HT5262 I phone 5 frozen please help
I updated my iphone 5 with the newest update in the middle of the update the screen went black and wont do anything. If I try to turn it on it has a music button and says itunes with a plug/cord. What do I do? Thanks!
How would we know if the iPhone 5 (or any device) is suitable for you without knowing what your requirements in such a device are?
Tell us what you want from a mobile device, and we can tell you if the iPhone 5 suits those needs.
However, at the end of the day, what device you choose to buy is largely a personal decision once you have a short list of devices that suits your needs.
Similar Messages
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My iphone is frozen on a screen that is displaying a plug and an itunes icon. I need my phone to work now. Im on call and not at phone. Please help asap
you need to connect your phone to iTunes. No way around it.
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If the old laptop was a mac also, then use your Time Machine backup to restore you user settings and files.
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I want to restore my i phone 5s , please help in here
i want to restore my i phone 5s , please help in here
Hi nandakishorekunuku,
I apologize, I'm a bit unclear on the exact nature of your question. If by restore, you mean restore it to factory settings (fully updated OS, erasing all current data), then you may find the information and steps outlined in the following article helpful:
Use iTunes to restore your iOS device to factory settings - Apple Support
Regards,
- Brenden -
Hi, I have tried to restore settings on my Iphone due to problems I was having with the phone cutting out when talking on the phone, now Iphone shows Sim Failure, how can I get back to using my phone? Please help, its a business phone.
Hi jclarke64,
Thank you for contributing to the Apple Support Communities.
I'm sorry to hear that your iPhone 4s was lost, and glad that you were able to upgrade.
If your iPhone 4s was backed up to iCloud or using iTunes, you can restore the backed up data to your new phone.
See the steps in this article for help with restoring from a backup:
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
All the best,
Jeremy -
Apple recently made me change my password which was fine but now it keeps telling me the security code on my visa is incorrect now matter how many times i re-enter it. I can no longer download or update my phone. Please help!!!!
Did you go on-line and fix your billing information? You probably need to do this from iTunes on your computer, not your phone.
If you've double checked your credit card info and it still won't take it, contact your card issuer. -
I have iphone 4(ios 5.1.1)but there are no any icon like personal hotspot. How can i get it to my phone. Please help me. Thank you.
The personal hotspot is not an app or an icon; it is a setting. You must first have your carrier provision it, then you turn it on in settings. Most carriers charge extra for tethering.
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Trying to download songs from Itunes store. Keeps saying unable to connect. I have tried from store on computer and on phone. Please help i have weddings to do and need these songs!!!!!!!!!!!!!!!
Hey everybody Amazon.com works perfectly and no problems so Bye, Bye Itunes fix your junk *** program and ****** customer service telling me it's my computer and connection. Oh is that also why my phone can't download them either on a seperate cell network. Nice try garbage In the time it took for them to run me around i downloaded the songs i needed via Amazon.
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i purchased iphone 5c from ebay india . after 35 days i updated software n from that day phone battry is not workin well , getting dry in 4 hrs . i m reaaly ****** with phone performace , please help or suggest
Ebay is not an official reseller. Return it if you can for a refund.
Basic troubleshooting from the Users Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved. -
I am a user of iPhone 4 that they gave to me .. then suddenly my brother restored it and we cannot identify the apple id and password that have used to unlock this phone.. please help me .. because i can't use anymore my phone
Please Help me .. im from Philippines
thx a lot apple company
<Email Edited By Host>This is not Apple we are all users here
You will need to obtain the original Apple id ,that is the only way to unlock it
Speak to the original owner .If you cannot it is likely the iPhone was stolen and the activation lock is preventing use by a third party that is you -
Hi I am trying to upgrade my iPhone Model#A1303 to iOS6 through iTunes. The iOS is upgraded but activation is pending. Says activating serveris temporarily unavailable repeatedly and i am unable to use my phone. Please help to upgrade or restore.
That's usully symptomatic of a phone that was jailbroken or hacked to unlock it.
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My iphone 5 was recently stolen. I had the service shut off, but I don't know how to remotely wipe out my data from my phone! Please help!!
YOu can only do that if you had find my iphone setup and activated prior to having your phone stolen.
Then you log into icloud.com to remote wipe, but your phone has to be connect to wifi or cellular data to do that. -
I have been unable to sync my address book on my IPHONE, trying to sync the changes, I erased address book from my phone. I seem unable to re-establish the address book from my Mac on my phone! Please help!! thanks
Try the .Mac Sync forum - its probably more appropriate to your issue.
http://discussions.apple.com/forum.jspa?forumID=957 -
My I pod touch has the logo and busy sign and is frozen please help
My I pod touch has the logo and busy sign and is frozen please help
Cheers AllanTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I get error code: c0000002 every time I try to transfer photos from my android phone. Please help..
What are you using?
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
Hi, my name is Mira Ćenan. I from Zagreb,Croatia.
My ICloude is locked and canot use my Phone. Please help me and answer me.
Thank you!
MiraOnly the person who initiated the Activation Lock can remove it. Contact the seller/
previous owner for assistance. There is no workaround for Activation Lock.
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