HT5228 Java patch not in software update
This Java patch does not appear when I click on software update. It isn't on my list of recent updates either. Could the virus block the patch? My email account was attacked on Wednesday so I assume my laptop is infected.
Briar7 wrote:
This Java patch does not appear when I click on software update. It isn't on my list of recent updates either. Could the virus block the patch?
It is more likely that you don't even have Java installed.
Go to: http://www.java.com/en/download/testjava.jsp
If you don't see anything that looks like this:
then you don't have Java and you are fine.
My email account was attacked on Wednesday so I assume my laptop is infected.
In what way? Usually people just mistake forged return addresses for some kind of malware infection. A forged return address is just standard SPAM behaviour. It is fairly common for people to use easy-to-guess password on web-based e-mail systems like gmail and get their e-mail account hacked. That has nothing to do with your laptop.
Similar Messages
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Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
12% Google Chrome
12% WindowServer
4% Dock
2% Little Snitch Agent
2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
trying to update my ipod but i get the error message network timed out. I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?
Try the manual method specified here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch -
Im using iphone 4 uk unlock , it has ios 4.2.1 and it does not have software update option.Now i want to update the phone with latest ios is it possible and tel me how ?
The update to iOS 5.0 & higher is an erase/restore deal, so make sure you follow the directions here to update your phone:
http://support.apple.com/kb/ht4972
iOS 7.0.4 will be installed. -
I can not perform software updates or download any programs. They appear in the download box as images that are "not recognized". I thought maybe my antivirus software was setting up a firewall, but I have disabled it, so that's not the case. Any suggestions as to how I can fix this?
If the downloads are gone, it's possible that Windows is removing the downloads based on security policies set in IE. I realize that sounds strange, but it's related to Firefox's feature of submitting downloads to your virus scanner and marking them as having come from the internet.
To test this theory, you could try disabling the scan feature. I assume you have good "real time" antivirus protection which checks every file saved to your hard drive. (If not, you really should get that, and you can use Microsoft's free [http://windows.microsoft.com/en-US/windows/products/security-essentials Microsoft Security Essentials] for now until you have time to review all the available choices.)
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the filter box, type or paste '''scan''' and pause while the list is filtered
(3) Double-click '''browser.download.manager.scanWhenDone''' to toggle its value.
Firefox now should ignore Windows' download security. Does it change how Windows handles the file? -
Can not get Software Update to work in Mountain Lion, switches to App Store
Can not get Software Update to work in Mountain Lion, switches to App Store
Software Update is now in the Mac App Store...
See Here > Re: Software update on Mountain Lion -
HT4972 How come my iPad does not have software update in the settings?
Help, my iPad does not have software update available in settings, how do I update?
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972 -
iPad 2 I am trying to update to ISO5;however, when I go to setting, general, I do not have software update as directions show on apple support.
From my experience, you need 6.1.3 to download ios 7. I have tested this with six devices, one ios 5, one ios 6.1.3, and others 6.1.2. The ipad 2 that was 6.1.3 had the option available while the other five did not, then i updated my ipad mini to 6.1.3, after that the ios 7 option under settings was available. Please share your experiences too, thanks. And i would like someone to prove me wrong saying they updated directly from something not 6.1.3 to ios 7
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how about updating an older ipod which does not offer "software update" as a choice when one taps on General under Settings?
http://support.apple.com/kb/HT4972
Unless you have a 2nd generation iPod Touch, in which case 4.2.1 is the highest possible. -
My IPAD has not been used in almost two.... I have tried to update software but when go to Settings, General I can not find Software Updates where it should be between About and Sounds, what can I do? Nothing has been updated, tried through ITunes on PC and said I needed to update to ITunes 10.1 and can't do this either, please help me. Can't find ICloud either!
Make sure iTune is up to date.
http://i1224.photobucket.com/albums/ee374/Diavonex/715e7281162a061530f6b86418036 0f0_zpscfe7d4c8.jpg -
HT4972 Why does my iPad not show software updates in general settings
Why would an iPad version 4.3.5 not show software updates in general settings
because it was not there before iOS5. iOS5 is the first that can incrementally update the iOS on the idevice directly. The older versions must be updated via iTunes.
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I Have Iphone 3G, But There Is Not Here Software Update Option.. Can You Tell Me What Can I Do?
Muhammad Tariq Khan wrote:
I Have Iphone 3G, ...
The iPhone 3G can only update as far as iOS 4.2.1
Muhammad Tariq Khan wrote:
... There Is Not Here Software Update Option..
that is Only a feature of iOS 5 or later. -
Can not find software update on my i pad
Can not find software update on ipad
The Software update option was only added in iOS 5. It did not exist before that.
Assuming you have iOS 4.3 as your tagline suggests. You'll need to connect your iPad to a Computer running iTuines (Can be a Mac or a Pc doesn't matter) and follow the update prompts.
You'll probably want to back up the iPad before updating though.
iOS: How to update your iPhone, iPad, or iPod touch
Scroll down to the section titled: Update your device using iTunes -
Itunes is saying that it can not find software update to restore my iphone 5c.
Can someone please help me figure out how to get my phone back to wroking i have tried to turn it off then on but it wouldnt let me do a full shut down and when i plugged it in to my computer itunes said it can not find software update for iphone. I really need my phone any help?
i have tried to turn it off then on but it wouldnt let me do a full shut down
Define "would not let me."
itunes said it can not find software update
What was the EXACT message from iTunes, including the number? -
HT5457 Do not have software update in my general?
I do not have software update in my general, this do not not enable me to install ios5 on my iPad. Really do not help. Thanks
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom
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