! Thank you.
Good luck,
Hunt

Problem: An error occured during the uploading process.

Hello! I've searched around but I am having difficulty finding a solution to this problem.
I am trying to upload videos through Adobe Premiere Elements 9 to YouTube, using the preset options in the share tab. This worked previously without issue, but then one day I continually ran into an error stating "Sorry, an error occured during the uploading process. Please try again later." However, it eventually started working. It is now a few weeks later, and I am having the very same issue. I am unable to upload to YouTube or any other service through the Share tab. Even loading the software itself, the opening splash screen is unable to grab my Adobe ID. It never stops "Gathering User Info..."
Steps I have tried:
Going to Edit -> Preferences -> Web Sharing and hitting the refresh button to update settings.
Checked router settings.
Enabled DMZ on router and linked it to this specific computer.
Rebooted PC and router, and tried updating the Web Sharing settings multiple times.
I honestly do not believe it to be a router issue, especially since it is currently in DMZ mode and I have had absolutely no trouble with any other software. This has continued to baffle me though, and finding help is difficult. Searches keep giving me encoding settings for YouTube videos, and few results pertain to this particular issue.
I am aware I could export the video normally and upload through YouTube that way, but on DSL, my upload speed is pretty terrible for a high quality video. The YouTube HD setting has been great for me in the past, as files are small but still look great online. I would really like to get it working again, both for ease and convenience for simple projects.
If anyone has any ideas as to what could be causing a problem, I would be greatly appreciative of any advice. In regards to the project itself, there is no real editing being done at this point, as I am trying to eliminate any possibility of error elsewhere. I opened a new project, added a video clip and went directly to upload it, resulting in the error above.
I don't believe it matters in this situation, but just in case:
Windows 7
AMD Phenom II X4 820 - 2.80 GHz
6 GB RAM
Radeon HD 5880 1GB
Connecting through a Netgear WNDR3400 router, standard DSL connection.

Sorry, not seeing where to edit my original post.
Just wanted to add, that I am able to visit both the Photoshop.com website, as well as YouTube through my browser. So I am not being blocked somehow to those particular sites. It only seems to be through the software that I cannot connect to any of the online services to upload videos to.
Additionally, the only virus software running is Microsoft Security Essentials. It has never raised a flag before with this software or caused interference in the past. I do not use Norton or any other service which are known to interfere with programs often.
Just a quick example as well, pinging Photoshop.com through the command prompt shows I am getting through just fine. As you can see in this image though, it cannot seem to ever connect and grab my user information.
http://i.imgur.com/S53xN.png

My iphone crashed during the update and now it wont recover.

My iphone crashed during the update and now it wont recover. I keep getting a message say " an iphone has been found thats in recovery mode, please restore it and update."
Every time that i try to restore it, is stops with a couple of minutes left and gives me the same message.
can anyone help?

How many times have you tried...?
Some Users have reported that as many as 8 or 9 attempts were necessary before success.
See Here > http://support.apple.com/kb/HT1808
Be sure to Follow ALL the Steps...

Lumia 920 freezes/crashes during the night. Can't ...

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There is a possible alternative to the flashing or reset suggestet by the care point.
As the problem only started recently, there is a high probability that it is caused by a bad app or setting or the combination of the two. The alternative is to reverse whatever apps you installed or settings you changed just before this problem started.
The flashing is just an easy way out because it reverts the phone back to its out of the box condition. However, you may find yourself in the same situation again should you install the same app or make the same setting changes after the flashing.
I had a similar problem with one app but I managed to isolate it and the problem disappeared after I uninstalled the app. The app was pulled subsequently and updated by the developer and is now working fine on my phone.

My computer freezes up when trying to upload photo book from iPhoto '11. This happens during the upload process.

My computer freezes up when trying to upload photo book from iPhoto '11. This happens during the upload process.
When this happens I need to close down the computer and restart.
Any ideas ?
I've got Mountain Lion running.
I'm on a 13" white MacBook with 8GB RAM installed.
I recently had a 1 TB hard disc installed at the Apple store.

can you preview it? -
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
If that works fine and you still have problems boot into safe mode and try again
LN

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Hey Y'all!
I have two errors that I cannot seem to fix.
1. The Browser Preview of my site does not match the design in the Design section. There is added blank space between elements when previewing in the browser. There are no elements of this page that are Footer Items and I've tried resetting the spacing in various ways to align everything as it is seen.
2. I thought that maybe the Browser Preview was the problem, and that my site would be fine once I uploaded it. Unfortunately, Muse stops responding on the same element during multiple upload attempts to my FTP Host (GoDaddy). I've tried reorganizing pages in my Plan environment, deleting all files on GoDaddy and uploading the entire file, uploading only modified files after a crash, and deleting/replacing/and relinking the asset in question. I've deleted two other assets that froze the upload earlier, thinking that they were the problem (scroll effects on Edge Animate files), but now it is freezing on a simple .png file.
I've had this screen for 15 minutes, now, with a spinning pinwheel. It is my 5th failed attempt in the past week to upload my site.
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Paul

I'm sorry I can't help but I have a question...how did you find an ftp server? I'm new to iweb and could you use your help.
Thanks

Crashed during the upgrade. restoration does not advance

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Do you see any JSON backups in the bookmarkbackups folder with a file size large enough that they can contain your bookmarks?
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder
Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
You can try to check and repair the places database with this extension:
*https://addons.mozilla.org/firefox/addon/places-maintenance/

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Hello everyone,
I just downloaded 10.6.7 update, my macbook wanted to restart to start the system after installing, but after the restart it just stuck at the white screen in the beginning, i waited like 45 minutes but there were no move, so i had to shut down the system from the power button.
Does anyone has the same problem ? does anyone knows if this crash affects anything ?
Now it is written that i am using 10.6.7 os x but i am not really sure if my macbook was able to install it properly.
waiting for the answers.
thanks ...
Message was edited by: u.a.

Hello, I was having the same problem on my wife's laptop. It was stuck on the grey apple screen at startup after the new update was downloaded and had restarted. She was able to restart on her windows partition, but every restart on the Mac disk would get stuck.
A genius bar worker figured that there was probably an internet connection issue during the download of the update which could have caused a corruption that was preventing it from completing the install (I'm paraphrasing an over the phone conversation I had with my wife just after she left the mac store).
If you take your laptop in they should be able to sort it out if this is the issue as it was with us. The genius bar member was able to reinstall the update.
Hope this helps!

Oracle timsten is crashed during the timesten status query

When one of the following two red lines for TT status query are performed(we don't know which one), oracle timsten is crashed with the following Crash information. Could you help to supply some advice for the fix ?
1. Code:
Statement dbRepstat = con.createStatement();
ResultSet dbReprs = dbRepstat.executeQuery(“call ttreplicationstatus;”);
if (dbReprs.next()) {
if (log.isDebugEnabled()) log.debug("Find result for ttreplicationstatus");
dbRepStatus = dbReprs.getString(4);
if (log.isDebugEnabled()) log.debug("dbRepStatus:" + dbRepStatus);
Statement dsSTATstat = con.createStatement();
ResultSet dsSTATrs = dsSTATstat.executeQuery(“call ttdatastorestatus;”);
boolean dsSTATTransmitFound=false;
boolean dsSTATReceiveFound=false;
while(dsSTATrs.next()) {
String conTypetmp = dsSTATrs.getString(4);
if (log.isDebugEnabled()) log.debug("conTypetmp:" + conTypetmp);
2. Crash information:
Instructions: (pc=0x00007f01b7b39ec0)
0x00007f01b7b39ea0:   4c 89 49 b4 4c 8b 4a bc 4c 89 49 bc 4c 8b 4a c4
0x00007f01b7b39eb0:   4c 89 49 c4 4c 8b 4a cc 4c 89 49 cc 4c 8b 4a d4
0x00007f01b7b39ec0:   4c 89 49 d4 4c 8b 4a dc 4c 89 49 dc 4c 8b 4a e4
0x00007f01b7b39ed0:   4c 89 49 e4 4c 8b 4a ec 4c 89 49 ec 4c 8b 4a f4
Register to memory mapping:
RAX=0x0000000080000010 is an unknown value
RBX=0x0000000000000000 is an unknown value
RCX=0x000000008000003c is an unknown value
RDX=0x00007f0131df95a4 is pointing into the stack for thread: 0x00007f01b873f800
RSP=0x00007f0131df91e8 is pointing into the stack for thread: 0x00007f01b873f800
RBP=0x0000000080000000 is an unknown value
RSI=0x00007f0131df9578 is pointing into the stack for thread: 0x00007f01b873f800
RDI=0x0000000080000010 is an unknown value
R8 =0x000000000000002c is an unknown value
R9 =0x6d69742f74706f2f is an unknown value
R10=0x0000000000000000 is an unknown value
R11=0x00007f01b7b39460: <offset 0xab1460> in /opt/timesten/TimesTen/tt1121/lib/libtten.so at 0x00007f01b7088000
R12=0x00007f019bcc00d0 is an unknown value
R13=0x00007f019b9b4040 is an unknown value
R14=0x00007f01b9933250 is an unknown value
R15=0x00007f019b9db4a8 is an unknown value
Stack: [0x00007f0131cfb000,0x00007f0131dfc000], sp=0x00007f0131df91e8, free space=1016k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [libtten.so+0xab1ec0] __intel_new_memcpy+0xbe0
[error occurred during error reporting (printing native stack), id 0xb]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j com.timesten.jdbc.JdbcOdbcDirect.fetch(JJ[Lcom/timesten/jdbc/JdbcOdbcBoundCol;I)I+0
J com.timesten.jdbc.JdbcOdbcResultSet.next()Z
J com.ericsson.plrf.svc.alarm.SystemInfoTool.getDBReplicationStatus()V
j com.ericsson.plrf.svc.alarm.SystemInfoTool.getSystemInfo()Lcom/ericsson/plrf/svc/alarm/SystemInfo;+24
J com.ericsson.plrf.svc.alarm.CheckSystemStatus.checkStatus()V
j com.ericsson.plrf.svc.timer.CheckSystemStatusTimerTask.timerFiredCb()V+17
j com.truetel.jcorex.timer.JcoreTimerTaskReq.run()V+323
J java.util.concurrent.Executors$RunnableAdapter.call()Ljava/lang/Object;
j java.util.concurrent.FutureTask$Sync.innerRunAndReset()Z+30
j java.util.concurrent.FutureTask.runAndReset()Z+4
j java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$101(Ljava/util/concurrent/ScheduledThreadPoolExecutor$ScheduledFutureTask;)Z+1
j java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.runPeriodic()V+1
j java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run()V+8
J java.util.concurrent.ThreadPoolExecutor$Worker.run()V
j com.truetel.jcore.common.JcoreThread.run()V+60
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x00007f01b8e1e800 JavaThread "pool-11-thread-8041" [_thread_blocked, id=14279, stack(0x00007f00f23ff000,0x00007f00f2500000)]
0x00007f01b8e1c800 JavaThread "pool-11-thread-8040" [_thread_in_native, id=14278, stack(0x00007f00f2500000,0x00007f00f2601000)]
0x00007f01b8e1a800 JavaThread "pool-11-thread-8039" [_thread_in_native, id=14277, stack(0x00007f00f2601000,0x00007f00f2702000)]

Please can you log a Service Request (SR) for this with Oracle Support who will be able to assist you.
Thanks
Tim

RoboHelp 9 crashes during the publish of a project

Greetings friends,
I am in a serious bind. I have a project that was created in Robohelp 9. I started encountering crashes on the evening of Jan 30th when attempting to publish the project.
I have been working in this same project without issue for 3 months without issue. I suspect the issue is related to some topics that were updated or created on that day.
Here is what I have tried:
1. I am able to successfully publish other projects
2. I was able publish the project in question earlier in the day. From modified times, I can deduce the batch of topics that may be involved.
The problem is there are 32 topics.
3. I have evaluated each of the 32 topics, seeing an earlier thread that referenced potential issues with tables. I did find 2 topics where the table looked a bit odd. I edited the properties on the tables and saved the topics. The issue persisted.
4. For grins, I checked the properties on the tables in each topic to be sure they matched the format in known-good topics.
5. I have tried renaming the project's .cpd file - based on other posts- the same issue occurs.
6. The project is pretty good size, so recreating it is NOT an option.
So I am stuck!
I have some questions to try to resolve this:
1. I noted in another thread that a user with a similar issue was able to publish via command line. Any suggestions on the string to use?
2. Is there a way to test this project by removing the suspect topics, then readding them one-at-a-time - aside from manually re-creating the topic in RH, then copy/paste from the original?
Any suggestions on how to achieve this goal?
3. Are there any debugging/compiling tools available to help troubleshoot this type of error? This seems like a fairly common error where topic formatting can cause trouble. It would SEEM logical that a tool would exist.
I thank you all in advance for your consideration on this!
Thanks again.
Eric Buterbaugh
Newforma, Inc.

To create the tag, right click a topic to which it is to be applied and click the options shown.
In this screen click New and create a tag called Exclude.
OK that and the tag is created and applied to that topic.
To apply to the others, open the Topic List pod and select them. (Use the CTRL key to make multiple selections)
Right click, select Properties and apply the tag in the Advanced tab.
Open the layout and go to Content.
Click Define to open the window shown. Exclude will be listed. Click the arrow to move it to the right. Generate the help.
With those topics excluded, it should all generate OK, in theory.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

HT5085 why iTunes crash during the upload of iTunes Match?

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