HT5261 my itunes updated last week and now it wont work at all.
it keeps telling me it was installed wrong.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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Installed Office update last week and now Word crashes every time I use it
Installed Office update last week and now Word quits unexpectedly every time
Have you checked Microsoft office for mac support? http://www.microsoft.com/mac/support
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Itunes asks to update my brand new ipod touch.. I do and now it wont work at all!!!
just got my brand new ipod touch ... working good then itunes wants to update so I do now my ipod doesnt work at all! all I get is the apple and a line on face and wont even turn off!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipod nano (2nd generation) wont connect with windows or itunes, i used it last week (charged it through USB) then this week when i connect it (once again through USB) it wont work, it says "windows has stopped this device because it has reported problems" any help? ive made sure my itunes is up to date, done a reboot on my computer and ipod and still nothing..help please
This could either be a conflict with the iPod's docking port, the iPod's USB sync cable, or even the USB port you are plugging the iPod into on your PC. So the first thing I would try and do is plug the iPod into a different USB port on your PC. Make sure it's a high powered USB 2.0 port as they provide a higher power throughput than older USB ports or even the ones that are sometimes available on the front of the tower.
It might help to disconnected all other USB devices from the PC (minus the keyboard and mouse) and reboot the PC. Then reconnect the iPod once again.
If still no luck, swap out the cable with another known working cable to rule out the possibility of a damaged or faulty cable.
Lastly, plug the iPod into another PC to see if it's recognized there. If the same error appears on another machine, it's likely a hardware issue with the Nano meaning you'll want to have it serviced or replaced.
B-rock -
can anyone help? bought my macbook pro second hand and when i try to update iphoto so that it works in Mavericks it has the previous owners appleid locked in the id field and wont let me change so i cant update. i have logged into my account but makes no difference....????
A very good post by Linc Davis.
Linc Davis
Re: I bought a used MacBook Pro (mid 2010). How do I change settings so that I am the owner instead of "tourist"?
Feb 16, 2014 11:56 AM (in response to Dee SeaWarrior)
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter theserial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to thetechnical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the Ckey at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support. -
need help with 3gs which has decided to go mad really thanks
Sounds like your phone was hacked to unlock. Restoring the phone put it back to Apple specs for that phone. You will need to find out which carrier it is locked to and see if you qualify for unlocking.
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My IPad froze so I turned it off and now it wont work at all!
Okay so pretty much the screen went dim out of no where and froze so I hit the sleep/wake button and home button and reset the IPad. But here's the thing, it won't turn on now. The IPad was at about 75% battery which is why I am so confused. If anyone has anything that could help me please let me know.
Good day vortexofpandas,
If you are having an issue with your iPad not starting up, you may want to troubleshoot using the steps in this article -
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
In particular the section titled If your device gets stuck during startup.
Thanks for using Apple Support Communities.
Safe computing,
Brett L -
I updated my iphone to the ios6 and now it wont work.
i updated my iphone to the ios6... and now it wont work at all.
it wont even turn on, it keeps going back and forth between the black screen and then the apple mark pops up for a few seconds, and then turns back to the black screen again... and that just keeps going on...
someone please help...Seems like ios6 isn't any good for any of their devices. I have an iPhone 4 and recently updated to ios6 and have had all the wifi problems and apps getting hung up on load screens. Restore is your best bet and downgrade if you can back to ios 5.1. If restore doesn't help with a fresh install of ios6 then call every Apple support number you can find and be heard like the 1,000s of other people like us with ios6 problems demanding support. There doesn't seem to be any quick fixes for ios6 other than an update from Apple.
<Edited By Host> -
i updated my itunes last week,and now when i buy a new game,it starts to download and then wipes and goes black.and says it can not be installed at this time,please help,,,,,,also whenever i deleate apps to make space on my ipad,the next time i turn it on i have a load of them right back on the ipad,,,so how do i keep them from coming back unless i want them back on? any help will be so very welcome,,thanks sking38494
ive never had any problems with ap[ple products in the past... this is a first and a stupid problem if you ask me
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I am not getting my iCloud or other mail thru...I had an update last week and it quit also. I simply turned mail off and on and it solved the problem. Now simply nothing is coming thru....I think I've tried everything....can anyone give me suggestions
I am not getting my iCloud or other mail thru...I had an update last week and it quit also. I simply turned mail off and on and it solved the problem. Now simply nothing is coming thru....I think I've tried everything....can anyone give me suggestions
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help i have updated my ipod touch to 4.3.3 and itunes to 10.3 and now it wont open on my pc i can access apps but no music as it cant sync help! itunes wont open at all or reconise the ipod
Try to remove all Apple related software and then reinstall iTunes Removing iTunes, QuickTime, and other software components for Windows Vista
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I need help :-(
Did an IOS update last week and after the Ipad rebooted it said slide to unlock then asked for a passcode to be entered..... I have never set a passcode ever ??
What number do I enter to unlock the Ipad ... have tried the usual 0000 and 9999 etc but just locks me out .... HELP !!!
Or is there a way to go back to factory settings ?? (Without losing my Apple ID etc)
ThanksIf this was your first update to iOS 7 then you were asked to CREATE a passcode. Also there would have been a small Skip button to avoid creating the passcode. If, when you encountered that request you went ahead and entered a passcode number then you must use that number to unlock your device. Once the device is unlocked you can change or delete the passcode using the Settings app.
To completely remove the passcode lock you need to connect your iPad to the computer you normally sync with and restore the iPad. This will erase all data on the iPad so be sure your info, photos, etc. are backed up first. -
My apple id was hacked last week and now its deactivated..how di i reactivate it?
My apple id was hacked last week and now its deactivated..how di i reactivate it?
See if you can download a free app.
And click Account under Quick Links right side of the App Store window and sign in.
Click the Edit button to the right of Payment Type
Make sure your credit or debit card account information is correct including the expiration date and security code then click Done. -
I installed both 10.1.4 and 11.0.08 updates this week and now I can't use the Digital "Sign" document feature. It's been completely removed. Need it back. Please help.. Can't sign or add text to any pdf document. Even when security properties allow it.
I would remove Reader and repair or reinstall Acrobat.
Having different major versions can cause some users issues. Reader is not necessary if one has Acrobat installed. Even though Adobe has improved the capability of having both Reader and Acrobat with the same major version level there are still user configurations that have problems with this setup. -
I participated in video conference with my company last week, and now I cannot use Facetime or Skype because the camera is not working? Help, I cannot find the button to free up my camera!!
If you installed some kind of software to take part in the conference, remove it.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.
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