HT5100 I didn't approve a purchase made by my child, how do I cancel the purchase and get my money back?

My son made a purchase of $100 and he thought is was FREE..I want to delete the purchase and get my money back...how do I do this?

For responsible parenting:
iTunes Store: About In-App Purchases
http://support.apple.com/kb/HT4009
iOS: Understanding Restrictions
http://support.apple.com/kb/HT4213
You can ask here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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TS1424 what do you do when Itunes doesnt load a purchased song correctly. How do you reload the song or get your money back

Does anyone have a clue how you reload a purchased song or get credit for a partial download. This has happended three times to me.

Hi..
Follow the instructions here > Downloading past purchases from the App Store, iBookstore, and iTunes Store

I had download keynote for 10$ but I don't need that any more so my questions is that is there any way to return my purchase and get my money back?

.

http://www.apple.com/support/itunes/account/
I've yet to hear a success story about a refund from there, though.

I purchased an app, but it does not work. Can I cancel it and get my money back?

I purchased an app two days ago but it does not work. Can I cancel it and get my money Back?
I have in ipad2
Thank you

You can always try to contact iTunes Support:
http://apple.com/support/itunes/

HT204266 My daughter just purchased a $99 app! How do I undo this and get my money back??

My daughter purchased a My Little Pony app for $99.99! How she did this without my password, I have no idea. But I need to undo it and get my money back ASAP. Please help!

For responsible parenting:
iOS: Understanding Restrictions
http://support.apple.com/kb/HT4213

I purchases additional storage last night when advised by iCloud that I had little storage left on iCloud. Discovered that an unknown iPhone was added to my account resulting in lack of storage. How can I cancel this. And get refund?

I purchased addional storage for iCloud after being advised that I was running out of storage. Later I discovered a iPhone which I do not own was added to my account . How I don't know. Anyway I want to cancel and get refund. How can I do this. Try various apple contact methods..can't get to talk or email anyone.

I have the same problem. For about 1 month ago I extended my iCloud storage account (+20 GB) in order to maintain my backups for iPHONE and iPAD as my account would expire 14/10. In spite of this, I got an email 15/10, which said that iCloud was reduced to 5 GB. 2 hours later I received a new email with comfirmation on the purchase of +20 GB storage plan. However, I only have access to 5 GB on my iPad and iPhone. Called Apple Support but they couldn´t help me. Did you find any solution ?

I bought an album on iTunes, and one of the songs plays for 7 seconds, then it stops playing. I even tried to play it in Windows Media Player and it didn't work there either. How do I make it work or get my money back?

Please help.

Music purchased and downloaded from iTunes will not play in the Windows Media Player.
Try re downloading the album >
Downloading past purchases from the App Store, iBookstore, and iTunes Store

How to solve in-app purchase error and get my money back?

Hi.
I tried to buy some in-app in the game "Dead Trigger" but failed many times yesterday. But today I received the receipt. I tried to contact the developer but nobody answered me. I pressed the "report a problem" in the receipt but it just led me to the support page. How to cancel the transaction? I even don't know which email address I should send to for help.
Any reply is appreciated!
Order Number: MT9HZ3LNZ

All sales are final

HT3702 There are charges on my debit card that were not approved, which over drafted my account. How can I get my money back?

I have charges on my bank account from the iTunes Store for Purchases that were unauthorized. The only authorized purchased that was made on iTunes was a Disney Mickey Mouse app. These charges caused my account to overdraft. How can I get these charges off of my account and get my money back?

You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
If you don't recognise the charges (and nobody else has access to your account or devices and may have made them), or you can't find them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Accidentally purchased music from iTunes Store. Can I get my money back?

Thinking I was buying a song by the All-American Rejects on the Top 100 list on iTunes, I ended up pressing the "Buy Song" buttong below it. So instead of getting the song I wanted, I instead purchased "You Found Me" by the Fray. A song I hate. I tried to cancel the downloading to see if that would work, but all it did was pause my purchase.
Is there any way I can not buy that song and get my money back?

There's no way to cancel an item once it's been queued. Contact the iTunes Store Customer Service department using the form at the bottom of the Purchase Issues FAQ web page and explain the problem to them. Perhaps there's something they can do for you.
For the future, I'd suggest that you set the preference to Buy Using Shopping Cart (in the Store preferences in iTunes). That will help eliminate such inadvertent purchases.
Regards.

I have been billed with apps i didn't buy worth $60.96 how do i get my money back?

i recieved recipts of item been purchased in my name.how do i report and get my money back?

Call your credit card provider and dispute the charges.

HT4009 I made a purchase in an app and it didn't go through but it took money from my iTunes account, how do I get my money back?

I made a purchase in an app and the app didn't give me the purchase, but took money from my iTunes account. How do I get my money back?

Hi Epic Awesome16,
Thanks for visiting Apple Support Communities.
If you were charged for an In-App Purchase that you did not receive, first try reporting an issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jeremy

HT4009 My 6 yr d daughter somehow made in app purchases. What can I do to get my money back. I did not give permission for this.

My 6 yr old made some purchases without my knowledge how did she do that and I want to know how to get my money back.

She did it by using a standard feature of the phone (detailed in the User Guide), that you didn't turn off (again detailed in the User Guide), before giving it to a child who doesn't yet have the skills to read and understand that same User Guide, you - as the phones owner - should have read.

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I'm keeping the app, i just need the $19.00 back.

TS1702 I purchased and app and it was the wrong app. Not only that but it didn't download. How do I get my money back?

I purchased an app and it was the wrong app. Not only that but it didn't download. How do I get my money back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT5100 I didn't approve a purchase made by my child, how do I cancel the purchase and get my money back?

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