HT5194 How do I restore a backed up app. Such as a game with a glitch ?

Question

I have the smurf village and while it was loading my niece ran her fingers across the screen and it just stopped and went back to the main screen. I tried to load it up again and it just keeps going back to the main/home screen. Everything else works. Should I reset the game and loose all my progress? Or is there a way to save everything and use the back up off of the cloud. If so, how can I restore the Smurf Village app. off of iCloud? Before I delete it :( me and my niece will be devastated after all the time,money,and work put into this game. Please help !

Answer 1

Due to some changes Apple made to their servers, various Beeline games are crashing during startup. We’re working to fix the problem. In the meantime you should be able to get into the games and manage them as needed by shutting down your device’s internet connection (airplane mode) before trying to open the game. 由於一些他們的伺服器蘋果所做的更改，以各種直線遊戲在啟動過程中撞毀。我們致力於解決該問題。在此期間，你應該能夠進入遊戲和管理它們根據需要通過關閉您的設備的互聯網連接 （飛機模式），然後嘗試打開遊戲。
It comes from the facebook of  "The Smurfs' Village"