HT5172 Glad to have USB capability on my new iMac. Been in Mac world all of 2 days now. Question - I downloaded photos from a Centron flash drive and am wondering if flash drives have to be ejected the same as on a PC? Can't find how to do it. Thanks.

Been in the iMac world now all of 2 days. I'm glad to have USB capability. I downloaded photos from a Centron flash drive and now need to remove the flash drive. Do you eject flash drives on iMacs as we did on PC's? Can't find an answer in the support area. Thanks...

Yes. All external drives regardless of how they are connected must be ejected before they can be unplugged.

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Somehow i/o playing the songs from my library in scrambled fashion...it keeps playing the SAME song...I can't find how to scramble the playing.

When I listen to ITunes now...the playlist isn't scrambled anymore....it plays the SAME song over and over. I can't find how to change it.

Are you also restoring from your backup? That sounds like what is happening or someone else has your Apple ID.
A backup to iCloud would have no way to add UK holidays to your calendar. Open Calendar, tap on Calendars at the bottom middle of the page and untick the ones you don't want.

On my Iphone, I have an app called Voice memos where I can record someone talking or signing. I try finding the same on my Ipad but can't find it. Does it exist on Ipad?

On my Iphone, I have an app called Voice memos where I can record someone talking or signing. I try finding the same on my Ipad but can't find it. Does it exist on Ipad?

No, but there are plenty of Apps which will do this.
Se this one for example:
https://itunes.apple.com/us/app/voice-memos-for-ipad/id364295267?mt=8

I can't download photos from my camera. instead of a camera listed under devices I have a new icon named wizard. help?

I can't download photos from my camera. My camera used to show up under 'devices' when I connected to my Mac. Today it shows an icon called wizard instead. When I turn on the camera to start the download, empty picture frames appear, but no photos to import. Can anyone advise? Thank you!

Try to import from your camera with Image Capture instead of iPhoto. Does that work?
Do you see your camera as a disk on the Desktop?
Can you open the image files from te Finder?
That wizzard-icon is puzzling. Have you used your camera with a PC and perhaps reformatted the SD Card from a different operating system? Then I'd try to import a different SD Card, that has been reformatted in the camera.

HT4889 Hi there, I just get a new Imac, so, I would like to syncronize with my macbook, and keep the same musik, apps, files. what can I do to do that? Thanks

Hi there, I just get a new Imac, so, I would like to syncronize with my macbook, and keep the same musik, apps, files. what can I do to do that? Thanks

Hello there, LeoFerrer.
The following Knowledge Base article provides some great information and steps for migrating your information to your new iMac:
OS X: How to migrate data from another Mac using Mavericks
http://support.apple.com/kb/HT5872
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I'd love some help trying to figure out why my 2008 MacBook no longer recognizes my external drive and now is not downloading photos from my iphone....?

After many years of having no problems at all on my Macbook, I recently figured I should finally upgrade my OS. I did that about three weeks ago, updating to Snow Leopard (10.6.8). I used Time Machine at least once after the OS upgrade but now Time Machine no longer recognizes the external drive I have used for all these years to back up. The MacBook does not "see" it. (Disk Utility does however.) The computer then also stopped recognizing another La Cie back-up that I have and now... my iPhone cannot download photos? Yikes.
I have, of course, shut down numerous times, used different cables (that worked for some) and the two USB drives. I even used a firewire. Nothing worked. I also tried to "Repair disk" on Disk Utility. It didn't work either, giving me an error (that I didn't save, sorry).
I read many other discussions on the file format of the external drive and of course I'd be happy to reformat the external drives--however, it is obviously a tad nerve-wracking to reformat drives before having an accessible back-up. Suggestions? I do not remember what file format they have but am pretty sure it's not the Mac file system someone mentioned. The drives are a 2009 WD "My Passport Elite" and La Cie 2007 d2 Quadra,
In terms of other hardware available, we do have another MacBook Air but it has started rejecting both drives as well (without the Snow Leopard upgrade). We have an old Dell but it wouldn't have the disk space to help out much.
Any thoughts on the process involved would be welcome. Any ideas on the iPhone rejection would be helpful as well! It is a 30gig iPhone 4 that has 20 or so gigs free (not clear as iTunes says that there are abour 18 Gigs on the phone but 24 free gigs? I may be bad at math but that's 40 gigs...).
I am checking out iCloud but apparently there are only 55 gigs available?
Will be glad to hear any thoughts. Thanks!

Good afternoon Lyssa,
Phew. First of all, thanks in advance...these blogs are always comforting help!
So, to answer your questions: For the age of the hard drive.Well, I added memory a couple of years ago (RAM and hard drive). Being a mom leads me to eat up a fair amount of gigs with photos of my kids and, in fact, I think I entirely replaced the original drive, so it is a couple years younger than 2008 since I did that in March 2010. If there is some way to verify that (whether or not I replaced the entire drive), I'm all ears. I have 311 Gigs free, so it is not a space issue. I verified the startup disk on Disk Utilityand nothing showed up.
Question 1- What formats...
The La Cie is format Windows NT Filesystem 3G ....At the time that I bought it I was still using a PC as well as a Mac and was told by afriend to use this format...
The WD is Mac OS Extended (Journaled). I again tried to repair the WD last night and this is the error message: "Error: DiskUtility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files."
Also, Time Machine tried again to back-up and gave me this error: "Files can't becopied onto the backup disk because it appears to be 'read only'. You may needto repair or reformat the disk using Disk Utility. If the disk can't berepaired, you must use a different disk for backups. Open Time Machinepreferences to select a different backup disk."
Question 2. Other cables...
I used two other cables with the WD and that didn't change anything.
Question 3... Fire Wire from the La Cie
Yes, I used the Firewire cable from the La Cie and it is indeed present, though still not visible in Finder. Since it is not Mac OSExtended I know that I can't use Time Machine with it.
So, in summary...
I can plug in the La Cie and it is functional on the MacBook, visible on Disk Utility but not visible in Finder. The WD drive is not visible and not functional. So we can think it is indeed the WD that is not working.... Also, the iphone photos did, in the end, get downloaded, so it is not something more general.
Causes...
I forgot to mention that there is a "lost+found" file on the WD which apparently points to a UNIX /OS issue?
Some kind of "insurance"?....
I'm curious about how people avoid this kind of issue. You just regularly replace back-up drives and hard drives before problems come up? Time Machine is great and saves many of us from disasters, however, knowing that your Time Machine back-ups are vulnerable makes the whole system insecure. No way to have alarms ring before the drive goes out?
As for ways ahead...
It seems that I ought to be able to copy off of the WD to the MacBook then erase it and reformat it and start over again. However, I haven’t been able to see its contents except on random occasions. If you have any ideas on how to copy the Time Machineback-ups from the WD, again, I'm all ears!
Good afternoon Lyssa,
Phew. First of all, thanks in advance...
So, to answer your questions:
For the age of the hard drive. Well, I added memory a coupleof years ago (RAM and hard drive). Being a mom leads me to eat up a fair amountof gigs with photos of my kids ….and, in fact, I think I entirely replaced theoriginal drive, so it is a couple years younger than 2008 since I did that inMarch 2010. If there is some way to verify that, I'm all ears. I have 311 Gigfree, so it is not a space issue. I verified the startup disk on Disk Utilityand nothing showed up.
Question 1- What formats...
The La Cie is format Windows NT Filesystem 3G ....At thetime that I bought it I was still using a PC as well as a Mac and was told by afriend to use this format...
The WD is Mac OS Extended (Journaled). I again tried torepair the WD last night and this is the error message: "Error: DiskUtility can’t repair this disk. Back up as many of your files as possible,reformat the disk, and restore your backed-up files."
Also, Time Machine tried again to back-up and gave me thiserror: "Files can't be copied onto the backup disk because it appearsto be 'read only'. You may need to repair or reformat the disk using DiskUtility. If the disk can't be repaired, you must use a different disk forbackups. Open Time Machine preferences to select a different backup disk."
Question 2. Other cables...
I used two other cables with the WD and that didn't changeanything.
Question 3... Fire Wire from the La Cie
Yes, I used the Firewire cable from the La Cie and it isindeed accessible, though still not visible in Finder. Since it is not Mac OSExtended I know that I can't use Time Machine with it.
FYI...
So, in summary... I can plug in the La Cie and it is “functional” on theMacBook but not visible in Finder. The WD drive is not visible and notfunctional. So we can think it is indeed the WD that is not working.... ALSO,the iphone photos did, in the end get downloaded.
As for ways ahead…
It seems that I ought to be able to copy off of the WD tothe MacBook then erase it and reformat it and start over again. However, Ihaven’t been able to “see” its contents except on random occasions…
Any further thoughts are welcome!

Just rented a movie on apple tv--watched half and wanted to continue watching the rest on my computer but can't find how to do this.

I just rented a movie on Apple Tv--started to watch it on the TV then wanted to continue on my computer (MacAir) but couldn't find a way to do this. Home sharing is enabled. I pulled up the movie in the Itunes store and clicked on 'rent' but I don't want to have to pay the rental fee again.

Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941)

How can my wife and I be friends in game center if we use the same Itunes account?

How can my wife and I be friends in game center if we use the same Itunes account?

You can set up multiple accounts in Game Centre, sign out and create new account. You just need a different email address from any existing Apple ID's and a new password. You can still use the old account for purchases.

How to lock a drive and/or folder if there is no lock icon in the get info field?, how to lock a drive and/or folder if there is no lock icon in the get info field?

how to lock a drive and/or folder if there is no lock icon in the get info field?, how to lock a drive and/or folder if there is no lock icon in the get info field?

You can create an encrypted disk image.
http://www.macworld.com/article/1154559/password_protect_folders.html

HT1349 Due to backing up my itunes on an external 1 terrabite hard drive, I now have duplicates of the same song in my library. Anyone know how to run something to remove duplicates? It's taking up too much space on my hard drive.

Is there something I can run to remove duplicate songs from my itunes library. This occurred when I backed my itunes library up on an external hard drive, now I have multiple duplicates of the same songs. HELP!

I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots.

When i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

when i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

I have a iPhone 4S and a Cannon Printer with AirPrint. I have the printer and the iPhone both on the same network, however I still can't locate the printer on the phone. Works just fine with the laptop on the same network. Any suggestions?

I have a iPhone 4S and a Cannon Printer with AirPrint. I have the printer and the iPhone both on the same network, however I still can't locate the printer on the phone. Works just fine with the laptop on the same network. Any suggestions?

ok no problem! all i did was 1) set up the mobile hotspot on my phone. 2) turn it and wifi on on the phone. 3) connect the laptop/desktop to the hotspot network. 4) insert setup disk for the printer and begin setup. 5) complete the setup "using a usb cord to temporarilly connect the computer and printer" 6) unplug usb cable and finish set up on the laptop/desktop. 7) give it a few minutes to show up on the AirPrint menu on the phone. 8) that should be it. I unplugged the printer and plugged it back in, made sure the laptop was totally turned off AND disconnected from the network, and did everything I could to try and make it not work. The printer I have is a Canon MG3122, it doesn't have a fancy screen or even a way to input a password or anything like that, so it just strores a default network that it will connect to. in order to change networks i would have to complete setup multiple times. Since I only plan to use it with AirPrint for my mobile business....the one network is just fine! Hope this helps!

Hello can someone help me I have an iphone 4 and my daughter has an ipod touch we are on the same email address but somehow with in the last 25hrs all of my contacts are gone and only hers on on my phone is there a way for me to get all my contacts back?

Hello can someone help me I have an iphone 4 and my daughter has an ipod touch we are on the same email address but somehow with in the last 25hrs all of my contacts are gone and only hers on on my phone is there a way for me to get all my contacts back?

If you need assistance with finding any of your restores or attempting to restore from any that happened prior to his incident follow this article
http://support.apple.com/kb/ht1766
IF you do find a backup that has your contacts; I'd /highly/ recommand turning off your wifi network after the restore is finished because if the issue is with your iCloud your contacts may merge back with her's.
With iCloud you DO NOT want to share the account; bad things happen Evil evil thigns...
But in all seriousness; if two devices have the same iCloud; iCloud is told to merge and sync infomation between hte two and can't tell that it doesn't belong to the same person

I used to open many tabs in the same page and i move from one to other by mouse but since3 two days the tabs open in the same page normaly but i can't move from one to other when i clik with mouse on any tab it don't open/ do u have any solve for this?

i used to open many tabs in the same page and i move from one to other by mouse but since3 two days the tabs open in the same page normaly but i can't move from one to other when i clik with mouse on any tab it don't open/ do u have any solve for this

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

HT5616 I have multiple phones and iPads and all are linked to one iCloud account and one iTunes Account. I want to keep the same iTunes Account so I can share music, etc., however, I want each device to have its own iCloud account. How do I do this?

I have multiple phones and iPads and all are linked to one iCloud account and one iTunes Account. I want to keep the same iTunes Account so I can share music, etc., however, I want each device to have its own iCloud account. Any help on how I can I do this?

You'll need to create an Apple ID for each device. Use the new Apple ID for FaceTime, iMessage and iCloud on the device. Use the original Apple ID for Settings>iTunes & App Store.

HT5172 Glad to have USB capability on my new iMac. Been in Mac world all of 2 days now. Question - I downloaded photos from a Centron flash drive and am wondering if flash drives have to be ejected the same as on a PC? Can't find how to do it. Thanks.

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