HT5163 Bought an iPhone 4S of a friend and want to unlock it for another network

I bought an iPhone of my friend when his 2year contract came to an end. It was on orange network ... And I want it on virgin .... How do I get it opened to virgin... Please please please help... I got this for my wife's birthday ...

Your friend needs to contact Orange and request the iPhone be unlocked. If Orange does so and agrees to do so, Orange will send Apple an unlock request for the iPhone. When the unlock is ready, Orange will send your friend an email notifying that the unlock is ready. The actual unlocking will be done with iTunes.

Similar Messages

  • I bought an iPhone 5 from a friend and want to keep the music that is on the phone. Anyway to do this without losing the music when i sync to my Macbook?

    I Bought an iPhone 5 from a friend and want to keep his music. If i sync it to my Mac i will lose it. Any way i can keep the music?

    Your friend does get to keep.  .Purchases are locked forever to the Apple id used to purchase them
    They just download again using the same Apple id

  • I bought an iphone 4 from my friend and he do not know his apple ID and we are trying to know the email attached to is apple ID so we can rest it cause he forgot them as well and the reset button in the 2 steps always says that the email is always sent !

    i bought an iphone 4 from my friend and he do not know his apple ID and we are trying to know the email attached to is apple ID so we can rest it cause he forgot them as well and the reset button in the 2 steps always says that the email is always sent ! ( even if you wrote a worng ID like ( asdasdasd ) it will say sent !! how come and now am trying to know or need a hint on that email so my freind could try to remember it !
    to those who will think that this phone is stolen , no its not and i would love to go to apple store if there is 1 in jordan so they can help us ,
    i have everything with this iphone the box the catalog its serial number , everything but the ID and the (and apple ID is everything as you know)
    so please if anyone have any suggestion to help me , and even apple it self if the can help me to get a support from them cause i tried everything to contact them by mail or any other option since as i said there is no apple store in jordan

    he knows his ID , if he did all whats in the link he can get his password back ?
    how can i make him call applecare ? is there a way to speak to them from jordan ??
    i have been trying to reach any1 in apple so they can communicate and help my friend (us) to make him remember it .
    am not asking for the password or trying to get into the phone without using it , and i can take my money back though i need to help my friend as well since now he cant use it as well.
    thanks kil

  • I have bought an iphone from a friend and want to unlock it from vodaphone do I need to contact apple or just vodaphone?

    I have bought an iPhone 3GS from a friend and it is locked in to Vodaphone, I need to unlock it as I live in Spain and my friend is in the UK. Do I need to contact Apple with the IMEI number to have the phone registered to me or do I just contact Vodaphone? I need to do this asap so please help?

    Only Vodaphone can authorize the unlocking of this phone. Apple can't/won't help you.
    However, Vodaphone, like most carriers, will only authorize unlocking for customers, obviously not you. You need to get your friend to request that Vodaphone authorize the unlocking of this phone.

  • Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few  attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!

    Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few  attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!

    You've encountered iCloud Activation Lock. Contact you friend and have him follow the directions here:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account

  • I bought an iPhone 5 in Canada but I want to unlock it to use it in Europe , how?

    I bought an iPhone 5 in Canada but I want to unlock it to use it in Europe , how?

    No. There is no other way. Only the carrier it's locked to can authorize unlocking it.

  • Bought an iphone 5 off a friend and i cant activate it as they dont know the apple id anymore , i have an account but cant set the phone up can anyone help thanks

    bought an iphone off a friend and i cant activate it as they dont know there password so i can reset the phone , can anyone help

    Have them reset thier iCloud password so they can disable the Activation Lock.

  • I just bought an iphone 4s from a friend and it will not sync to iTunes

    I just bought an iphone 4s and the phone will not sync to itune. I have the music that I bought from itunes but not my other music. And when I do plug the phone up to my computer it will say that the phone is hooked up but iTunes will not show my phone like my ipod shuffle shows up on iTunes.

    Go through this support document
    iOS: Device not recognised in iTunes
    Windows: http://support.apple.com/kb/TS1538

  • Been given an iphone 4 by a friend and need to unlock so can use my own SIM

    I was given an iphone 4 by a friend but upon putting my SIM in, I realised he'd not unlocked the phone! He isn't able to unlock the phone via his contract (he has a new iphone) because the IMEI isn't showing on his account and it tries to unlock his current (in contract) phone. So, I've read and been told some conflicting advice. Another friend told me she had to pay Apple £50 at a store to unlock her iphone she bought secondhand that was locked. Some other forums are quoting £20+ to have it unlocked, and I've read elsewhere still, that it will cost £9. So I'm confused!! What's right?? Do I need to pay as it's an old phone, no longer on any contract, not registered anywhere (my friend who gave it to me couldn't find it on his account). Do I need to get an EE PAYG SIM and get the iphone registered to me? Will that work? Once I do that, and if I decide I want to go back to my current provider (Vodafone), can I simply request an unlock via the online forms? I shouldn't be tied in to a fixed term if i'm not a customer currently and I used a PAYG SIM, am I right? I'd appreciate some clarification please. It seems that both Apple and EE aren't the easist to get an unlock from! Never had an iphone before so had no idea it was like Fort Knox to get out of!! Thank you in advance - a newbie iphone owner and non EE customer

    It costs £8.99 to unlock a device from EE there are a number of options that you might be able to use to get your device unlocked.
    But first this.
    Only contract devices have to be used for 6 months first before requesting a unlock. PAYG, Sim only or secondhand devices this rule doesn't apply.
    1, If you still with EE/Orange/T-Mobile just fill out the unlocking request form with your details. Any phone that was replaced by insurance you will need to let EE know that it was a replacement device if your still in contract. You can also unlock an old device if you have a upgrade device on your account just fill out the request form with your details and the phone number you used with this device. It doesn't matter if you use this number on a new device now.
    2, If you already have an account with EE and you have brought/been given a 2nd hand device lock to EE and you would like it unlocked you just need to use your Sim card in the device so the IMEI number gets registered to your account. Once your account has the IMEI number on it you can the fill out the online unlock request form.
    3, If you have brought/been given a 2nd hand device and don't have a EE/Orange/T-Mobile account and you don't want to use the EE networks you need to get a PAYG SIM card and set up an account. Top-up the account to £8.99 to pay the unlock fee than fill out the online unlock request form.
    (If using a PAYG you must make sure that the £8.99 is on your account when EE take the payment if it's not your device will not get unlocked and EE will not inform you that the unlock request has failed. It's you job to make sure the cedit is there when EE go to take it they will not inform you when there going to take it)
    Or
    4, A non EE customer can take the device to your local EE store and request the unlock from there it will still cost £8.99 and it still takes 7 to 10 days
    5, If you would like a device unlocked and you are no longer with EE/Orange/T-Mobile just fill out the online unlock request form using the number that you used with that device on EE/Orange/T-Mobile. EE will unlock devices that are up to 10 years old that were used on their network. You will still be billed to unlock the device.
    6, If you have brought or thinking about buying a 2nd hand device and you are not in the UK you are going to find it very hard to get a device unlocked when you setup an account you need a UK address also you will need to get a PAYG SIM card but you will also need to find away of topping up the account with GBP, if you can not do any of this the device will not get unlocked there are no exceptions.
    Click here for the online unlock request form
    http://ee.co.uk/help/getting-started/joining-ee/unlocking-your-phone

  • I bought a iphone 3gs from a friend and I was told to put in my sim card and connect it to the computer and it stays on the recovery screen, does anyone know the reason why this is happening?

    I dont know if its my computer because it says that the device is unknown and doesnt come up as apple mobile device but I've watched youtube videos that seemed like they had similiar problems but they didnt work for me. I've tried the whole home button thing,updating itunes and everything but the recovery screen still wouldnt go away. This is the first time I'm using an iphone so I'm totally clueless about whats happening.

    Installing a SIM card will never rectify the device being in recovery mode.
    Put the device in DFU mode and attempt to restore it as new via iTunes.  Google "DFU mode" for instructions.

  • Bought an iphone 3gs from a friend, how do i synce it to my computer now? I cant add any files to my Device sub folders

    I just bought an iphone 3gs from a friend and im trying to synce it to my computer i've tried everything to synce it to my computer  but it wont let me add files to my device sub folder such as musice, movies etc Anyone have any ideads on how i can correct this issue?

    You don't add media (other than music) to your device by dragging.  It's by synching.
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • HT201441 I bought an iphone 5 from a friend who bought it at a pawn shop with icloud Find My Phone Activation lock

    i bought an Iphone 5 from a friend who bought it at a pawn shop with Icloud Find My Iphone Activation Lock and i have no type of contact or even knowing the original owner is there anything i can do. Can i go to the apple store and get a new Iphone or somthing

    You friend set you up, you purchased a brick. I were you I d return it or lose a "friend".

  • I just bought a iphone 3gs from my friend. when he gave it to me it was in recovery mode. Now everytime i try to Restore it i get the error 1603. is there any way to fix this ? please help !

    I just bought a iphone 3gs from my friend. when he gave it to me it was in recovery mode. Now everytime i try to Restore it i get the error 1603. is there any way to fix this ? please help !

    iOS: Unable to update or restore
    Are you sure your friend didn't jailbreak it?
    If so, save yourself a lot of time and trouble - throw it in the trash.

  • Ive just bought an iphone 5s from a friend,i reset it and its asking for a code for itunes gift card...do i have to have this?

    ive just bought a iphone 5s from a friend..i reset it and while setting it back up in my name it ask for a code for itunes gift card..is this necessary? is there not a promo code..

    If you mean that you are creating a new iTunes account then the gift card field is optional, it doesn't have to be filled in, you can enter your credit card details instead as your payment method - and no, there isn't a 'promo code'.
    Or there are instructions on this page for creating a new account (e.g. on a computer's iTunes) without giving payment details : http://support.apple.com/kb/HT2534
    Or do you mean something else ?

  • Hi I bought an iPhone 5 from a friend. but he got it as a warranty replacement from Apple so he has no paperwork with the serial/IMEI. I need that kind of paperwork to be able to use my phone at work. what do I do to get it?

    Hi I bought an iPhone 5 from a friend. but he got it as a warranty replacement from Apple so he has no paperwork with the serial/IMEI. I need that kind of paperwork to be able to use my phone at work. what do I do to get it?

    That information, and more, can be found in the About page of the settings. Tap Settings > General > About and you'll see a lot of information about the device.

Maybe you are looking for