HT5192 How do I download my upgrade when my phone won't give me the option?

Why is it so hard to download the upgrade for my iPhone even when it's under wifi

Because you have let it become outdated. iOS 4 or earlier require iTunes on the computer to update. Any newer version, you can update over the air.
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/updating- ios#itunes

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HT201272 I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

When i open itunes it gives me the option to download the new version 10.3. my computer will not support 10.3. i can't by pass the download to continue with my current version of itunes. i've trashed and reinstalled 8.2.1 twice. any solutions?

When i open itunes it gives me the option to download the new version 10.3. my computer will not support 10.3. i can't by pass the download to continue with my current version of itunes. i've trashed and reinstalled 8.2.1 twice. any solutions?

I am in the same boat. I tried repeatedly to contact iTunes support, but was told each time that I had contacted the wrong deaprtment and they could not help me. There must be a way to still be able to use the iTunes store without paying for a system update. If not, I hope they will reimburse me the money I have in my acount.

How do I download/open documents if my iPad isn't giving me the option to "open with---"? (It's only allowing me to view the files/power points)

How do I download/open documents if my iPad isn't giving me the option to "open with---"? (It's only allowing me to view the files/power points)

Do you have an app to open it installed? Keynote. powerpoint

How can I erase My hard drive. Disk utility only gives me the option of erase free space. I have 27in iMac with Lion and 12 gb ram.

How can I erase my hard drive? Disk utility only gives me the option to erase free space.
Thanks for any assistance.

Drive Preparation for Lion
1. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Quit DU to return to the main menu.
5. Select Reinstall Lion then click on the Continue button. You need an active network connection in order to download the Lion software.

My phone doesn't give me the option to turn mirroring on when trying to connect to apple tv. As far as I can see everything is updated and the AirPlay is turned on. Be grateful if anyone knows what's wrong.

My phone doesn't give me the option to turn mirroring on when trying to connect to apple tv. As far as I can see everything is updated and the AirPlay is turned on. Be grateful if anyone knows what's wrong.

Welcome to Apple Communities
Have you connected both to the same Wi-Fi?

Ipad2 users, how do I crop/drag profile pictures in Facebook? Facebook gives me the option to drag the picture but it just can't be done.

IPAD2 users, how do I crop/drag profile pictures in Facebook? Facebook gives me the option to drag the picture but it just can't be done.

Well thank you for your honesty. Apple requires you have to have a Mac to develop iPhone apps, ergo my foray into OS-Xland. No way around it that one except for running OSX in a VM, which would have probably saved me some quid, true enough.
BUT for those interested parties: VirtualBox has a startup script in /Library/StartupItems/VirtualBox that will prevent OSX from fully booting on the initial (and required) rEFIt boot cycle. Once I temporarily moved that out of the StartupItems rEFIt went in as expected.
FYI, the openSUSE desktop running native is a little peppier than OSX native which was a nice surprise. Now if the Mac just had more open source software we would have a deal. (:

HT5312 For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say " send security code." What should I do?

For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say " send security code." What should I do?

The reset will only show if you had put a rescue email address on your account, if you aren't getting the link then you don't have one and you won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

My ipad won't give me the option to upgrade from op system 5.1.1 to higher as the update option say's I'm up to date.

My ipad won't give me the option to upgrade from op system 5.1.1 to higher as the update option say's I'm up to date.

A first generation iPad can't be updated past 5.1.1.
(119512)

I see how to delete songs from iPad, but there are some that won't give me the option to delete when I swipe it. Why won't it let me?

I see how to delete songs from iPad, but there are some songs that don't give me the option to delete when I swipe them. Why can't I get rid of these songs?

Do they have a cloud icon next to them? If they do, they aren't on the iPad so you can't delete them. They are in iCloud ready for you to download them if you want to and they are visible in the music app for this purpose.
If you don't want to see these songs that are in iCloud, go to Settings> iTunes & App Store>Show all>Music>Off.

Whenever I try to download a PDF to save for future use, it keeps opening up the text in my email and won't give me the option to download and save. Any suggestions?

whenever I try to save a PDF document on mu iPad, it will only open up as text in my email and won't give me an option to download and save. Any suggestions?

You can hold down on the open PDF and get the option to Open In - in the resulting pop up window.

How do I download my upgrade when Apple Store choices are wrong?

I'm running Snow Leopard, and bought the Mountain Lion upgrade. I received an email receipt from Apple with numbers and links. I don't have the App Store app.
When I go to the app store the only choice is to upgrade to Mavericks. I don't want Mavericks. I bought Mountain Lion, but don't see any way to download it. In 20 years on computers, this is the dumbest upgrading experience I have ever had with any software, much less an operating system. They could hardly make this process more convoluted and obtuse.
When I went to the 'contact Apple' page, they ask what OS I'm running, but only give two choices, Lion, or Mountain Lion, which are both wrong.
Does anyone have the magic beans I need to make the giant fall off the beanstalk so I can download the software I bought?
thanks for any help,
Greg

Ok, after jumping through a series of hoops, I got Mountain Lion istalled. Here's what happened.
The reason I couldn't find Mountain Lion in the App Store is that it isn't there! I wrote them via the Help link, but in the end had to call the 800 number. The support guy used Screen Sharing, which meant he could see my desktop, so if anyone calls support have your Apple ID written down on paper so you don't inadvertently reveal too much information.
Tha App Store has a special section where they keep Mountain Lion. He led me to that page so I could clearly see the 'Download' button before I ended the support session.
Haivng read about 4-hour download times, I was concerned about tying up my computer during the day when I had computing to do. I had no way of knowing how busy the Apple site was, but it was mid-day on a weekday, so I figured it would not be too bad. Also, I assumed that most everyone on my Time Warner Cable network would be at work, so I didn't expect too much congestion on my end.
As it turned out, downloading the 4+ GB file was waaay easier than expected. At around 1pm Friday I started the download, it took about 28% of my massive 8-core processor and I averaged about 5MB / second. My ISP connection is what they call 'Standard', the 3rd out of the 5 speeds TWC offers. The entire file was finished downloading in about 30 minutes! During the download, there's no visible progress bar, and the 'Download' button was not grayed out, so the only way I knew the file was downloading was by the sound of my hard drive working. To be sure the file was on its way, I opened my Mac's Activity Monitor.
When the download was complete, the installer asked me where I wanted the upgrade to be installed. I chose an empty partition on my hard drive that I had cleared off for this purpose. Mountain Lion was quickly installed.
With my partition divided in half, I continue to be able to run Snow Leopard on one half, and Mountain Lion on the other. On reboot, after the screen turns black, I can hold down the Option key until a screen opens that offers me the choice of which OS I want to boot into. When I bought this Mac Pro in 2010, the first thing I did was partition the hard drive into 2 parts, and reinstall Snow Leopard on one. For the last three years I've been using the non-boot partition for storage. Running two operating systems like this makes it easy to work on one OS from the other. Installing DiskWarrior 4.4 on each partition enables me to repair both. DiskWarrior has saved my butt more times than I can count during the dozen-plus years I've been running Macs.
I ran the install from my Snow Leopard partition, so after it was complete, the Install Mountain Lion application appeared in my Snow Leopard Applications folder. The support guy told me that the Mountain Lion installer automatically creates a hidden Restore partition, in case I want to reinstall and start from scratch in the future. Nevertheless, I wanted to save the Mountain Lion installer onto a portable hard drive. I partitioned a new Seagate USB 3, 1 TB drive so as to have a tiny 5 GB partition as 1st, and the rest of the drive as 2nd. BTW, the first partition on a drive is a bit faster than the second, so if you are creating a boot partition, make it the first one.
When booting to the Mountain Lion partition for the first time, excessive hard drive activity was heard. After the OS had fully loaded, reading operations went on and on for ten minutes or more, indicating to me that there was some kind of problem. The Mac being a Unix platform, I figured there was a problem with Permissions. I opened Disk Utility, and hit Repair Permissions. This stopped the excessive reading, but it still wasn't exactly 'normal'. I booted back into Snow Leopard, and surprisingly the excessive hard drive activity was happening there too. (It hadn't been happening before the new install). I ran diskWarrior 4.4 on the Mountain Lion partition, and sure enough many 'red' error notices were seen. As DW users know, this indicates serious problems. After DW rebuilt the ML desktop database, all was well. The next time I booted into Mountain Lion, no excessive disk activity was heard. For symmetry's sake, I installed DW on the Mountain Lion partition, and rebuilt the Snow Leopard database. Now everything is copacetic on both partitions!
Kappy's very clear instructions on how to put a Bootable Backup of the installer on a portable hard drive can be found here:
https://discussions.apple.com/message/24083335?ac_cid=tw123456#24083335
Hope this helps anyone who is upgrading, now or in the future.
Greg
ps. the Apple Support guys are not trained to do anything like what I describe. Unless you happen to run into an experienced computer user who thinks outside of the box, all you will get from them is advice on standard installations.

How can I download AfterEffects again when it appears to be "updated" in the CC tab? Its gone! :(

Hi, yesterday I was looking for my After Effects application, but suddenly it was gone, but when looking for it in the CC tab, it appears to be "updated" and doesnt give me any option to download and install it again!!! what should I do? thanks a lot! I am using Macbook pro retina, 16gb, 2.7ghz... etc.

Hi BrunoMarin,
Welcome to Adobe Forums.
Please refer to the below link if the app still show updated even though it is not installed.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
You can also directly download After effects from the below link
http://prodesigntools.com/adobe-cc-direct-download-links.html
Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
Thanks

I have an ipod touch 5th generation, bought a new laptop and authorised it. when i try to sync it says it's not possible because there isn't enough space to hold everything in the itunes library.it won't give me the option of choosing what i want to sync.

I have an ipod touch 5th generation 64g . Just bought a new laptop and authorised it to use itunes library. When i try and sync my ipod it says it can't do it because there isn't enough space on my ipod to hold everything in the itunes library. I already know that i can't fit everything on my ipod but when using my old laptop i was able to choose what i wanted to sync. Now i don't seem to have the option of choosing what i can sync, it just refuses to do it as there isn't enough space. Why is this???

Hello, peppertwist.
Thank you for visiting Apple Support Communities.
When receiving the not enough space alert, he is the best article to go through.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Cheers,
Jason H.

HT201272 I had to download and pay for the upgraded version of Song Pop TWICE !! I don't like having to do that... I could not find anywhere on the phone where it gives you the option to restore previous purchase...

I would like to get a credit to my account for the 1.99 I have had to spend twice to purchase the Song Pop version that is upgraded. I am sure you can check my account and see that I have purchased it twice.

We are all itunes users just like you. no one here can check your account.
Here is how you redownload past purchases:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT5192 How do I download my upgrade when my phone won't give me the option?

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