HT5228 What if I already have the virus? this patch may work?? I'm not a computer savy :( I NEED HELP!!!!!!

I would like to know if this patch work if I have the virus in my computer? I'm not a computer savy and I just discover that I have shared my computer with who knows who is so sad.. but I need to fix this ASAP!!! Please somebody who can help me!
Magdalena

I'm not sure what "virus" you're referring to. Your tags indicate DNSChanger, but that did not involve Java and has been dead since November of last year. Further, the malicious servers used by DNSChanger were shut down in July, so you would have had serious internet problems starting at that time if you were infected with DNSChanger.
If you are referring to Flashback, that particular update does not remove the malware, but if you simply run Software Update and let it install whatever is available, you will be fine and the malware will be removed, if present. See About the Flashback malware.

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TS4062 hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit, the computer recognizes the phone but itunes sais i need 64 bit itunes.... please is there something im missing...

hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit, the computer recognizes the phone but itunes sais i need 64 bit itunes. please is there something im missing... thanks

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

HT5654 When I connect my iPhone to my computer, it says that I need the latest download for my iTunes to be able to sync. I already have the iOS7 and the 11.1.3 update. Whats the deal?

When I connect my iPhone to my computer, it says that I need the latest download for my iTunes to be able to sync. I already have the iOS7 and the 11.1.3 update. Whats the deal?

I have the same thing with my ipad "Bill's Ipad cannot be used because it requires itunes version 11.1 or later"
Thanks for help.

How can I upgrade to the final version of IOS 7 if I already have the latest beta version? I am from Guatemala, but I have an Ipod 5th gen and I am registered to the USA. What can I do?

How can I upgrade to the final version of IOS 7 if I already have the latest beta version? I am from Guatemala, but I have an Ipod 5th gen and I am registered to the USA. What can I do?

You say you have iOS 7. If you are a developer you have access to the private OS 7 developer's forum
iOS 7 Developer forum- Apple Developer
Otherwise you are on your own

I bought a song and i already have the song in m4a and mp3, but i didnt receive the document to proof that the music is legal. What i need to do?

Im a portuguese DJ and i want to buy mp3 music from itunes to play at my shows. I bought a song to test the process and i already have the song in m4a and mp3, but i didnt receive the document to proof that the music is legal. What i need to do? I cant play the music if i dont have the document telling that i bought it.
Thanks,
Bruno Mestre

BMestre wrote:
In first place i want to thank you for the answer, but it didnt solved my problem.
I know how to see my purchase history, but i need a valid document to show to authorities in case of some problem. I cant show them a print screen of my purchase history.=X
I was expecting some kind of document from itunes like we receive from beatport. A proof that you bought that songs. With your informations, the song name and the prices.
To the authorities a print screen means nothing.=X
Thaks again,
Bruno Mestre
Hello Bruno,
As you know, Beatport caters to DJ users, and provides the documentation needed to prove ownership that may be required for public performance.
The iTunes Store does not serve the DJ market. In fact, the terms of the iTunes Store restrict the use of its songs to personal, non-commercial use. Here is the info from the Apple Legal statement:
Ser-lhe-á autorizada a utilização dos Produtos iTunes apenas para uso pessoal, não comercial.

I Already Have the Latest Version

All of a sudden I can't open my Pages files. A dialog box comes up that tells me that I need the latest version of Pages
in order to open the file. The latest version offered in the App Store is 5.2.2 - but this is what I already have - take a look
What am I to do?
Thanks, John

You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter

Error message o update flash player when already have the latest version?

Why is i tha I get an error message to update flash player or media plugin when I already have the latest update verison 11,7,700,224 and I am running windows 7 Home Edition?

Who/what is giving you that error message; can you post a screenshot of it?
There have been many reports of fake update notices recently.

I bought macbook pro and update my osx, i already have the codes and install mountain lion and its been 2 days now and still downloading mode

i bought macbook pro and update my osx, i already have the codes and install mountain lion and its been 2 days now and still downloading mode

Disable anti virus software.
Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion as well as third party download managers.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

JVM suggests updating Java, but discover I already have the latest version

I have Java version 1.6.0_03-b05 installed on my pc. Once a week (because it is set to check once a week) Java issues a message saying
A new version of Java is ready to be installed. Click here to continueBut when I do so, another message is issued, saying
You already have the latest Java(TM) Platform on this systemWhy does it issue the first message if already latest version?
Henrik

You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter

Icloud settings say i need to upgrade iphoto on my macbook, but i already have the latest version.

i have a 4S and macbook pro running together on my network. im able to sync via wifi, and i'm pretty sure my phone is sending things to icloud, but i can't activate photo stream on the macbook. when i try to turn it on in icloud settings, the option is disabled and i get a message saying install the latest version of iphoto. when i try to buy it from the app store, it says i already have the latest version. help?

Would checking the "copy to iPhoto" box and then reimporting do it or will I end up with two copies of the same photos?
You'll end up with two copies and only one will have Faces attached.
The external drive is a MyBookLive, which my Mac says is formatted for Mac. It doesn't seem to be creating any issues.
What does Disk Utility report the format as?
As I'm using a MacBook Air that doesn't have an ethernet connection, I have no choice but to import over my wireless network.
A strong warning: If you're trying to edit the Library (that is, make albums, move photos around, keyword, make books or slideshows etc.) or edit individual photos in it via Wireless be very careful. Dropouts are a common fact of wireless networking, and should one occur while the app is writing to the database then your Library will be damaged. Simply, I would not do this with my Libraries.
My biggest issue at the moment is how do I copy the photos into iPhoto without having to start the process all over again.
Worth a try:
Check the box at the iPhoto Preferences: then
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

Conectivity to videobeam, i already have the accesory but do not works,any configuration or osftware?

Conectivity to videobeam, i already have the accesory but do not works,any configuration or osftware?

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 90 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

I already have the Adobe Creative Suite but I do not have Edge Animate, how do I get it?

I already have the Adobe Creative Suite, but I do not have Edge Animate, which I require for a course I am taking (only need for about 3 months), how do I purchase the single app? It is also not letting me download the free trial.

CC 2014 is not a separate plan, it is the newest version of the CC plan
http://blogs.adobe.com/jkost/2014/06/installing-the-2014-release-of-creative-cloud.html
This messages says (at least some) CC 2014 programs use NEW plugins https://forums.adobe.com/thread/1499663
-so do not uninstall the older CC programs if you use plugins in your programs until you are sure you have plugins that work in CC2014
If you are sure you don't need the old CC programs
-http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
-read reply #3 about the ORDER of uninstalling & installing https://forums.adobe.com/thread/1242671

HT204053 i bought my husband an ipod nano. we already have the classic. should i put both on the same apple id or get a new id for hubby?

i bought my husband an ipod nano. we already have the classic. should i put both on the same apple id or get a new id for hubby?

You can use the same account on both - I use the same account on my devices. Generally it's best to have just the one account, as all purchases from the store are tied to the account that buys it - so any iTunes music that you have/will buy will be tied to that account.

TS3991 iWork doesn't seem to recognize that I already have the pages, keynote, and numbers apps so I can't use iCloud to sync my documents. How to get my apps recognized?

iWork doesn't seem to recognize that I already have the pages, keynote, and numbers apps so I can't use iCloud to sync my documents. How to get my apps recognized?

Do you have both the OS X and iOS versions of each of them?

Hi - my Mu was "buggy" and would not update - so i threw the APP in the trash - but now CC will not allow me to Re-Install because it thinks i already have the APP - any advice?

hi - my Mu was "buggy" and would not update - so i threw the APP in the trash - but now CC will not allow me to Re-Install because it thinks i already have the APP - any advice?

restore your app from the trash and then properly uninstall.
if that fails, CC desktop lists applications as "Up to Date" when not installed

HT5228 What if I already have the virus? this patch may work?? I'm not a computer savy :( I NEED HELP!!!!!!

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